Fulfilment Officer
Job Description
BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.
The Opportunity
Our Port Kembla Manufacturing facility is looking for a Fulfilment Officer in our Supply Chain team based in NSW. In this role, you will play a critical role to ensure that our products are being delivered to our customers in full and on time (DIFOT). As a part of the broader Australian Steel Products portfolio, we have six major manufacturing sites at Port Kembla that deliver a variety of products, innovative solutions and services to our export and domestic customers.
Your primary focus will be to maximise our customer experience as you manage our inventory and influence the product flow through your interactions with our scheduling, logistics and customer service teams. You are passionate about creating smart solutions and enjoy working with cross-functions to drive better communication and streamline processes.
What’s in it for you
This is a permanent Monday to Friday day work opportunity will provide you with access to various health and wellbeing initiatives including Employment Assistance Program on site physio and on-going learning, support and training.
What Will You Do?
As someone who likes variety, you can juggle numerous priorities and stakeholder expectations to reach favourable outcomes for customers and our business. You will:
- assist in prioritising customer orders
- collaborate with internal stakeholders to provide solutions and deliver product in line with customer business needs
- plan and coordinate the flow of product through the various stages of the finishing process
- offer improvements with our systems and processes, to strengthen capability for internal teams and customers
- manage inventory for best customer delivery outcomes whilst maximising BlueScope financial outcomes
More About You
As an experienced professional with a background in customer service, supply chain, warehousing or logistics, you will be relied on to deliver our business needs and create smart solutions.
You will also bring:
- strong commitment to providing and fostering an exceptional customer experience
- superior attention to detail with the ability to resolve issues and identify solutions
- the ability to work with ambiguity and constant change in a fast-paced environment
- computer competency with the ability to learn new systems and proficiency in Microsoft Suite (ie Excel)
- a commitment to your own safety and wellbeing while caring for others
Why BlueScope
As we’re creating strength for the future through our people, products and solutions, BlueScope supports you to build your expertise within a safe and positive team environment. At BlueScope, you’ll:
- Learn and develop as you grow. Work alongside specialists and keep your skills and knowledge at the forefront of industry with our lifelong learning culture.
- Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.
- Build innovative products. Seek better, smarter ways to work, help develop sustainable solutions and make things happen.
- Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do.
We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and we encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. At BlueScope, we offer work-life flexibility through our B-flex program.
It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.”
Come and discover us at www.bluescope.com/auscareers
Join us, creating strength for the future.
Applications close Thursday 8th May 2025.
Average salary estimate
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Looking for a motivated Fulfilment Officer to join the dynamic Supply Chain team at BlueScope in Port Kembla, NSW! If you have a passion for providing exceptional customer experiences and want to dive into an environment where every day brings new challenges, this could be the perfect opportunity for you. In this role, your primary focus will be to ensure that our products are delivered to customers in full and on time. You will collaborate with various teams including logistics, scheduling, and customer service, enhancing communication and streamlining processes. BlueScope is committed to innovation, and that means you will play a pivotal role in maximizing customer satisfaction from behind the scenes. As an experienced professional with a background in supply chain, warehousing, or customer service, you’ll bring your detail-oriented approach to assist in prioritizing customer orders, managing inventory, and planning product flows. This position is a permanent Monday-to-Friday role that also includes access to health and well-being programs, continuous training, and the opportunity to grow within a supportive and inclusive culture. Your contributions will play a significant part in BlueScope’s purpose of creating smart solutions in steel to strengthen communities for the future. So, if you are ready to make a difference and work in a positive environment that values your well-being and ideas, we’d love to see you on our team. Join us and help build meaningful connections while delivering outstanding work that matters. Ready to take the next step in your career? Let's make it happen! Applications close on Thursday, 8th May 2025.
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Since 1915 the steel industry has been an essential part of Australia and its economy. BlueScope's heritage traces back to the very beginning. Our history has always been in steelmaking - but the future lies in selling Australian innovation, tec...
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