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Area Manager, Paso Robles

Who we are

AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. 

What we are looking for

As an Area Manager, you will oversee all day to day operational activities related to our AvantStay properties in the designated area, working cross functionally with the maintenance, housekeeping, and operations teams. This role will require the ability to supervise others and adhere to strict deadlines to ensure guest needs and expectations are met and exceeded. This position requires close proximity to the market with frequent travel to various sites within the designated area.

Must reside within a short drive of our vacation rental properties in the designated area.

What you’ll do

You will be responsible for the following duties and responsibilities, which may not be an exhaustive list:

  • Directly supervising and managing market staff (particularly the Assistant Area Manager(s) and Field Operations Agent(s)), including hiring, training, coaching, and evaluating performance and delegating tasks to field operations personnel.
  • Serving as the main point of contact to establish and cultivate relationships with the owners of AvantStay properties by effectively communicating with them, reviewing their owner distribution statements, and keeping apprised of the status of their property. Additionally, acting as a bridge between the property owners and the internal departments of AvantStay.
  • Supervising the progress and rectification of guest and/or homeowner issues and escalations, ensuring they are resolved within the designated time frame. Monitoring the quality of the resolution and taking appropriate actions as needed to ensure customer and homeowner satisfaction.
  • Meeting and maintaining AvantStay standards and metrics related to owner satisfaction.
  • Supervising and coordinating housekeeping or routine vacation rental maintenance tasks, such as changing linens, moving furniture, changing light bulbs, troubleshooting cable, or addressing wifi issues.
  • Collaborating with other teams and evaluating maintenance, groundskeeping, and housekeeping operations at each property within the select market.
  • Carrying out essential administrative duties to support daily operations and assigning tasks to team members as necessary.
  • Ensuring all homes have appropriate inventory levels of consumables and linens for the select market. 
  • Conducting regular inspections of properties to ensure compliance with AvantStay standards and regulations, as necessary, if AAMs or FOAs are unavailable.
  • Addressing guest and homeowner concerns by responding in a timely manner to emails, calls, texts, Slack messages, and tickets.
  • Traveling daily to various properties within the designated area to oversee operations and ensure compliance.
  • Being part of rotating “On Call” after hours for market support.

What you’ll bring

  • 2+ years of property management experience, ideally with multi-site locations and exposure to working with decentralized teams
  • 1+ years of experience in people management  
  • Experience in Hospitality and/or Real Estate and Accredited Residential Manager (ARM) designation are a plus
  • Home Owner Relations experience are a plus
  • Must reside in the designated area
  • Ability and availability to work weekends, holidays, and with an overall flexible schedule to fit current business needs
  • Ability to spend a majority of working time standing, walking, and driving to properties
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull, and lift more than 25 lbs.
  • Ability to execute on light maintenance needs
  • Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
  • Basic skills in Microsoft Office (Excel, Word & PowerPoint); Knowledge of Salesforce a plus

Perks and Benefits

  • The role has a salary range of $70,000 - $73,000 a year + performance bonus, dependent on skills and experience
  • Unlimited Paid Time Off
  • Company-sponsored insurance (medical, dental, vision, life, etc.)
  • Team bonding and off-site events
  • Complimentary and discount stays at AvantStay properties
  • Paid Parental leave
  • Fitness and cell phone stipends
  • Mileage Reimbursement

When you join AvantStay

You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation.  Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay. 

Equal Employment Always
We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Average salary estimate

$71500 / YEARLY (est.)
min
max
$70000K
$73000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Area Manager, Paso Robles, AvantStay

Are you ready to take your career to the next level with a vibrant company that’s redefining group travel experiences? As an Area Manager for AvantStay, you'll be at the forefront of our passionate mission to deliver unforgettable short-term rentals tailored for the millennial generation. In this role, you'll oversee daily operations for our properties within your designated area, ensuring that everything runs smoothly. From managing staff to fostering relationships with property owners, your leadership will be key in enhancing guest satisfaction. You'll collaborate with maintenance and housekeeping teams to tackle daily challenges head-on, and your eye for detail will ensure every property meets the high standards we stand for. This isn't just a job; it's an opportunity to work in a fast-paced environment where no two days are the same! With frequent travel to various properties, your expertise in people management and property oversight will shine as you make impactful decisions. We're looking for someone with at least two years of property management experience, who resides within a short drive of our vacation rentals. In return, you will enjoy competitive pay, unlimited paid time off, and comprehensive company-sponsored insurance. Join us, and become part of our dynamic team dedicated to transforming the way people experience travel and community. Your journey to shaping the future of vacation rentals starts here at AvantStay!

Frequently Asked Questions (FAQs) for Area Manager, Paso Robles Role at AvantStay
What responsibilities does the Area Manager at AvantStay have?

The Area Manager at AvantStay is responsible for overseeing daily operations across multiple properties, managing the onsite staff, and ensuring high levels of guest satisfaction. This involves direct supervision of Assistant Area Managers and Field Operations Agents, addressing guest issues, maintaining property standards, and cultivating relationships with property owners to enhance the overall guest experience.

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What qualifications are required for the Area Manager position at AvantStay?

Candidates for the Area Manager position at AvantStay should have at least 2 years of property management experience, ideally with multi-site oversight, along with 1 year of experience in people management. Familiarity with hospitality or real estate, and an ARM designation are advantageous. Additionally, candidates must reside within a short drive of the designated market area.

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How does the Area Manager role at AvantStay contribute to guest satisfaction?

The Area Manager plays a crucial role in guest satisfaction at AvantStay by ensuring that properties are maintained to high standards, addressing any concerns or issues promptly, and fostering relationships with property owners. By supervising staff and coordinating operations, the Area Manager ensures that every guest experience is seamless and memorable.

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What are the benefits of working as an Area Manager at AvantStay?

Working as an Area Manager at AvantStay offers numerous benefits, including a competitive salary range of $70,000 to $73,000 plus performance bonuses, unlimited paid time off, company-sponsored insurance, and opportunities for personal and professional growth. You’ll also enjoy complimentary stays at our properties and team bonding events, making your role both rewarding and enjoyable.

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What does the daily schedule look like for the Area Manager at AvantStay?

The daily schedule for the Area Manager at AvantStay involves frequent travel to various properties, supervising operations, coordinating with maintenance and housekeeping teams, and meeting with property owners. Flexibility is key, as the role may require working weekends and being available for on-call support during evenings, ensuring that all operational needs are met promptly.

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Common Interview Questions for Area Manager, Paso Robles
Can you describe your experience with managing a multi-site property?

To effectively respond, highlight your past experiences in overseeing multiple properties, emphasizing your ability to maintain organizational consistency while addressing the unique challenges that arise in different locations.

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How do you handle guest complaints and concerns?

Discuss your approach to resolving issues efficiently, focusing on communication skills and your ability to ensure guest satisfaction. Share examples where you've successfully navigated difficult situations.

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What strategies would you use to manage a diverse team of staff?

For this question, outline your leadership style and strategies that focus on team motivation, individual strengths, and effective communication to foster a collaborative environment.

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How do you prioritize tasks in a fast-paced environment?

Describe your methods for prioritization, whether it be through time management tools or strategies, ensuring that you emphasize responsiveness to urgent issues while managing routine operations.

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What experience do you have with property maintenance?

Elaborate on any hands-on experience you've had with property maintenance tasks. If applicable, detail your ability to oversee maintenance staff and coordinate timely repairs.

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How do you build relationships with property owners?

Share your strategies for effective communication and relationship-building with property owners, emphasizing trust, transparency, and how you manage owners’ expectations.

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Can you give an example of a successful team project you led?

Provide a specific example and discuss your role in guiding the team toward common goals, including any challenges faced and how they were overcome to achieve a successful outcome.

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What metrics do you consider essential for assessing property performance?

Talk about specific metrics such as occupancy rates, guest satisfaction scores, and maintenance response times, explaining how you use these to improve overall property management.

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How do you handle last-minute changes in operations or guest requests?

Discuss your adaptability and decision-making process, sharing specific past experiences where you successfully managed unexpected challenges.

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What interests you most about working as an Area Manager at AvantStay?

Explain your passion for the industry, specifically highlighting what excites you about AvantStay’s mission and how your personal values align with transforming group travel experiences.

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AvantStay is the premier next generation hospitality platform. We are redefining the way in which people travel, transact and invest. AvantStay assures a highly-curated experience customized to guests’ needs, using a proprietary tech suite to powe...

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Full-time, on-site
DATE POSTED
March 11, 2025

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