AI Tech Program Delivery Lead

As an AI Tech Program Delivery Lead at Capco, your primary responsibilities include overseeing the planning, execution, and delivery of technology programs in the financial services sector. You'll develop program roadmaps, manage budgets, and ensure alignment across various teams by facilitating communication between technical and business units. Additionally, you'll be responsible for reporting progress to senior stakeholders, identifying risks, and mentoring program team members to ensure successful project outcomes.

To apply for the AI Tech Program Delivery Lead role at Capco, you should have at least 8 years of experience managing large-scale technology programs, with a minimum of 5 years in consulting within the financial services industry. Familiarity with AI programs and emerging technologies is essential, along with a strong understanding of program management methodologies such as Agile and Waterfall. A Bachelor's degree in Computer Science, Information Systems, or Business Administration is required, while a Master's degree or MBA is preferred.

Capco emphasizes an entrepreneurial spirit and growth mindset, providing ample opportunities for career development as an AI Tech Program Delivery Lead. Employees are encouraged to learn rapidly and tackle challenging assignments, leading to quick promotions and skill enhancement. Capco fosters a creative and inclusive culture that avoids internal silos, allowing you to focus on client success while being supported in your personal growth path.

In the role of AI Tech Program Delivery Lead at Capco, you can anticipate working on a variety of innovative projects that involve launching new banking solutions, transforming existing financial institutions, and integrating advanced technologies like AI, cloud platforms, and cybersecurity solutions. The projects span the full product lifecycle and focus on delivering tangible business value in the rapidly evolving financial services landscape.

Employees in the AI Tech Program Delivery Lead role at Capco enjoy a comprehensive benefits package, which includes medical, dental, and vision insurance, along with a 401(k) plan, and tuition reimbursement. This is complemented by a supportive work culture focused on innovation and the creation of lasting value for both clients and employees. Capco takes pride in its collaborative and diverse environment, ensuring everyone can thrive and contribute to the organization’s success.

When answering this question, focus on specific projects you've led, highlighting your role in planning, executing, and delivering successful outcomes. Provide examples of challenges faced, how you mitigated risks, and any quantifiable results achieved, such as completed projects on time and within budget.

Discuss your approach to project prioritization, leveraging methodologies like Agile or Waterfall. Highlight tools you use for tracking progress and ensuring that resources are allocated efficiently. Mention how you communicate priorities to stakeholders to maintain alignment.

For this question, describe your methods for facilitating communication, such as regular status meetings, restructuring teams to improve collaboration, and using project management tools that provide visibility across the board. Emphasize the importance of clarity and transparency in communication.

Share a real-life example where you identified a potential risk and outline your approach to mitigating it. Discuss how you communicated with stakeholders, the actions taken, and the eventual outcome, emphasizing your problem-solving skills.

Explain that stakeholder engagement is crucial in understanding their needs and expectations, and how ongoing communication builds trust. Provide examples of how you have engaged key stakeholders during a program and the impact of their input on overall project success.

Focus on specific projects or programs where you've utilized AI technology, discussing the objectives, implementation process, and outcomes. Highlight your understanding of AI trends and their relevance to the financial services sector.

Illustrate your approach to conflict resolution by describing past experiences. Emphasize the importance of fostering a collaborative culture, encouraging open discussions, and using conflict resolution techniques to ensure teamwork.

Discuss specific metrics you track such as project timelines, budgets, quality of deliverables, and stakeholder satisfaction. Explain how these metrics guide decision-making and adjustments throughout the project lifecycle.

Share your approach to continuous learning, such as attending industry conferences, engaging with professional networks, or participating in online courses. Showcase any specific technologies you've explored recently that could benefit Capco.

Articulate your enthusiasm for Capco’s focus on innovation within financial services, and how your values align with their culture. Discuss how your skills and experiences can contribute to Capco's growth and help fulfill its mission.