Product Manager

As a Product Manager at Cambly, your primary responsibilities include conducting research and analysis to understand the needs of learners and tutors, defining key problems to solve, owning the product roadmap, and collaborating across teams to prioritize impactful work. You'll work on innovative projects like enhancing tutor discovery, expanding marketplace offerings, and optimizing learner flows—all focused on improving user engagement and language learning outcomes.

To qualify as a Product Manager at Cambly, you should have a minimum of 3 years of product management experience and over 8 years in relevant fields such as engineering or business analytics. A data-driven methodology is essential, along with a user-centered mindset and strong cross-functional collaboration skills. Experience in edtech, language learning, or marketplace platforms is a valuable plus, but not mandatory.

At Cambly, we prioritize growth and development for our employees, particularly within the Product Manager role. You'll work in a fast-paced environment where your contributions directly shape the future of language learning. We offer resources for professional development, mentorship opportunities, and exposure to innovative projects that expand your skill set while working towards impactful results.

The Product Manager at Cambly plays a critical role in shaping the user experience for millions of learners. Your work will influence how students connect with tutors, access tailored learning materials generated by AI, and ultimately achieve their language learning goals. By addressing key user problems, you will help create a more effective and engaging learning environment for English language learners worldwide.

The culture at Cambly is mission-driven and highly inclusive, where every voice matters. As a Product Manager, you'll be part of a diverse team that values education, innovation, and making a positive impact. Our hybrid-first company model promotes flexibility, allowing you to balance in-office collaboration with remote work, all while being supported by a robust benefits package.

When answering this question, focus on specific examples from your previous roles where you prioritized user needs. Discuss the methods you employed for user research, how you gathered feedback, and how these insights shaped product decisions, emphasizing the positive impact on user engagement and satisfaction.

In your response, describe your approach to prioritization, citing factors such as user impact, alignment with company goals, and data insights. Highlight tools or frameworks you have used, like RICE or MoSCoW, to systematically evaluate and rank features and ensure efficient resource allocation.

Use the STAR method to structure your answer. Provide context by explaining the challenge, the actions you took to address it, and the results you achieved. Focus on how you utilized cross-functional collaboration to navigate the issue, leading to successful outcomes for the product and team.

Explain the key performance indicators (KPIs) you focus on to evaluate product features, such as user engagement metrics, conversion rates, or customer feedback. Illustrate this by discussing a specific feature you launched and the metrics used to assess its performance post-launch.

Discuss your communication style and techniques for ensuring transparency and alignment across teams. Mention how you adapt your approach based on stakeholder needs and perspectives, such as facilitating meetings, creating regular updates, or utilizing project management tools for visibility.

Focus on the methodologies you employ for user research, such as surveys, interviews, or usability testing. Explain how you synthesize findings to inform product decisions, and highlight any tools you use to document and share insights with the team.

Outline your strategies for continuous learning and staying informed, such as following industry publications, participating in webinars or conferences, or engaging with online communities. Emphasize your commitment to applying trend insights to enhance product offerings and drive innovation at Cambly.

Share your passion for education and technology, emphasizing how you believe in its potential to improve lives. Discuss any personal experiences or insights that have fueled your commitment to creating meaningful educational products, and how this motivation aligns with Cambly’s mission.

Illustrate your methods for integrating data into the product management process. Discuss how you collect and analyze data from various sources, use A/B testing for hypothesis validation, and incorporate findings into product strategy and decision-making to drive user engagement and learning outcomes.

Offer your perspective on emerging trends and opportunities in the edtech sector, particularly in language learning. Discuss potential innovations Cambly could explore, such as leveraging AI for personalized learning experiences or expanding into new markets, then connect your insights to Cambly's mission and growth potential.