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Sr. Manager - Observability Engineering - job 5 of 20

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Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

The Opportunity:

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.

The Work itself:

Design, develop and implement observability solution that is a critical part of Visa’s operational system, while influencing Visa’s internal standards for scalability, security, and reusability
Collaborate multi-functionally to create design artifacts and develop best-in-class observability solutions for multiple Visa technical offerings
Work with key stakeholders in product development, infrastructure and operation team to provide the best quality and high reliability observability solutions that fit their business need.
Leverage innovative technologies to build the next generation of tracing and cloud observability solution
Lead a team of system and software engineers. Provide coaching and support to achieve highest quality of work.

Essential Functions:

Works with key stakeholders to gather and refine requirements for tracing and cloud observability solution
Develops and designs advanced cloud observability and tracing solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem.
Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.
Plays a significant role in the development and delivery of new features within a product from end-to-end.

The Skills You Bring:

Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
Builder: Experience building and deploying modern services and web applications with quality and scalability
Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$150000 / YEARLY (est.)

min

max

$120000K

$180000K

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What You Should Know About Sr. Manager - Observability Engineering, Visa

Join Visa's dynamic Team in Austin as a Sr. Manager - Observability Engineering, where innovative solutions and strategic problem-solving come together to shape the future of commerce. In our Technology Organization, you will find yourself at the heart of a thriving community dedicated to redefining payment solutions on a global scale. Your role will revolve around designing, developing, and implementing cutting-edge observability solutions critical to Visa's operational systems, influencing our internal standards for scalability, security, and reusability. As someone who thrives in a challenging environment, you will lead a talented team of skilled engineers, providing coaching and support to ensure excellence. Collaboration is key in this role, as you work with various stakeholders across product development and infrastructure to create top-notch solutions that meet business needs. With a focus on leveraging innovative technologies and building the next generation of cloud observability solutions, your contributions will be instrumental in delivering robust, scalable systems. Plus, your passion for learning new technologies like Angular, Docker, and Kubernetes will enable you to stay at the forefront of industry advancements. If you're ready to embrace complex challenges and make a significant impact in the world of payment technology, this is the opportunity for you at Visa!

Frequently Asked Questions (FAQs) for Sr. Manager - Observability Engineering Role at Visa

What are the main responsibilities of a Sr. Manager - Observability Engineering at Visa?

As a Sr. Manager - Observability Engineering at Visa, your primary responsibilities include designing and developing observability solutions that enhance our operational systems. You will collaborate with multiple teams to gather requirements, influence internal standards for scalability and security, and lead a team of engineers to implement these solutions. Your work will directly contribute to Visa’s payment technology and cloud observability efforts.