SaaS Sales Leader

As a SaaS Sales Leader at Autenti, your responsibilities encompass building and leading a high-performing sales team focused on the middle-market segment. You will set scalable, predictable sales processes that leverage data and automation. Collaboration with marketing and the SDR team will be crucial to convert inbound traffic into revenue, while you'll also need to drive customer acquisition strategies and improve overall pipeline quality. Additionally, you will own the numbers, including forecasts, KPIs, and growth targets, while mentoring and coaching your team on performance.

To apply for the SaaS Sales Leader position at Autenti, candidates should have a minimum of five years of B2B SaaS experience, with at least three years in a leadership role. It’s essential to have a strong understanding of CRM systems (like HubSpot), SaaS metrics including LTV, CAC, MRR, and churn, as well as a proven track record in team building and performance coaching. Fluency in both Polish and English at a C1/C2 level is required, while experience scaling companies internationally is a bonus.

Autenti prides itself on a dynamic and ambitious company culture where employees are encouraged to think outside the box and take ownership of their roles. As a SaaS Sales Leader, you can expect a flexible work environment with a mix of office and remote options. The team is passionate about their mission and values learning, growth, and collaboration. Regular training, team bonding activities, and a focus on innovation are central to our ethos, creating a supportive atmosphere where you can thrive.

At Autenti, we are committed to the professional development of our employees, including the SaaS Sales Leader. You will have access to a budget for training that covers the latest tech and business trends. Ongoing learning opportunities are available to ensure you remain at the forefront of sales strategies and market dynamics. Additionally, we encourage team bonding activities that not only promote professional growth but also enhance team synergy and collaboration.

Success as a SaaS Sales Leader at Autenti involves building a high-performing sales team that effectively drives revenue growth in the middle-market segment. Achieving established KPIs and targets, optimizing sales processes, and significantly improving conversion rates are key indicators of success. Moreover, effectively mentoring your team and fostering a culture of innovation, accountability, and alignment with marketing, product, and operations will be crucial to your accomplishments in this role.

In your response, focus on specific examples of how you’ve successfully led sales teams in the past, including metrics that showcase your achievements. Highlight your strategy for motivating your team, your approach to setting targets, and how you manage performance to achieve sales goals. Be prepared to discuss the challenges you've faced and how you've overcome them.

Explain your understanding of key SaaS metrics such as churn, MRR, and CAC, and discuss how you utilize data analytics to inform your sales strategies. Share specific examples of how data-driven decisions have led to improved sales outcomes in your previous roles, emphasizing the importance of metrics in assessing the health of the sales pipeline.

Your answer should reflect a balanced approach to coaching that includes both personalized mentorship and structured training programs. Highlight your techniques for assessing individual strengths and areas for improvement, and discuss how you create development plans to help team members reach their potential while achieving overall sales goals.

Provide a detailed example of a sales strategy you developed and implemented effectively. Discuss the context, your thought process, and the expected outcomes. Make sure to mention the metrics that improved as a result and how you collaborated with other departments to ensure the strategy’s success.

Focus on your techniques for active listening and empathy to understand the client's concerns. Then, detail how you address their objections with tailored solutions and by emphasizing the unique value your product offers. Highlight any notable experiences where your negotiation skills led to winning a deal despite initial objections.

Discuss the importance of feedback and communication between sales and product development. Explain how a SaaS Sales Leader can act as a bridge by relaying customer insights to influence product enhancements. Share any experiences where your input directly contributed to positive product changes and overall customer satisfaction.

Discuss the key performance indicators (KPIs) you track, such as sales growth, conversion rates, and customer lifetime value. Explain how you use these metrics to assess team performance and the effectiveness of your strategies, and emphasize not only the numbers but also the qualitative impacts on team morale and development.

Argue the importance of hiring for cultural fit as well as skill set. Share your criteria for selecting team members, emphasizing qualities like ambition and the ability to collaborate effectively. Highlight any experiences where your team-building efforts resulted in a high-performing unit.

Your response should reflect strategies for maintaining morale during downturns, such as recognizing small wins, fostering a positive team culture, and providing support resources. Discuss how you implement motivation tactics that resonate with your team's dynamics and keep them focused on long-term goals.

Align your personal experiences, skills, and ambitions with Autenti's mission and company culture. Reflect on your previous successes in similar roles and illustrate how your vision for the team matches what Autenti aims to achieve. Show enthusiasm for contributing to the company's growth and your readiness to embrace the challenges ahead.