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Market Development Manager - Columbia/Howard County, Maryland

Position Overview

Greater Purpose and Core Values:Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.Position Summary:

The Market Development Manager is responsible for identifying, developing and managing the growth of outpatient rehabilitation services by maintaining and growing existing relationships, as well as cultivating new ones, to drive increased new patient referrals.Essential Duties and Responsibilities:

  • Manage regional and territorial relationships, building analysis and strategy with new and current relationships to include referral sources, affiliates, business contacts and patients, in collaboration with the marketing department and territory operations team
  • Use analytics to recommend actions and guide relationship building strategy, to include tracking and reporting on activity, and maintaining referral sources profiles
  • Create opportunity for relationship building by identifying new leads and contacts
  • Develop strategic program specialties by identifying key referral sources and aligning with specialty clinicians
  • Assist and support other team members in developing and enhancing relationship building skills to include ongoing development of relationship building training curriculum, and field support as needed
  • Provide input to marketing team in development of marketing collaterals
  • Consult on opportunities that increase brand awareness initiatives to include, sponsorships, community events, and business to business opportunities
  • Experience using an automated Customer Relationship Tool

Additional Duties and Responsibilities:

  • Perform other duties as required

Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor’s degree in Business, Marketing, Communication or health related field or equivalent work experience
  • Two to three years of outside sales experience preferred. Healthcare related background highly desirable

Essential Qualifications:   To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to consistently communicate a clear understanding of patient/client expectations and adapt as appropriate to exceed their needs
  • Ability to focus attention on determining what can be done to make progress
  • Ability to develop personally and professionally
  • Ability to collaborate to achieve a common goal
  • Demonstrated event planning expertise
  • Ability to work independently
  • Demonstrated ability to manage multiple projects
  • Exhibit strong time management skills

Language Skills:

  • Ability to read, write and speak English proficiently

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

  • Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
  • While performing the duties of this job, the employee is regularly required to talk and hear
  • Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
  • Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
  • Occasionally lift and/or move up to 20-25 pounds
  • Fine hand manipulation (keyboarding)
  • Local travel required

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Internal office
  • The noise level in the work environment is usually low

Additional Benefits offered with this full-time position:

  • Medical & Rx, Dental and Vision (eligibility begins day one of employment)
  • NEW FOR 2025 – KinderCare Discount
  • NEW FOR 2025 – Headspace for Friends/Family
  • HSA, Healthcare FSA, Dependent Care FSA
  • Progyny Fertility Benefit
  • Critical Illness, Accident, & Hospital Indemnity Insurance
  • Company Paid Basic Life / AD&D
  • Supplemental Life Insurance (Employee, Spouse, Child)
  • Company Paid Short-Term & Long-Term Disability
  • Company Paid Maternity & Parental Leave
  • Adoption & Surrogacy Expense Reimbursement
  • Legal & Credit Monitoring
  • PTO (accruing starts immediately upon hire)
  • 6 Major Holidays off plus 2 floating holidays yearly
  • Physical Therapy/Occupational Therapy benefits as an employee
  • Bereavement Time Off & Resources
  • Commuter: Pre-Tax Transit & Parking
  • Retirement 401(k) w/ Per-Pay Company Match
  • SoFi Financial Wellness Tools & Loan Resources
  • HUSK Fitness Resources & Gym Discounts
  • Home, Auto, and Pet Insurance
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Plus more! Learn more by checking out Athletico's Benefits Summary and ID&E Benefits.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

Minimum Salary/Wage

USD $60,000.00/Yr.

Maximum Salary/Wage

USD $70,000.00/Yr.

Average salary estimate

$65000 / YEARLY (est.)
min
max
$60000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Market Development Manager - Columbia/Howard County, Maryland, Athletico Physical Therapy

Are you a passionate and driven individual looking to make a significant impact in the healthcare industry? Athletico is seeking a Market Development Manager for our Columbia, Howard County, Maryland location to help us empower people and transform lives through exceptional rehabilitation services. In this dynamic role, you will take charge of identifying and developing opportunities to enhance our outpatient rehabilitation services. Your responsibilities will include building and managing vital relationships with referral sources and affiliates to drive new patient referrals and grow existing ones. You'll collaborate closely with both our marketing team and operations staff to create strategies based on analytics and insights. Your expertise will shine as you identify new leads, engage with specialty clinicians, and contribute to marketing collateral that elevates our brand awareness in the community. We're looking for someone with a degree in Business, Marketing, or a related field, along with a couple of years in outside sales or a healthcare background. Strong communication and relationship-building skills will be essential, as will your ability to work independently and manage multiple projects effectively. Join a team that values continuous innovation, integrity, and personal development while enjoying comprehensive benefits that start on day one. If you’re ready to take the next step in your career with us, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Market Development Manager - Columbia/Howard County, Maryland Role at Athletico Physical Therapy
What are the main responsibilities of a Market Development Manager at Athletico in Columbia, Maryland?

As a Market Development Manager at Athletico in Columbia, Maryland, your primary responsibilities will include managing relationships with regional referral sources, analyzing strategies for growth in outpatient rehabilitation services, and cultivating new leads to increase patient referrals. You will collaborate with the marketing department to enhance brand awareness and contribute to relationship-building strategies that drive business success.

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What qualifications do I need to become a Market Development Manager at Athletico?

To qualify as a Market Development Manager at Athletico, you should have a Bachelor’s degree in Business, Marketing, Communication, or a health-related field. Additionally, 2-3 years of outside sales experience is preferred, particularly with a background in healthcare. Your communication skills, analytical abilities, and relationship-building expertise will be crucial for success in this role.

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What type of work environment can I expect as a Market Development Manager at Athletico?

As a Market Development Manager at Athletico, you will primarily work in an office environment with low noise levels. Local travel may be required to meet with referral sources and business contacts. The role involves a mix of computer-based tasks, collaborative meetings, and field visits, allowing you to engage actively with the community.

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What kind of benefits does Athletico offer for the Market Development Manager role?

Athletico offers a comprehensive benefits package for the Market Development Manager role, which includes medical, dental, and vision coverage starting on the first day of employment. Additional benefits include 401(k) with company match, generous PTO, professional development resources, and wellness programs, ensuring you are supported inside and outside of work.

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How does the Market Development Manager role contribute to Athletico's mission?

The Market Development Manager plays a crucial role in Athletico's mission to empower people and transform lives by driving growth in outpatient rehabilitation services. By fostering important relationships within the community, you will help ensure that more patients receive the exceptional care they need, ultimately contributing to better health outcomes and enhanced quality of life.

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Common Interview Questions for Market Development Manager - Columbia/Howard County, Maryland
Can you describe your experience in managing client relationships for the Market Development Manager position?

It's essential to highlight your previous roles where you've effectively managed or developed client relationships. Discuss specific examples where you've built trust, maintained ongoing communication, and addressed client needs to ensure satisfaction. Highlight results that demonstrate growth or success in those relationships.

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How do you use data analytics to drive relationship building in your position?

Employ specific examples of how you've utilized data to inform decision-making. Talk about how you tracked engagement metrics, analyzed referral patterns, or used CRM systems to develop insights that guided your relationship-building strategies and improved referral rates.

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Can you provide an example of a successful outreach campaign you executed?

Share a detailed account of an outreach campaign where you had a clear strategy, defined goals, and measurable outcomes. Discuss how you identified the target audience, what methods you used (such as events or digital marketing), and the results it achieved.

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What steps do you take to ensure continued professional development in your role?

Describe any workshops, courses, or certifications you've pursued relevant to sales and relationship management. Highlight the importance of networking, seeking mentorship, and staying informed about industry trends as part of your ongoing professional growth.

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How do you prioritize multiple projects as a Market Development Manager?

Talk about your time management strategies, such as utilizing project management tools, setting deadlines, and breaking tasks into smaller steps. Emphasize your ability to assess the urgency and importance of each project to allocate your time effectively.

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What experiences do you have in working collaboratively with marketing teams?

Illustrate your experience collaborating with marketing teams to design collateral or campaigns that support relationship-building efforts. Discuss how you ensure alignment between sales objectives and marketing initiatives to achieve shared goals.

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How do you handle setbacks when trying to build relationships with referral sources?

Share your approach to overcoming challenges, whether through reassessing strategies, seeking feedback, or pivoting methods based on what resonates with the referral sources. Discuss the importance of resilience and learning from every experience.

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In your opinion, what makes a successful Market Development Manager?

Discuss traits such as adaptability, strong communication, emotional intelligence, and strategic thinking. Explain how these traits facilitate building trust, understanding client needs, and effectively driving the growth of outpatient services.

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What motivates you to work in the healthcare industry?

Reflect on personal experiences that drew you to healthcare, such as a desire to help others, the satisfaction of seeing tangible improvements in patients’ lives, or a commitment to enhancing community well-being through accessible services. Your passion will resonate positively in the interview.

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How do you stay updated with industry trends and changes related to outpatient rehabilitation services?

Share your methods for staying informed, such as subscribing to industry publications, following relevant organizations on social media, attending conferences, or participating in professional groups. Talk about how this ongoing education helps you serve your clients better.

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For more than 30 years we’ve been helping remove pain and discomfort from people’s lives. Our patients trust in our expertise, which is why 98 percent would recommend us to a friend – because we were able to help make their lives better. – Athleti...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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