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School Operations Manager - (Immediate)

Company Description

KIPP Texas Public Schools is a network of 54 public charter, open-enrollment, pre-k-12 schools educating nearly 32,000 students across Austin, Dallas, Houston, and San Antonio. Together with families and communities, our mission is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose - college, career, and beyond - so they can lead fulfilling lives and build a more fair world.

Founded in Houston in 1994 and operating as KIPP Texas since 2018, we are looking to hire a diverse team of dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join a Team and Family with an unwavering commitment to creating classrooms, offices, and communities rooted in belongingness, academic success and joy. If you are passionate about joining a mission and values-driven community who wants every child to want to run to school, the KIPP Texas Team and Family is for you!

KIPP Public Schools is a national network of public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 278 schools with nearly 16,500 educators and 190,000 students and alumni.

You can see all our job opportunities at https://kipptexas.org/join-our-team/.

Job Description

The Opportunity

The School Operations Manager is a school based position that assists with all finance and operations functions necessary to run a high-performing school. This includes coding invoices, purchasing, facilities, food services, transportation, technology, student recruitment, student data, regulatory compliance, and academic operations support. The School Operations Manager serves as a key member of the school’s Front Office Team, ensures that the school’s operations meet high standards of operational excellence, families are offered outstanding customer service, and enables instructional leaders and staff to focus on driving strong student achievement outcomes.

This is a pooled opportunity. By applying to this position, you are expressing interest in being considered for current and future openings for this role at various campuses within Houston. As positions become available over the next few months, our team will review applications and reach out to candidates whose skills and experience align with the needs of our campuses.

We encourage you to apply if you are interested in joining our team, even if you do not see an immediate opening at your preferred campus.

Key Responsibilities

  • Supervises School Operations Associate
  • Purchases items & services for the school; knows the procurement process, is trained in KIPPeMart
  • Codes invoices, collects money (e.g. EOY trips, club fees), prepares deposits 
  • Implements the arrival and dismissal procedure (car flow, bus line up, walkers)
  • Manages the day to day busing operations for their school; rosters, parent requests/ issues, student line-up process, parent and student ID tags, student behavior; works closely w/ their Bus Coordinator Lead for needs and changes
  • Manages Child Nutrition day to day logistics (meal card replacement, supper rosters); works closely with the Child Nutrition Field Supervisor
  • Manages school event coordination (i.e. meet the teacher night, parent engagement sessions, enrollment and recruitment activities – working with Regional Student Recruitment)
  • Manages copier and teacher workroom supplies, troubleshoots copiers, trained on the copiers 
  • Manages any student technology program the school runs (i.e. Chromebooks)
  • Updates any school based calendar for the School Leader
  • Supports field lesson logistics (booking buses, ordering sack lunches, hotel rooms, travel, etc.)
  • Manages any school based social media communications/ postings
  • Gives parent tours for potential student prospects  
  • Schedules shared space
  • Performs other duties as assigned by the Assistant Principal of Operations

Qualifications

Skills and Qualifications

  • Bachelor’s degree preferred 
  • 3 to 5 years of work experience, preferably in education and/or business or operations management  
  • Demonstrated leadership skills (e.g. at least 1 year managing a team or large projects)
  • Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
  • Strong strategic and analytical skills with an aptitude for shifting from fire-fighting to systems-building
  • Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
  • Team player with strong interpersonal and stakeholder management and relationship building skills
  • Ability to lead, influence, and hold others accountable to upholding high standards of operational excellence
  • Ability to be calm under pressure, especially in difficult conversations with parents and staff
  • Excellent organizational, verbal, and written communication skills
  • Excellent computer skills, including Microsoft Word, Microsoft PowerPoint, Microsoft Excel; Google Drive, Google Docs, and Google Sheets
  • Desire to continuously learn and increase effectiveness as a professional 
  • Unwavering commitment to the KIPP Texas mission, core values and willingness to go above and beyond to meet the needs of KIPP Texas students, families, and staff

Additional Information

Compensation and Benefits

Salary is based on years of experience, degree of education, and level of expertise.

As a full-time KIPP Texas employee you are eligible to participate in all KIPP Texas’ benefit plans. KIPP Texas offers a robust variety of benefits choices with competitive rates, including medical, dental, and vision options, life insurance, and disability plans.

KIPP provides equal employment opportunities for all applicants and employees. As an equal opportunity employer, we hire without consideration of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Average salary estimate

$65000 / YEARLY (est.)
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$50000K
$80000K

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What You Should Know About School Operations Manager - (Immediate), KIPP

If you're looking for an exciting opportunity to make a difference in the educational landscape of Houston, TX, then the role of School Operations Manager at KIPP Texas Public Schools could be perfect for you! As a pivotal member of the Front Office Team, you will be at the heart of managing essential operations that keep our schools running smoothly. Your responsibilities will span a wide range of areas including finance, procurement, and student services, ensuring that everything from transportation to technology is managed efficiently. You'll take pride in helping create an environment where teachers can focus on what they do best—educating our students. Your leadership skills will shine as you supervise the School Operations Associate, coordinate school events, manage logistics for student meals, help with recruitment efforts, and more. With a strong emphasis on customer service, you’ll work closely with families to ensure their needs are met, making every child excited to come to school. This position is not just a job; it’s a chance to join a mission-driven community that believes deeply in each child's potential. If you're passionate about operational excellence and creating joyful educational experiences, KIPP Texas wants to hear from you! Dive into this rewarding opportunity to lead from within and uplift our students, families, and the broader community!

Frequently Asked Questions (FAQs) for School Operations Manager - (Immediate) Role at KIPP
What are the responsibilities of a School Operations Manager at KIPP Texas Public Schools?

The School Operations Manager at KIPP Texas Public Schools plays a crucial role in managing day-to-day operations necessary for the smooth functioning of the schools. Responsibilities include supervising the School Operations Associate, handling finance and procurement processes, managing transportation and food services, and coordinating school events. This role ensures that families receive outstanding customer service and allows instructional staff to focus on student success.

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What qualifications are needed for the School Operations Manager role at KIPP Texas?

Candidates for the School Operations Manager position at KIPP Texas are ideally expected to have a bachelor's degree and 3 to 5 years of relevant work experience, preferably in education or operations management. Leadership experience, strong project management skills, and a commitment to customer service are essential. Familiarity with Microsoft Office and Google Suite tools is also required.

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How does the School Operations Manager support student achievement outcomes at KIPP Texas?

At KIPP Texas, the School Operations Manager supports student achievement outcomes by ensuring that operational tasks are addressed efficiently, thereby allowing educators to devote their time to teaching. By managing logistics, procurement, and operations, the School Operations Manager helps cultivate a conducive learning environment that promotes academic excellence.

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What type of work environment can a School Operations Manager expect at KIPP Texas?

A School Operations Manager at KIPP Texas can expect a dynamic and collaborative work environment focused on mission-driven principles. KIPP fosters a culture of belonging, teamwork, and respect, where all employees work together to ensure that every student has the opportunity to succeed. The atmosphere is one of proactive support and shared goals.

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What is the compensation and benefits package like for a School Operations Manager at KIPP Texas?

The compensation for a School Operations Manager at KIPP Texas is based on experience and education, supported by a comprehensive benefits package. Full-time employees are eligible for competitive health, dental, and vision insurance, along with life insurance and disability plans. KIPP Texas is committed to providing equal employment opportunities and fostering a supportive work environment.

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Common Interview Questions for School Operations Manager - (Immediate)
What experience do you have managing school operations?

When answering this question, highlight specific roles where you were responsible for managing operations in an educational setting. Talk about key projects you led, how you prioritized tasks, and how you ensured efficient operations, using examples to illustrate your successes.

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How would you handle conflicts between staff and parents regarding operational issues?

It's important to demonstrate emotional intelligence and conflict resolution skills. Discuss how you would listen actively to both parties, seek to understand their perspectives, and develop a solution that aligns with KIPP Texas's mission and values.

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Can you describe a time when you implemented a new operational process?

Provide a detailed example of a situation where you saw a need for change, how you gathered input from stakeholders, and the steps you took to implement the new process. Discuss the positive impact it had on your team or students.

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What strategies would you use to ensure excellent customer service in a school operations role?

Emphasize the importance of communication, empathy, and responsiveness. Share techniques you would use to train team members in customer service skills and how you’d handle inquiries efficiently to maintain high standards.

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How do you prioritize your tasks in a fast-paced school environment?

Discuss a prioritization framework that you follow, such as Eisenhower's Matrix, and mention how you'd use it to balance urgent operational tasks with longer-term projects. Provide an example from your past experience.

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What role does data play in your decision-making for school operations?

Highlight your approach to using data analytics for budgeting, procurement, and addressing issues. Explain how data can inform decisions about logistics, resource allocation, and improving school operations overall.

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Describe your experience working with technology in school operations.

Talk about specific tools or systems you've used to enhance school operations, from budgeting software to student information systems. Illustrate how you leveraged technology to streamline processes or improve communication.

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How do you approach managing a team in a school setting?

Expose your leadership philosophy, focusing on collaboration, empowerment, and support. Discuss how you would nurture team dynamics and provide examples of how you’ve guided teams to reach their goals.

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What are your thoughts on compliance and regulatory standards in school operations?

Show your understanding of the importance of compliance to ensure smooth operations. Discuss how you would stay updated on regulations and implement processes to ensure that the school meets all necessary standards.

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Why do you want to work for KIPP Texas Public Schools?

This is your chance to align your personal values with KIPP's mission. Share your passion for education and commitment to serving diverse communities, along with your eagerness to contribute to KIPP’s goals of student achievement and operational excellence.

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Medical Insurance
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Full-time, on-site
DATE POSTED
March 8, 2025

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