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Email Marketing Specialist - Canada

Brafton is one of the world's leading content marketing firms, with offices in Boston, London and Sydney. We aspire to continually raise the bar on what people consider "marketing content." We create result-focused strategies and content to drive SEO, social engagement and leads for our clients. Our teams continuously build expertise across new media formats, including video, blogs, infographics and web design.


This is a remote, full-time contract position and is open to candidates in Canada. Applicants in the Eastern and Atlantic time zones will be considered. 

 

The Email Marketing Specialist is a keystone member of the Consulting Department. This role is an independent contributor who will be working toward greater breadth of skills and client-facing experience. 


The Email Marketing Specialist has experience and expertise concerning every aspect of email marketing, including:
  • Determining target audiences for intended campaigns
  • Providing clients with strategic guidance and recommendations
  • Campaign setup, testing and deployment within the client’s email platform
  • Email template creation and refinement
  • List segmentation and maintenance
  • Creation of automations and drip sequences
  • Reporting and analysis of deployed campaigns
  • Email copywriting


Additionally, the Email Marketing Specialist has a strong knowledge of numerous email marketing platforms, and the ability to learn and master new platforms as needed. These include but are not limited to:
  • Hubspot
  • Pardot
  • Salesforce Marketing Cloud
  • Mailchimp
  • Marketo
  • Constant Contact
  • ActiveCampaign
  • Sendinblue

The Email Marketing Specialist has the ability and willingness to lead on projects, including both client work and internal Brafton initiatives, and will work proactively and autonomously to achieve success. 


ESSENTIAL JOB FUNCTIONS & KEY SUCCESS FACTORS: The focus is generally on task execution and consultancy project support. Tasks and responsibilities may include (but are not limited to):
  • Executing on assigned deliverables, with the close supervision and support of the Manager, Email Marketing. 
  • Ability to manage multiple projects at once while maintaining pre-determined deadlines.
  • Collaborating with other team members as part of Brafton's deliverable peer-review process. 
  • Collaborating closely with other consultants and colleagues to understand our prospects' and clients' needs, as well as the details of each assigned task.
  • Ability to understand and analyze email marketing KPIs and provide actionable next steps based on findings
  • Communicating on live projects with all involved team members to ensure clarity and adherence to deadlines.
  • Ensuring that everything we deliver is in-line with the client's expectations and meets our internal standards for quality. 
  • Ability to analyze data and communicate it to clients in a friendly and educational manner.
  • Assisting other team members with information synthesis, formatting, and report proofing, as directed by the Manager, Email Marketing.


Additionally, this role may work toward:
  • Exploring and developing new service offerings, with the support of managers and senior colleagues.
  • Working to understand and gain insights into industry trends and standards around data analysis and reporting, email marketing, lead generation, design best practice and content marketing in general. 
  • Collaborating with senior members of staff to develop strong in-house knowledge stores, policies and processes. 
  • Working closely with Brafton's development team, CMS, production teams and other departments, as is helpful, toward the timely and successful completion of these tasks.


SKILLS & REQUIREMENTS:
  • Bachelor’s degree preferred
  • Minimum 1-2 years of relevant work experience preferred
  • Excellent written and verbal communication skills
  • Knowledge of the evolving email marketing landscape
  • Technical knowledge of multiple email marketing platforms


Preferred, but not required:
  • Certified Pardot Specialist
  • Hubspot Academy Certification


TIME BREAKOUT:
  • 70 percent independent contributor email marketing work
  • 20 percent internal or client-facing communications
  • 10 percent misc.


Contractors must provide their own industry hardware and a stable internet connection. 


EQUAL OPPORTUNITY:  Brafton is an Equal Opportunity employer.  In addition to federal law requirements, Brafton complies with applicable state, provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities.  This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfers, leave of absence, compensation and training.

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What You Should Know About Email Marketing Specialist - Canada, Brafton

Join Brafton as an Email Marketing Specialist in Toronto, Ontario, where you'll play a vital role in shaping our clients' success through innovative email marketing strategies. As one of the world’s leading content marketing firms, Brafton is dedicated to pushing the boundaries of what marketing content can achieve. This remote, full-time contract position is open to candidates across Canada, especially those located in the Eastern and Atlantic time zones. In this dynamic role, you'll leverage your expertise in various aspects of email marketing, from identifying target audiences to crafting compelling campaigns and analyzing their performance. You'll collaborate with a talented team while also taking the lead on projects, ensuring that all deliverables meet and exceed client expectations. If you're passionate about using email platforms like Hubspot, Mailchimp, and Marketo, and you're eager to develop your skills further in a fast-paced, creative environment, Brafton is the perfect place for you. You'll not only gain valuable client-facing experience but also contribute to groundbreaking initiatives that redefine content marketing. If you’re ready to transform email marketing and drive meaningful results for clients, we want to hear from you!

Frequently Asked Questions (FAQs) for Email Marketing Specialist - Canada Role at Brafton
What responsibilities does an Email Marketing Specialist at Brafton have?

As an Email Marketing Specialist at Brafton, you will be responsible for a range of tasks focused on email marketing excellence. Your main duties will include determining target audiences for campaigns, providing strategic guidance to clients, setting up and deploying email campaigns, and creating captivating email content. You'll also engage in list segmentation, automate email sequences, and report on the performance of campaigns. Collaborating with team members to ensure high-quality results while managing multiple projects is key to your success in this role.

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What qualifications are needed for the Email Marketing Specialist role at Brafton?

To excel as an Email Marketing Specialist at Brafton, a Bachelor’s degree is preferred, along with 1-2 years of relevant experience in email marketing or a similar field. Strong written and verbal communication skills are essential, as is a solid understanding of various email marketing platforms such as Hubspot, Pardot, and Mailchimp. While certifications like Pardot Specialist or Hubspot Academy Certification are advantageous, a genuine passion for email marketing and a willingness to learn are equally important.

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How does Brafton support its Email Marketing Specialists in their professional growth?

Brafton fosters an environment of continuous learning and development for its Email Marketing Specialists. The role encourages collaboration with senior colleagues, where you can gain insights into industry trends and best practices. You'll also have the opportunity to explore and develop new service offerings with the support of your managers. Regular feedback and mentorship are core components, ensuring you can refine your skills while staying at the forefront of email marketing innovations.

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What tools do Email Marketing Specialists at Brafton use?

An Email Marketing Specialist at Brafton will work with a variety of email marketing tools and platforms, including Hubspot, Mailchimp, Pardot, and Salesforce Marketing Cloud, among others. Your technical knowledge of these platforms will be crucial as you create email templates, segment lists, and automate campaigns. Being adaptable and willing to learn new platforms as necessary will enhance your effectiveness in this role and keep you up-to-date with the latest industry technologies.

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What is the work culture like for the Email Marketing Specialist at Brafton?

Brafton promotes a culture of collaboration, creativity, and autonomy for its Email Marketing Specialists. You will be part of a supportive team that values open communication and innovative thinking. The team works closely together while allowing you the independence to manage projects and deliver client expectations. If you're seeking an engaging environment that encourages professional growth and values quality deliverables, Brafton is the right place for you!

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Common Interview Questions for Email Marketing Specialist - Canada
How do you determine the target audience for an email marketing campaign?

To determine the target audience for an email marketing campaign, I start by analyzing the client's previous campaigns and their engagement metrics. I consider demographics, past interactions, and preferences, which all provide valuable insights. Additionally, I utilize segmentation strategies based on customer behaviors and needs to craft tailored messages targeting specific audience segments effectively.

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What is your process for setting up an email marketing campaign?

My approach to setting up an email marketing campaign begins with defining clear objectives and selecting the right audience segments. Then, I create engaging content while collaborating with the design team to develop visually appealing templates. After testing the emails for functionality and compatibility across platforms, I deploy the campaign while ensuring proper tracking mechanisms are in place for later analysis.

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Can you describe your experience with email marketing platforms?

I have extensive experience with several email marketing platforms, including Hubspot, Mailchimp, and Pardot. I am comfortable building campaigns, analyzing reports, and creating automations using these tools. My hands-on experience has deepened my understanding of their features and functionalities, enabling me to leverage their strengths effectively to achieve marketing goals.

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What metrics do you consider when measuring the success of an email campaign?

When measuring the success of an email campaign, I focus on key metrics like open rates, click-through rates, conversion rates, and unsubscribe rates. Additionally, I analyze engagement over time and compare these metrics against industry benchmarks to evaluate overall performance. This data not only indicates the campaign's effectiveness but also guides future strategies for continued improvement.

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How do you handle a campaign that is underperforming?

If a campaign is underperforming, I conduct a thorough analysis to identify potential issues. This might involve reviewing subject lines, content clarity, audience segmentation, or timing of send-outs. I’d A/B test different elements to optimize performance and make data-driven adjustments based on insights gained, ensuring that the campaign aligns better with the audience's interests and promotes higher engagement.

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What strategies do you use for email copywriting?

For email copywriting, I prioritize clarity and engagement by adopting a conversational tone that resonates with the target audience. I focus on compelling subject lines to capture attention and structure the content in digestible chunks with clear calls-to-action. Personalization and relevance are key, so I ensure messages address the audience's pain points while providing clear value propositions.

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How do you stay updated with the latest trends in email marketing?

To stay updated with the latest trends in email marketing, I follow industry blogs, participate in webinars, and engage in online communities. Subscribing to newsletters from leading marketing organizations helps me gain insights into emerging strategies, tools, and best practices, ensuring that my skills and knowledge remain current.

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Describe a successful email campaign you managed in the past.

During my previous role, I managed an email campaign that targeted reconnecting lapsed customers. By using a personalized approach and segmenting our audience based on previous purchases, we highlighted new product launches and exclusive discounts for them. The campaign resulted in a 30% increase in engagement and a considerable boost in conversions, proving the effectiveness of targeted messaging.

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What role does list segmentation play in email marketing?

List segmentation is crucial in email marketing as it enables tailored messaging based on specific audience characteristics and behaviors. By segmenting my lists, I can target audiences with relevant content that meets their interests, resulting in higher open and engagement rates. Segmentation helps reduce unsubscribes and enhances overall campaign effectiveness by delivering the right message to the right people at the right time.

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How do you collaborate with other teams to ensure successful email marketing campaigns?

Collaboration is vital for successful email marketing campaigns. I actively engage with design teams for visually appealing templates and work with sales or customer support teams to gather insights into customer needs. Regular communication with colleagues ensures that everyone is aligned on goals and that we're leveraging each team’s strengths to create comprehensive and impactful campaigns.

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Help businesses succeed by providing the most impactful, creative and scalable content marketing services and technology solutions to organizations across the globe.

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DATE POSTED
March 25, 2025

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