Sewer Sales Rep-Houston, TX

As a Sewer Sales Representative at ARS-Rescue Rooter, you will be responsible for acting as a residential sales representative, meeting potential customers in their homes, and assessing their plumbing needs. Your goal will be to close sales and maintain excellent customer relationships, ensuring repeat business through high-quality service. You'll meet sales goals by utilizing your closing skills in a one-call-close environment, without the pressure of cold calling or canvassing.

To qualify for the Sewer Sales Representative position at ARS-Rescue Rooter, candidates need a Texas State Plumbing License, which includes an apprentice license with a drain endorsement or higher. Previous experience in outside sales, ideally in the skilled trades or plumbing sales, is also preferred. A commitment to relationship-oriented selling and a proven track record of meeting sales goals will be crucial for this role.

At ARS-Rescue Rooter, we care about our employees' well-being. Our Sewer Sales Representatives enjoy comprehensive benefits, including low-cost medical, dental, and vision insurance, a health savings account, and flexible spending accounts. Additional perks include a 401(k) with company match, paid time off, and even company-paid life insurance. We're dedicated to fostering a supportive work environment where you can thrive both personally and professionally.

As a Sewer Sales Representative at ARS-Rescue Rooter, you'll benefit from an uncapped commission structure, allowing you to control your earning potential directly through your sales performance. Typical representatives earn between $90,000 and $110,000, with top performers exceeding $200,000. This role is an excellent opportunity to maximize your income based on your sales success.

While prior plumbing experience is not strictly necessary for the Sewer Sales Representative position at ARS-Rescue Rooter, having experience in sewer sales or the skilled trades environment can be extremely beneficial. Candidates should possess a Texas State Plumbing License and a strong sales background, particularly in residential settings, to excel in this role.

When discussing your sales experience, focus on specific achievements and metrics that demonstrate your success. Talk about any direct experiences in plumbing sales or related fields where you've successfully closed deals. Highlight your understanding of customer needs and how your solutions can address them, showing how your skills align with the role at ARS-Rescue Rooter.

In interviews, emphasize the importance of active listening and empathy when engaging with customers. Share techniques you use to establish rapport, such as personalizing your approach or showing genuine interest in their concerns. Highlight examples from previous roles where your relationship-building efforts led to repeat business.

Discuss your approach to handling objections using a calm and professional demeanor. Explain how you actively listen to the customer’s concerns, validate their feelings, and provide tailored solutions that address those issues. Share specific examples of past scenarios where you turned an objection into a sale.

Identify a combination of sales expertise and customer service skills as critical to success in this role. Highlight how being a good communicator, listener, and problem-solver enables you to meet customer needs effectively. Use examples to illustrate how these skills have helped you achieve success in past positions.

In your response, describe your methodical approach to assessing plumbing needs, from asking the right questions to conducting thorough inspections. Emphasize your commitment to providing accurate and honest evaluations to help customers make informed decisions. You can also mention any relevant tools or techniques you use during assessments.

Discuss your intrinsic motivation to achieve sales targets, whether it’s earning potential, personal satisfaction from helping customers, or driving business success. Share personal stories that connect your motivations to your sales approach, showcasing your dedication to excellence as a Sewer Sales Representative.

Mention various resources such as industry newsletters, online forums, or professional development courses that you participate in to stay informed about plumbing trends. Highlight any memberships in professional organizations or attendance at relevant trade shows as evidence of your commitment to ongoing education in the plumbing industry.

Prepare a specific story that illustrates a difficult sale you faced. Describe the challenges you encountered, how you approached the situation, and the eventual positive outcome. This example should showcase your problem-solving skills and tenacity, which are important for success at ARS-Rescue Rooter.

In answering this question, show that you’ve done your research. Discuss ARS-Rescue Rooter’s reputation as the largest provider of residential services in the U.S. and its 45-year commitment to customer service. You might also mention how you resonate with the company's values and mission to provide high-quality plumbing solutions.

Articulate your unique qualifications that align with the job at ARS-Rescue Rooter. Emphasize your relevant experience in sales, your plumbing knowledge, and your appreciation for the company's approach to customer service. Use this question as an opportunity to tie your strengths to the needs of the organization, illustrating how you can contribute to their success.