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Sr. Manager of Compliance

This position is accountable for developing, implementing, and ensuring that policies, procedures and practices of the Property Office teams are in compliance with internal regulations, as well as those impacted by federal, state, county, and city laws and regulations. This includes those activities tied to regulatory compliance, with a strong focus on activities connected to CHA’s treatment of Americans with disabilities.  The Sr. Manager designs communications and reporting systems, conducts audits, investigates existing practices, performs on-site inspections of facilities to determine reasonableness of accommodations, and provides counsel to management.   This position is also responsible for research and information search activities to keep abreast of new rulings and changes that may affect the policies and procedures of the CHA.

DUTIES AND RESPONSIBILITIES

  • Ensure compliance with affordable housing regulations, including Low-Income Housing Tax Credit (LIHTC), HUD regulations, Fair Housing Act, Section 8 programs, and other relevant federal, state, and local policies—including those that focus on the Americans with Disabilities Act and the Rehabilitation Act of 1973. 
  • Develop, implement, and administer policies, procedures, and practices to ensure compliance with all regulatory, internal and external compliance requirements and standards—including those directly tied to high level customer service of Property Office personnel, whether directly or indirectly.
  • Conduct periodic compliance audits of affordable housing projects to ensure adherence to funding requirements, rent restrictions, income qualifications, and tenant eligibility.
  • Directly or through a third party, conduct regular assessments of potential compliance risks related to affordable housing programs.
  • Performs activities such as research, case management, requests for accessibility, information search, on-site inspections, and investigations of claims of violations of investor/lender and/or governmental and policies (HUD, IHDA, DOH, etc.) for CHA’s direct involvement or through that of third-party developer partners, owners, or management companies. 
  • Develop and present orientation, training, and workshops to inform staff of proper compliance protocols.
  • Responsible for review and input on ensuring and monitoring Affirmative marketing plans for PBV units.
  • Review and enhance existing compliance programs and processes to ensure they are effective and reflect current laws and industry best practices.
  • Recommend and implement improvements to internal policies to ensure the efficient and ethical operation of affordable housing programs.

QUALIFICATIONS

Bachelor's degree in Business Administration, Real Estate, Law, Finance, or a related field. Certifications such as Housing Credit Certified Professional (HCCP) or Accredited Residential Manager (ARM) are highly preferred. At least 3-5 years of experience in compliance management, regulatory oversight, or affordable housing programs. Experience with federal and state housing programs, including LIHTC and HUD, is strongly preferred. Deep knowledge of affordable housing regulations and compliance standards (e.g., LIHTC, Section 8, HUD regulations). Strong analytical, organizational, and problem-solving skills. Excellent verbal and written communication skills, with the ability to explain complex regulations clearly. Familiarity with compliance management software and Microsoft Office Suite. High level of integrity and commitment to ethical standards. Ability to handle sensitive information with discretion and confidentiality. Detail-oriented with the ability to manage multiple projects and deadlines. Strong interpersonal skills and ability to work across departments and with external stakeholders.

Salary Range: $105,000-$110,000

Grade: S9

FLSA: Exempt

Union: None

Average salary estimate

$107500 / YEARLY (est.)
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$105000K
$110000K

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What You Should Know About Sr. Manager of Compliance, CHA Careers

Are you ready to take your career to the next level as a Sr. Manager of Compliance with our company in the vibrant city of Chicago, Illinois? In this pivotal role, you will be at the forefront of ensuring that the Property Office teams adhere to a wide array of internal and external policies, including compliance with federal, state, county, and city regulations. Your focus will be particularly directed towards the nuances involved in compliance regarding the treatment of Americans with disabilities. You will be responsible for designing communication strategies, conducting compliance audits, and performing on-site inspections to evaluate accommodation practices. Your expertise will directly influence the effectiveness of our affordable housing programs, as you will ensure that our operations comply with the Low-Income Housing Tax Credit, HUD regulations, and Fair Housing Act, among others. Moreover, your innovative approach to improving compliance training and processes will support a culture of ethical standards and high-level customer service. With your analytical mindset, you will stay up-to-date with legal changes that could impact our policies, making sure we continuously adapt and provide exceptional services to our community. If you’re looking to make a meaningful impact in the field of compliance and affordable housing, then this is the perfect opportunity for you. Join us and help shape the future of our housing programs, providing vital support to those in need.

Frequently Asked Questions (FAQs) for Sr. Manager of Compliance Role at CHA Careers
What are the key responsibilities of a Sr. Manager of Compliance at our company?

The role of Sr. Manager of Compliance at our company involves a variety of critical responsibilities. This includes developing and implementing policies to ensure compliance with regulations such as the Low-Income Housing Tax Credit and HUD regulations. You'll be conducting audits, performing on-site inspections, and providing counsel to management regarding compliance with affordable housing standards. Your role also incorporates staying informed about changes in regulations that may affect our operations.

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What qualifications are needed to apply for the Sr. Manager of Compliance position?

To apply for the Sr. Manager of Compliance position, candidates typically need a Bachelor's degree in Business Administration, Real Estate, Law, or a related field. A strong background in compliance management and regulatory oversight is vital, with at least 3-5 years of relevant experience preferred. Certifications such as Housing Credit Certified Professional or Accredited Residential Manager can enhance your application.

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How does the Sr. Manager of Compliance contribute to affordable housing programs?

As the Sr. Manager of Compliance, your contribution is essential to the integrity and functionality of affordable housing programs. You will evaluate compliance risks, conduct periodic audits, and ensure adherence to regulations that govern funding and tenant eligibility. Your work directly affects how effective and accessible these housing programs are for the community, making your role impactful.

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What kind of skills should a Sr. Manager of Compliance possess?

The Sr. Manager of Compliance should have strong analytical, organizational, and problem-solving skills. Excellent verbal and written communication abilities are crucial for explaining complex regulations. Familiarity with compliance management software, proficiency in Microsoft Office, and strong interpersonal skills to work across departments also complement this role.

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What is the salary range for the Sr. Manager of Compliance position in Chicago?

The salary range for the Sr. Manager of Compliance position in Chicago, Illinois generally falls between $105,000 and $110,000. This compensation reflects the importance of the role and the experience required to ensure compliance in our affordable housing programs.

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Common Interview Questions for Sr. Manager of Compliance
Can you describe your experience with compliance management in affordable housing?

In your answer, highlight specific roles where you ensured compliance with housing regulations. Discuss the strategies you used to perform audits, manage documentation, and stay updated with changes in regulations, showcasing your understanding of compliance in the housing sector.

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How do you handle situations when compliance regulations change?

Discuss your approach to staying informed about regulatory changes and how you adapt policies accordingly. Emphasize your proactive stance in conducting research, attending workshops, or network events to gather insights that affects compliance practices.

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What methods do you use to ensure effective communication of compliance protocols?

Share specific strategies you have implemented in previous roles to train staff on compliance protocols. This could include developing informative materials, conducting workshops, and providing ongoing support to ensure everyone understands their responsibilities.

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Can you detail a challenging compliance issue you faced and how you resolved it?

Select a specific example that showcases your problem-solving skills. Explain the nature of the compliance issue, the steps you took to investigate and resolve it, and the outcome. This will demonstrate your capability to handle complex situations effectively.

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What is your approach to conducting audits of affordable housing projects?

Illustrate your approach to conducting audits by discussing methodologies you use, such as checklists or compliance software. Explain how you ensure thoroughness and objectivity in audits, as well as how you prioritize areas of risk.

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How do you prioritize tasks when managing multiple compliance projects?

Talk about your organizational skills and strategies for prioritizing tasks, such as using project management tools, setting deadlines, and understanding the urgency of various compliance issues to ensure nothing falls through the cracks.

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Describe your experience working across departments to ensure compliance.

Emphasize your interpersonal skills and collaborative experiences, detailing how you've worked with different departments to align compliance objectives and address any issues that arise, demonstrating your ability to build relationships across the organization.

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What tools or software do you find most effective for compliance management?

Mention specific compliance management software you have utilized and how it enhances your workflow. Discuss your familiarity with tools for tracking audits, reporting, and managing documentation to ensure compliance.

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How do you stay updated on changes in compliance regulations?

Explain your tactics for keeping current with regulatory changes, such as subscribing to industry newsletters, attending seminars, and participating in professional networks focused on compliance and housing regulations.

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What is your process for reviewing and enhancing existing compliance programs?

Discuss your analytical approach to reviewing current compliance programs. Share how you evaluate their effectiveness, solicit feedback, and implement changes based on best practices and new regulations to continually improve compliance initiatives.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

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