Software Engineer, Site Reliability (Senior or Staff)

At BioRender, we’re on a mission to accelerate the world’s ability to learn, discover, and communicate science — transforming how knowledge is shared and making science open, collaborative, and easily understandable by all.

We’re shaping the future of science communication and are looking for talented individuals to help bring this vision to life! 🚀

As our Sr/Staff SRE in the Platform Engineering team, you'll get in on the ground floor and play a pivotal role in developing and shaping a resilient, high-performant, and secure platform for BioRender's engineering prowess. Aligned with our company mission to accelerate the world’s ability to learn, discover, and communicate science, your objective is to design, implement, and maintain robust, scalable, and fault-tolerant systems that our customers rely on. Harnessing the power of automation, CI/CD, and Infrastructure as Code, you'll seamlessly integrate and deploy our applications into the cloud while establishing observability enhanced with actionable alerts and automation to detect performance bottlenecks. You'll adeptly address production issues, promptly restore services, and lead post-mortems to continually enhance our engineering excellence, thereby fulfilling our company's vision to be the go-to trusted place where science is communicated.

Our ideal fit:

• You have experience working in a fast-paced, competitive environment and have a deep desire to work collaboratively, solve problems, and find win/win solutions.

• You are passionate about architecting and building scalable platform solutions.

• You are a results-oriented individual who takes initiative and has a strong bias for action.

• You’re a creative thinker who finds efficient and simple solutions and evangelizes best practices.

• You have effective communication skills, a sense of ownership and drive to consistently improve yourself and others. 

• You’re a selfless team player who sees the big picture and puts common goals at the forefront of solutioning and decision-making.

What you'll be doing:

• Elevate and Innovate: Enhance platform resilience by constantly seeking ways to improve the reliability, scalability and release efficiency of the platform

• Develop Robust Observability and Monitoring Solutions: Define, build, deploy, maintain, and extend advanced observability and monitoring tools to bolster system reliability and availability.

• Define and Monitor Performance Metrics: Play a key role in formulating and tracking Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to establish precise benchmarks for system performance.

• Solve Complex Issues and Conduct Root Cause Analysis: Swiftly respond to escalated incidents, troubleshoot intricate system and application problems, and conduct thorough root cause analyses to implement corrective measures.

• Thought Leadership and Innovation: stay up to date with the latest industry trends and emerging technologies and iterate on best practices to increase the quality & velocity of development and deliverables.

• Architect Scalable and Reliable Systems: Lead in the design and architecture of scalable, distributed, fault-tolerant systems that uphold performance and reliability standards.

• Mentorship and Evangelism: Champion the adoption of new technologies, disseminate best practices, and advocate for architectural patterns. Mentor and guide fellow engineers in the organization.

What you bring to the table:

• 10-12+ years of experience in the software/DevOps/SRE realm

• Strong programming skills in 2 or more of these languages: javascript, typescript, python, Go

• Ability to troubleshoot complex distributed systems at scale

• Database Performance Monitoring and best practices

• Comfortable innovating and establishing new practices, processes, and tooling

• Strong analytical skills, system design, and architecture for cloud applications

• CI/CD, configuration management, monitoring, and automation expertise

• Advanced knowledge of observability and best practices (ELK, Datadog, OpenTelemetry, Prometheus, Grafana)

• Deployment and orchestration via AWS ECS, k8s, CloudRun etc.

• Understanding of Linux, virtualization, networking, VPCs, firewalls, security groups

• Hands-on knowledge of AWS and resources provisioning via CLI/API/IaC

• Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.

Why join us?

• We are mission-driven: we work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery. BioRender figures have appeared in more than 54,000 publications! 

• BioRender is loved by millions! We have a world-class NPS and a community of loyal fans and users in 200+ countries!

• Our company is backed by top investors and accelerators like Y Combinator, and we are on a growth trajectory comparable to many top-performing SaaS companies 

• We’re remote-first with team members across Canada and the U.S., offering you the flexibility to work from anywhere. 

BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.