Server

As a Server at Arcis Golf, your primary responsibilities include welcoming guests, taking food and beverage orders, and providing a remarkable dining experience. You'll also be expected to have a full understanding of the menu, communicate effectively with the kitchen and bar, and ensure that any guest concerns are recognized and resolved promptly.

To become a Server at Arcis Golf, you usually need a friendly demeanor, a willingness to learn, and a passion for service. Previous experience in the food industry is a plus but not mandatory. The most important qualities are your upbeat attitude and commitment to delivering exceptional service.

Working as a Server at Arcis Golf means being part of a fast-paced, fun, and friendly environment. Our team is comprised of unique individuals who value inclusivity and respect. You'll be engaged in dynamic interactions with members and guests, making every day both exciting and rewarding.

Absolutely! At Arcis Golf, we prioritize the professional development of our employees. As a Server, you can explore various growth opportunities within our organization, whether you want to advance to supervisory roles or explore different facets of our operations.

Arcis Golf offers a comprehensive range of benefits for Servers which include medical, mental health, dental and vision insurance, life insurance, and a 401(k) plan with matching. Additionally, you'll enjoy paid time off, holiday pay, food and beverage discounts, and even golf & tennis benefits!

Managing difficult customers involves listening actively, empathizing with their concerns, and addressing the issue professionally. A helpful strategy is to remain calm and assure them that you are there to help, resolving the matter while maintaining a positive dining experience.

When discussing your previous experience, emphasize specific situations where you provided excellent customer service, handled high volume efficiently, and worked collaboratively with your team. This gives interviewers a clear picture of how you will contribute to the Arcis Golf team.

To remember multiple orders, organizational strategies are key. I often repeat orders back to customers for confirmation, utilize mnemonic devices, or jot down notes discreetly as needed to ensure accuracy while providing friendly service.

Absolutely! Provide a specific example where you anticipated a customer's needs, provided them with personalized service, or handled a situation that led to a delightful experience. This shows your commitment to creating memorable dining experiences.

Prioritizing tasks during busy shifts relies on effective time management. I assess the immediate needs of my tables, focus on food and drink orders first while ensuring guests feel attended to, and communicate with the kitchen to ensure timely service.

I’m motivated by the joy of providing excellent service and the satisfaction of meeting guests' needs. The dynamic environment and connections with people also fuel my passion for serving, making each day an exciting opportunity.

In such cases, I would sincerely apologize and ask for their feedback. It's important to address their concerns directly, offering alternatives or solutions. This approach demonstrates to guests that their satisfaction is my top priority.

Maintaining cleanliness involves proactive habits like regularly checking my work area and addressing any spills or mess right away. I also follow the protocols set by Arcis Golf to ensure all workspaces meet hygiene standards.

I believe in open communication and supporting my teammates. My approach includes being willing to help others, sharing information about guest preferences, or assisting during peak times to ensure we collectively deliver exceptional service.

Arcis Golf emphasizes a culture of inclusivity, connection, and exceptional guest experience. I’m drawn to your commitment to creating a welcoming environment, where every team member is valued and encouraged to contribute to that memorable experience.