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National Account Executive - UK

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We’re looking for an ambitious National Account Executives to join our fabulous UK commercial team.

The successful candidate will help drive the business in stores whilst also liaising with retailers to deliver financial results, maintain a strong brand position within the market and continue the brand’s dynamic growth. You’ll have a commercial mindset with a natural ability to reach creative results and achieve ambitious targets. You’ll be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry.

As a National Account Executive you will

Driving Performance

  • Prepare and collate weekly sales reports, gathering and sharing key retail context, category information and individual store performance detail to identify retail opportunities.
  • Retain agility to react to retail trends and maximise opportunities across retailers.
  • Support the NAM on all net and retail sales forecasting for defined retailers/regions, meeting all financial deadlines, flagging risks and opportunities in a timely and quantified manner.
  • Monitor, manage, and optimise net sales performance: ensure proactive inventory and assortment management, with close collaboration with Customer Supply Chain.
  • Lead the effective monitoring of retailers’ inventory to deliver 100% on shelf availability across all retail partners, working closely with Supply Chain and the in-region stock managers.
  • Undertake adhoc reporting and analysis in response to business needs.

Trading Relationships

  • Establish and maintain amazing relationships with all key retail partners, including with Buying/Trading, Merchandising, and Marketing to ensure that the Charlotte Tilbury brand is regarded as a collaborative and proactive trading partner.
  • Work closely with retail partners to plan and facilitate the successful launch of all NPD throughout the year, submitting required operational forms in a timely manner and selling in sufficient stock to deliver against targets.

Cross-Functional Working

  • Build strong working relationships with the Retail team, utilising insight from the field and engaging the team in the execution of the trading plans.
  • Support the NAM, working closely with Operational Marketing, Visual Merchandising, PR, and Store Design, in the creation and delivery of an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention.
  • Establish yourself as the go-to within the commercial team for all stock and allocation related queries coming from customer supply chain and other operational functions.
  • Work closely with finance to align on retail and net forecasts as well as weekly net sales updates, forecast phasing and outlooks, flagging risk and opportunities.

Who you will work with

You’ll be responsible for supporting and assisting the National Accounts Team in the management of the Charlotte Tilbury business across our UK regions, reporting directly in to one of our talented National Account Managers.

About you

  • Previous experience in a similar role within a National Accounts team/other relevant functions
  • Structured and organised but comfortable working with ambiguity, in a fast-paced and ever-evolving environment (we are still a fairly new company despite what you might think!)
  • Excellent numerical and analytical skills
  • Impeccable attention to detail and level of accuracy
  • Effective communicator, both written and verbal
  • Proactive and action orientated
  • Have excellent Excel and PowerPoint skills.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

  • Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
  • We’re a hybrid model with flexibility, allowing you to work how best suits you
  • 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
  • Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
  • Financial security and planning with our pension and life assurance for all
  • Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
  • Bring your furry friend to work with you on our allocated dog-friendly days and spaces
  • And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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Average salary estimate

$50000 / YEARLY (est.)
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$45000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About National Account Executive - UK, Charlotte Tilbury

Charlotte Tilbury Beauty is on the lookout for a dynamic National Account Executive to join our thriving team in the UK! As a part of this innovative brand, you will contribute to driving our business forward while working closely with retailers to optimize sales performance and maintain our strong market position. You’ll be responsible for preparing sales reports, analyzing retail trends, and ensuring 100% product availability across all partners. Your ability to foster excellent relationships with our retail partners is key. In this role, you'll be collaborating confidently with various teams, including marketing and supply chain, to ensure the successful launch of new products and execute trading plans that engage our customers beautifully. We're looking for someone who is not just target-driven but also has a real passion for the beauty industry. A structured approach balanced with a creative mindset will serve you well here. Plus, we’re committed to supporting your growth with a culture that embraces challenge and values diversity. If you have previous experience in a similar role and come with excellent numerical skills, organized mindset, and a proactive attitude, you might just be the person to support our National Accounts Team and help us achieve our ambitious goals. Join us at Charlotte Tilbury Beauty for a magical career journey!

Frequently Asked Questions (FAQs) for National Account Executive - UK Role at Charlotte Tilbury
What are the primary responsibilities of a National Account Executive at Charlotte Tilbury Beauty?

As a National Account Executive at Charlotte Tilbury Beauty, you’ll be responsible for preparing weekly sales reports, analyzing retail performance, and establishing strong relationships with key retail partners. You’ll analyze trends to identify opportunities, manage inventories, and collaborate with various teams to facilitate the successful launch of new products, all aimed at driving financial results and maintaining the brand’s stellar market position.

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What qualifications are needed to apply for the position of National Account Executive at Charlotte Tilbury Beauty?

To apply for the National Account Executive position at Charlotte Tilbury Beauty, you should have prior experience in a similar role within a National Accounts team or other relevant functions. Strong numerical and analytical skills are essential, alongside impeccable attention to detail, effective communication skills, and proficiency in Excel and PowerPoint.

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How does working as a National Account Executive at Charlotte Tilbury Beauty facilitate career growth?

Working as a National Account Executive at Charlotte Tilbury Beauty offers numerous opportunities for career growth due to our dynamic and fast-paced environment. You will develop valuable skills in sales analysis, relationship management, and cross-functional collaboration. Our supportive culture encourages ongoing learning and allows you to engage with various aspects of the beauty industry.

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What type of work environment can National Account Executives expect at Charlotte Tilbury Beauty?

At Charlotte Tilbury Beauty, National Account Executives can expect a vibrant and inclusive work environment. Our hybrid model allows flexibility while promoting collaboration among teams. You’ll be part of a culture that embraces challenges and celebrates diverse voices, all while being a member of our enthusiastic and passionate Dream Team.

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How does the role of a National Account Executive impact Charlotte Tilbury Beauty’s overall brand success?

The role of the National Account Executive is pivotal to the overall brand success of Charlotte Tilbury Beauty. By driving sales performance, analyzing retail opportunities, and nurturing relationships with key partners, you help ensure the brand remains competitive and continues its remarkable growth journey. Your contributions directly influence our ability to connect with customers and achieve ambitious sales targets.

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Common Interview Questions for National Account Executive - UK
How do you prioritize your responsibilities as a National Account Executive?

To effectively prioritize responsibilities as a National Account Executive, it’s crucial to assess the urgency and importance of tasks. Utilizing tools like task managers can help you keep track of deadlines while ensuring that sales data analysis and reporting remain at the forefront. Communicate regularly with your team to align on priorities and adjust focus based on current business needs.

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Can you give an example of how you've used data to influence a sales decision?

Certainly! For instance, in a previous role, I analyzed sales trends and customer feedback data, which revealed a higher demand for a specific product line. I presented this information to my team, advocating for a focused marketing campaign that ultimately led to a significant increase in sales. Data-driven insights are critical to making informed decisions in sales roles.

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What strategies do you use to build strong relationships with retail partners?

Building strong relationships with retail partners involves consistent communication, transparency, and collaboration. I prioritize understanding their needs and challenges, ensuring that we work together to achieve shared goals. Regular meetings to review performance metrics and jointly strategize for future initiatives can deepen these partnerships effectively.

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How do you handle challenges when they arise in managing accounts?

When facing challenges while managing accounts, I stay proactive and composed. I assess the situation to understand the root cause and collaborate with relevant teams to develop a solution. Open communication with retail partners during challenging times is vital; it demonstrates accountability and a commitment to finding resolutions together.

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What do you believe is the key to successful sales forecasting?

Successful sales forecasting hinges on accurate and comprehensive data analysis, combined with market insights. I emphasize the importance of historical sales data, trends, and seasonal factors when making forecasts. Regularly updating forecasts based on real-time data and collaborating with the finance team ensures alignment and keeps projections accurate.

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Describe your experience with inventory management and how it relates to sales success.

In my previous roles, I have actively monitored inventory levels to ensure product availability aligns with sales expectations. By working closely with supply chain teams, I’ve developed efficient replenishment strategies to minimize out-of-stock instances. This proactive approach directly contributes to customer satisfaction and ultimately influences sales success.

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What role does teamwork play in achieving goals as a National Account Executive?

Teamwork is essential for driving collective success as a National Account Executive. Collaborating with cross-functional teams—such as marketing, supply chain, and sales—ensures that we align our efforts towards common goals. Sharing insights from field experience can also provide valuable perspectives, leading to better decision-making and executed strategies.

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How do you stay updated on market trends and competitor activities?

I keep myself updated on market trends and competitor activities by subscribing to industry publications, attending relevant trade shows, and leveraging networking opportunities. Additionally, I utilize market research tools to analyze competitor strategies and adapt our offerings accordingly, ensuring that our approach remains competitive and targeted.

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Can you discuss a time when you had to adapt your strategy in response to market changes?

Absolutely! In a previous position, I noticed a sudden shift in consumer preferences towards eco-friendly products. I quickly adapted our marketing strategy to highlight sustainable aspects of our product line, focusing on educational campaigns that resonated with customers. This swift response helped retain customer loyalty and supported sales growth during a transition.

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What techniques do you use to motivate yourself and your team towards achieving sales targets?

To motivate myself and my team, I set clear, achievable goals and celebrate successes—big or small. I believe in the power of recognition and open communication. Facilitating regular check-ins allows us to stay on track while reinforcing a collaborative spirit. Sharing market insights and trends can also spark enthusiasm and innovative ideas for achieving targets together.

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Founded by world renown make-up artist Charlotte Tilbury, Charlotte Tilbury Beauty is revolutionising make-up with easy to choose, easy to use and easy to gift skincare and colour products. Named Best British Emerging Luxury Brand in 2014 after o...

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Full-time, hybrid
DATE POSTED
March 7, 2025

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