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Product Operations Lead

About Bastion

Bastion enables financial institutions and enterprises to issue regulated stablecoins, generate revenue on reserves, and expand their ecosystems. Bastion’s platform combines stablecoin issuance, secure custody, and seamless orchestration for cross-border transfers, on/off-ramps, and stablecoin conversions. With Bastion’s platform and APIs, businesses can create and scale their stablecoin network, while optimizing revenue, compliance, and control.

Overview

We're seeking an experienced and detail-oriented Product Operations Lead to own the operational aspects of our stablecoin business and custody wallet solutions. This cross-functional role involves designing end-to-end workflows for liquidity management, exchange relationships, fiat-to-crypto flows, and secure custody operations. You'll play a key role in ensuring seamless operations across product, compliance, and treasury functions, implementing automation where possible while maintaining a keen eye for detail. The ideal candidate brings deep cryptocurrency experience and can anticipate operational challenges before they arise.

Responsibilities

  • Design and implement end-to-end operational workflows for cryptocurrency purchases, sales, and transfers.

  • Implement automation solutions to improve efficiency while maintaining accuracy and compliance.

  • Collaborate cross-functionally with product, compliance, and finance teams to ensure operational excellence.

  • Maintain relationships with cryptocurrency exchanges, managing integration requirements and ongoing operations.

  • Oversee fiat movement processes connected with purchasing and selling activities.

  • Develop and optimize flows for stable-to-stable conversions and other cryptocurrency operations.

  • Evaluate blockchain and chain support requirements, ensuring proper execution and utility creation.

  • Anticipate operational challenges based on industry experience and implement proactive solutions.

  • Document detailed operational procedures and train team members on processes and best practices.

  • Monitor operational metrics and KPIs, continuously improving processes to enhance performance.

  • Design and implement secure operational workflows for custody wallets, including creation, key management, and access controls. 

  • Establish operational standards for different asset types within custody solutions.

Qualifications

  • 5+ years of experience in cryptocurrency operations, preferably with stablecoin products.

  • Proven track record of designing and implementing operational workflows in fintech or cryptocurrency.

  • Deep understanding of blockchain technology, cryptocurrency exchanges, and banking rails.

  • Experience working across product, compliance, and treasury functions in regulated financial environments.

  • Strong technical aptitude with experience implementing automation and operational tooling.

  • Excellent project management and cross-functional collaboration skills.

  • Detail-oriented mindset balanced with strategic thinking capabilities.

  • Experience building and leading operations teams preferred.

  • Knowledge of regulatory requirements for cryptocurrency operations.

  • Background in launching new cryptocurrency products or services.

Bastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.

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Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Operations Lead , Bastion

Join Bastion as a Product Operations Lead and be at the forefront of financial technology innovation! At Bastion, we empower financial institutions and enterprises to seamlessly issue regulated stablecoins and optimize their ecosystems. In this role, you will own the operations behind our stablecoin business and custody wallet solutions, ensuring everything runs smoothly from start to finish. Your work will involve designing comprehensive workflows for liquidity management, partnering with exchanges, and overseeing fiat-to-crypto flows while maintaining strict compliance. If you're detail-oriented and have a passion for cryptocurrency, this position is perfect for you! You will also have the opportunity to implement automation solutions that enhance efficiency and work cross-functionally with product, compliance, and finance teams. Monitoring operational metrics will be key as you strive for continuous improvement. With your experience, you will anticipate challenges and develop proactive solutions that keep us ahead of the game. If you have a solid background in cryptocurrency operations and a knack for managing operational excellence, we’d love to hear from you and help you take the next step in your career at Bastion!

Frequently Asked Questions (FAQs) for Product Operations Lead Role at Bastion
What are the primary responsibilities of a Product Operations Lead at Bastion?

The primary responsibilities of the Product Operations Lead at Bastion include designing and implementing operational workflows for various aspects of cryptocurrency transactions, managing relationships with exchanges, overseeing fiat movements, and ensuring compliance with regulatory standards. This role is essential for maintaining operational excellence across product, compliance, and treasury functions.

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What qualifications are necessary for the Product Operations Lead position at Bastion?

To qualify for the Product Operations Lead role at Bastion, candidates should have at least 5 years of experience in cryptocurrency operations, preferably with stablecoin products. A deep understanding of blockchain technology, experience in regulated financial environments, and strong project management skills are essential. Candidates with a history of launching cryptocurrency products will have a competitive advantage.

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How does the Product Operations Lead contribute to compliance at Bastion?

The Product Operations Lead plays a critical role in ensuring compliance at Bastion by implementing operational workflows that meet regulatory requirements for cryptocurrency transactions. This includes documenting processes, maintaining detailed standards for custody solutions, and collaborating with compliance teams to ensure that all operations adhere to industry regulations.

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What kind of workplace culture can the Product Operations Lead expect at Bastion?

At Bastion, the workplace culture is inclusive and innovative, promoting equal employment opportunities for all individuals. The Product Operations Lead will work in a collaborative environment, where cross-functional teamwork is highly valued, encouraging diverse perspectives and proactive problem-solving.

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What tools or technologies should a Product Operations Lead at Bastion be familiar with?

A Product Operations Lead at Bastion should have a strong technical aptitude and familiarity with automation tools and operational tooling specific to the cryptocurrency industry. Knowledge of blockchain technology, cryptocurrency exchanges, and compliance-related software will be advantageous in this role.

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Common Interview Questions for Product Operations Lead
Can you describe your experience with designing operational workflows in cryptocurrency?

In answering this question, highlight specific examples from your past roles where you designed and implemented workflows effectively. Discuss the tools you used, the challenges you encountered, and how you overcame them to contribute to operational efficiency.

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How do you ensure compliance in your operational processes?

Emphasize your understanding of regulatory requirements and describe the steps you take to integrate compliance into workflows. Provide examples of how you have collaborated with compliance teams to monitor and ensure adherence to industry standards.

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What strategies do you use for cross-functional collaboration?

Discuss your approaches to communication and teamwork with various departments. Provide examples of successful projects where cross-functional collaboration was key, highlighting your ability to bridge gaps between teams.

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How do you anticipate and manage operational challenges in cryptocurrency?

Explain your methods for staying informed about industry trends and potential challenges. Give examples of how your experience has enabled you to foresee issues and implement proactive solutions before they become problems.

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What experience do you have with integrating cryptocurrency exchanges?

Share any relevant experience you've had with managing relationships and integration processes with cryptocurrency exchanges. Be specific about the challenges faced and how you successfully navigated these partnerships.

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Can you provide an example of a successful automation solution you've implemented?

Prepare to discuss a specific project where you created an automation process that improved efficiency. Outline the problem, your approach, and the measurable outcomes to demonstrate the impact of your solution.

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What do you consider important metrics for monitoring operational performance?

Outline the key performance indicators (KPIs) you believe are essential for evaluating operational success in the cryptocurrency space. Discuss how you've used metrics to drive improvements in previous roles.

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Describe your experience with fiat-to-crypto flow management.

Focus on your knowledge and experience regarding the movement of fiat currency in exchange for cryptocurrencies. Provide examples of how you managed these processes while ensuring compliance and efficiency.

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What role does documentation play in your operational procedures?

Emphasize the importance of thorough documentation in maintaining operational consistency and compliance. Discuss your approach to documenting processes and training team members to adhere to best practices.

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How do you stay updated on changes within the cryptocurrency industry?

Share the resources and strategies you utilize to stay informed about industry trends, regulatory changes, and emerging technologies. Highlight your dedication to continuous learning and professional development in the rapidly evolving cryptocurrency landscape.

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Full-time, on-site
DATE POSTED
March 11, 2025

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