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Engineer I, II - Residences at The Little Nell image - Rise Careers
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Engineer I, II - Residences at The Little Nell - job 1 of 2

Company Description

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 

Job Description

Position Summary 
The Engineer I, II position involves performing property and in-residence inspections to ensure all areas, equipment, and systems are well-maintained and promptly addressing any issues. It requires completing preventative maintenance, handling work orders and guest requests efficiently and maintaining accurate paperwork. The position demands strong attention to detail, teamwork, flexibility with schedules, and a courteous attitude towards guests. This position reports to Director of Engineering.

Job Posting Deadline 
Applications for this position will be accepted until April 13, 2025 

Essential Job Functions/Key Job Responsibilities
•    Performing property inspections to ensure common areas are maintained in a "like new" condition and all building systems are in good working order. Troubleshooting and repairing any issues as they arise
•    Performing property inspections to ensure rooms are maintained to exacting standards, including lighting, electronics, appliances, furniture, fixtures, paint, and woodwork
•    Fixing any problems as they are found 
•    Performing periodic preventative maintenance tasks on building systems and equipment as prescribed by engineering management
•    Prioritizing, organizing, and completing departmental work orders and guest requests as soon as they come up 
•    Completing required paperwork in a timely and accurate fashion 
•    Maintains a polite and courteous attitude towards hotel guests 
•    Excellent attention to detail while taking great pride in work 
•    Other duties as assigned
 

Qualifications

Education & Experience Requirements 
•    High School diploma required
•    College Degree preferred

Knowledge, Skills & Abilities  
•    Knowledgeable of the specific trade, whether it's electrical work, plumbing, carpentry, welding, HVAC, or another field 
•    Understanding of tools, materials, and industry best practices
•    Knowledge of workplace safety standards, OSHA regulations, building codes, and proper use of personal protective equipment (PPE) to prevent accidents and ensure compliance with industry regulations
•    Handle tools and materials with precision, demonstrating steady hands, controlled movements, and good hand-eye coordination
•    Completing tasks within deadlines while maintaining quality workmanship and prioritizing tasks effectively
•    Proper use of tools, equipment, and techniques related to the trade, such as welding, wiring, measuring, cutting, assembling, or repairing components
•    Able to diagnose issues, troubleshoot problems, and apply creative solutions in real-world situations
•    Able to work in a team environment including frequent interaction and seamless communication with Front Drive, Front Desk, and Housekeeping personnel 
•    Able to work without direct supervision 
•    Able to work a flexible schedule, including weekends, holidays, and 2nd shift

Additional Information

Work Environment & Physical Demands 
•    Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time 
•    Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
•    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Health, Dental and Vision Insurance Programs
•    Flexible Spending Account Programs
•    Life Insurance Programs
•    Paid Time Off Programs
•    Paid Leave Programs
•    401(k) Savings Plan
•    Employee Ski Pass and Dependent Ski Passes 
•    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

 

 

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Engineer I, II - Residences at The Little Nell, Aspen Skiing Company

If you're looking for an exciting opportunity in Aspen, CO, join us at The Little Nell as an Engineer I, II! Owned and operated by Aspen Hospitality, we're a premier destination known for our luxury accommodations and world-class amenities. In this crucial role, you'll be tasked with performing property and in-residence inspections, ensuring that every nook and cranny of our stunning hotel remains in peak condition. Your hands-on skills will shine through as you troubleshoot issues, perform preventative maintenance, and fulfill guest requests with a smile! We value teamwork and a positive attitude, so you'll collaborate closely with various departments to keep our operations running smoothly. This position requires a strong eye for detail and the ability to tackle repairs in lighting, appliances, fixtures, and more. Plus, if you have experience in trades such as electrical work, plumbing, or HVAC, you'll find plenty of room to flex those skills here. We believe in providing our guests with a five-star experience, so your courteous interaction with them is just as important as your technical expertise. So, whether you’re fixing a problem or completing necessary paperwork, each day will be a new challenge in a beautiful mountain setting. If you're ready to bring your skills to The Little Nell, apply now and help us maintain our award-winning reputation!

Frequently Asked Questions (FAQs) for Engineer I, II - Residences at The Little Nell Role at Aspen Skiing Company
What are the key responsibilities of an Engineer I, II at The Little Nell?

As an Engineer I, II at The Little Nell, you will be responsible for performing property inspections to ensure all areas and systems are well-maintained. This includes troubleshooting issues, performing preventative maintenance, and fulfilling any guest requests promptly. It's a dynamic role that entails a keen attention to detail and a commitment to providing a quality experience for both guests and staff.

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What qualifications are required for the Engineer I, II position at The Little Nell?

To apply for the Engineer I, II position at The Little Nell, a high school diploma is required, while a college degree is preferred. It's essential to have knowledge of specific trades such as electrical, plumbing, or HVAC. Alongside your technical skills, you should demonstrate an understanding of workplace safety standards and be able to work effectively within a team environment.

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What types of maintenance tasks can the Engineer I, II expect to perform at The Little Nell?

In the Engineer I, II role at The Little Nell, you can expect to perform a variety of tasks such as inspecting rooms and common areas, fixing lighting and electrical issues, conducting preventative maintenance on equipment, and addressing guest requests in a timely manner. No two days will be the same, and you'll have the satisfaction of directly contributing to our guests' unique experiences.

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How important is teamwork for the Engineer I, II position at The Little Nell?

Teamwork is crucial for the Engineer I, II position at The Little Nell. You will engage frequently with colleagues from Front Drive, Front Desk, and Housekeeping. A collaborative spirit ensures that we maintain our high standards and that guests receive uninterrupted and exemplary service throughout their stay.

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What benefits are offered to employees in the Engineer I, II position at The Little Nell?

Employees in the Engineer I, II position at The Little Nell enjoy a comprehensive benefits package that includes health, dental, and vision insurance, flexible spending accounts, paid time off, and a 401(k) savings plan. Plus, we provide fantastic perks like an employee ski pass, making it an irresistible choice for outdoor enthusiasts!

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Common Interview Questions for Engineer I, II - Residences at The Little Nell
Can you describe your experience with preventative maintenance?

When answering this question, focus on specific examples of maintenance tasks you've successfully handled and how you prioritized them to ensure they were completed efficiently. Be sure to highlight any specialized skills you have in particular trades, such as electrical or plumbing work.

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How do you handle unexpected repairs during your shift?

Discuss your approach to troubleshooting. It's important to demonstrate that you can remain calm under pressure and systematically assess the problem to determine the best course of action. Providing examples of past experiences can illustrate your capabilities effectively.

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Why do you think communication is important in this role?

Highlight the collaborative nature of the position at The Little Nell. Effective communication ensures that everyone is on the same page, especially when coordinating with departments like Front Desk or Housekeeping, which enhances overall guest satisfaction and the operational flow.

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What tools and techniques do you prefer to use for troubleshooting issues?

Mention the tools you're familiar with and the specific methods you employ for diagnosing and fixing issues. Discussing your familiarity with technology can also be a plus, especially with modern hotel systems and maintenance software.

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How would you prioritize tasks on a busy day?

Explain how you would assess the urgency of each task, considering factors like guest impact and safety. Discuss any prioritization strategies you've used in the past, and provide examples of how that approach led to successful outcomes.

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What safety protocols do you follow while working?

Your answer should reflect your understanding of OSHA regulations and best practices for maintaining personal and workplace safety. Sharing specific examples of how you've adhered to these protocols will demonstrate your commitment to creating a safe environment.

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Can you tell us about a time when you received positive feedback from a guest?

Share a specific story where your quick action or excellent work led to a positive experience for a guest at a previous job. It shows your dedication to customer service and how you can positively represent The Little Nell.

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What makes you a good fit for The Little Nell?

While answering this question, emphasize both your technical skills and your customer service philosophy. Explain how your personal values align with the hotel’s mission of providing exceptional experiences to guests.

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How do you stay updated with the latest in maintenance technology?

Discuss the ways you learn about new tools and technologies in your field. Whether it's attending workshops, reading industry publications, or online courses, showing that you're proactive about your professional development is beneficial.

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What would you do if you couldn't solve a problem on your own?

Emphasize the importance of teamwork and collaboration in the workplace. Explain how you would seek guidance or assistance from colleagues while also demonstrating your willingness to take initiative when it's feasible.

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Aspen is one of the world’s premiere destinations for inspiration and transformation at the intersection of recreation, nature, and culture. Aspen Skiing Company (“ASC”) was founded 75 years ago following World War Two in a moment of vision and re...

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April 2, 2025

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