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Curriculum Developer/Trainer, Bureau of Workforce Development and Training - job 2 of 2

Job Description

Post for permanent DOHMH employee in the title of Administrative Staff Analyst only**

The Bureau of Workforce Development and Training, which houses the Office of Experiential Learning and the Office of Training and Professional Development, seeks to increase the knowledge and skills of the current and future workforce by providing opportunities for professional development, career counseling, mentor ship, and trainee ships in support of the values, vision and mission of the New York City Health Department.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Strategize with the Director of Learning and Development to standardize and operationalize equitable, inclusive training programs that align with strategic goals relating to customer experience, supervisory and leadership development in the public health field.
- Collaborate with divisional subject matter experts to solicit input for the soft skills portfolio, including Customer Experience workshops, among other courses.
- Design quantitative and qualitative surveys and related data-gathering tools for training and/or employee skills assessments, post-course evaluation, tracking and reporting.
- Analyze/interpret training data and make recommendations to create and foster equitable learning spaces.
- Design and implement skill-building activities Assist in the development and design of interactive e-learning solutions, including templates and graphics to be used for the delivery of online content.
- Create charts and diagrams that can relay complex data quickly and easily.
- Troubleshoot issues and coordinate solutions relating to technical issues with virtual delivery of learning content.
- Perform other related duties and responsibilities as requested by the Senior Director of Training and Professional Development and Director of Learning and Development.

PREFERRED SKILLS:
- 3-5 years' professional experience developing training programs and performing training and curriculum development work within a public health or human services environment.
- Experience in Training, Adult Education and/or Course Design/Development.
- Exceptional verbal and written communication skills.
- Working knowledge of ADDIE, Kirkpatrick model and training evaluation and reporting.
- Ability to research, design and implement new initiatives.
- Prior experience working with diverse stakeholders, both internal and external, in a consultative capacity.
- Knowledge of e-based and in-person knowledge-building platforms and learning management systems.
- Advanced knowledge of and experience with the Microsoft Suite (e.g., Word, Excel, PowerPoint) and intermediate-level Acrobat Professional.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

ADMINISTRATIVE STAFF ANALYST ( - 1002A

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Curriculum Developer/Trainer, Bureau of Workforce Development and Training, City of New York

Are you passionate about shaping the future of public health education? Join the Bureau of Workforce Development and Training as a Curriculum Developer/Trainer! Based in Long Island City, NY, this role at the New York City Health Department offers an exciting opportunity to influence the workforce's knowledge and skills through innovative training programs. You'll collaborate with skilled professionals, strategizing with the Director of Learning and Development to create equitable training programs that enhance customer experience and leadership in public health. Your work will involve designing surveys to assess employee skills and analyzing data to foster inclusive learning environments. You'll also craft skill-building activities and develop interactive e-learning solutions that make learning engaging and effective. With 3-5 years of experience in training program development, a solid grasp of training evaluation models, and exceptional communication skills, you will be integral in delivering impactful training. Plus, enjoy benefits like unmatched health insurance, potential loan forgiveness, job security, and the possibility to work from home. Join this dynamic team and make a difference for New Yorkers while advancing your career in a supportive and valued environment.

Frequently Asked Questions (FAQs) for Curriculum Developer/Trainer, Bureau of Workforce Development and Training Role at City of New York
What are the main responsibilities of a Curriculum Developer/Trainer at the Bureau of Workforce Development and Training?

As a Curriculum Developer/Trainer at the Bureau of Workforce Development and Training, you will be responsible for developing and implementing training programs that align with public health goals. Your duties will include strategizing with leadership on equitable training practices, collaborating with subject matter experts, designing and analyzing training assessments, and creating engaging e-learning content.

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What qualifications are needed for the Curriculum Developer/Trainer position at the Bureau of Workforce Development and Training?

To qualify for the Curriculum Developer/Trainer position at the Bureau of Workforce Development and Training, candidates should ideally possess 3-5 years of professional experience in training and curriculum development within public health or human services. A master’s degree or a bachelor’s degree with sufficient experience in related areas is also required, along with strong communication skills and familiarity with training evaluation methods.

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Is experience with e-learning platforms necessary for the Curriculum Developer/Trainer role at the Bureau of Workforce Development and Training?

Yes, experience with e-learning platforms and knowledge of Learning Management Systems (LMS) are preferred for the Curriculum Developer/Trainer role at the Bureau of Workforce Development and Training. You will be involved in designing interactive online content, so familiarity with these tools is crucial.

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What benefits can a Curriculum Developer/Trainer expect at the Bureau of Workforce Development and Training?

A Curriculum Developer/Trainer can expect outstanding benefits including premium-free health insurance, the possibility of federal/state loan forgiveness programs, a defined benefit pension plan, and various wellness programs. The position also offers job security and the potential for hybrid work arrangements.

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How does the Bureau of Workforce Development and Training foster an inclusive work environment for Curriculum Developers/Trainers?

The Bureau of Workforce Development and Training is committed to inclusivity and diversity within its workforce. They prioritize equitable training practices and provide reasonable accommodations for staff. This ethos extends into all training programs developed to ensure a supportive and accessible environment for all learners.

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Common Interview Questions for Curriculum Developer/Trainer, Bureau of Workforce Development and Training
What methods do you use to assess the effectiveness of training programs?

In assessing training program effectiveness, I utilize both qualitative and quantitative data collection techniques, such as post-training surveys and performance metrics. Additionally, I follow the Kirkpatrick model to evaluate reaction, learning, behavior, and results, ensuring comprehensive feedback for continuous improvement.

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Can you describe your experience with curriculum design and development?

I have developed numerous training curricula tailored to diverse learning styles, incorporating adult learning principles. My experience includes collaborating with subject matter experts to analyze training needs and employing various instructional strategies such as interactive e-learning and in-person workshops.

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How do you ensure that your training programs are inclusive and equitable?

Ensuring inclusivity involves actively seeking input from diverse stakeholders during the design process. I integrate various learning modalities and adapt content to meet different needs, fostering an atmosphere where every participant feels valued and engaged.

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What role does technology play in your training programs?

Technology plays a pivotal role in my training programs by enabling interactive experiences, facilitating remote learning, and allowing for efficient data tracking and analysis. I create engaging e-learning modules and utilize various platforms to reach broader audiences effectively.

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How do you approach working with subject matter experts?

I approach collaboration with subject matter experts by establishing open communication, understanding their expertise, and translating their knowledge into effective training content. Building strong relationships is key to enhancing the relevance and quality of the training provided.

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What strategies do you use for creating engaging e-learning content?

To create engaging e-learning content, I focus on interactive elements such as quizzes, scenarios, and multimedia resources. I balance informative content with engaging design to capture attention while ensuring learning objectives are met.

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How do you handle feedback from training evaluations?

Handling feedback from training evaluations involves analyzing the data, identifying trends, and making necessary adjustments to the content. I prioritize learner feedback to improve engagement and effectiveness continually.

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What steps do you take to keep your training content up to date?

To keep training content up to date, I regularly review literature in the public health field, seek testimonials from previous sessions, and consult with industry experts. This proactive approach helps ensure relevance and alignment with contemporary practices.

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Can you provide an example of a successful training initiative you led?

Certainly! In a previous role, I led a training initiative focused on improving customer service in health care settings. The project included e-learning modules and in-person workshops, leading to enhanced satisfaction scores and more effective staff interactions with clients.

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How do you adapt training for different audience skill levels?

I adapt training for different audience skill levels by conducting thorough needs assessments to understand the learners' knowledge base and preferences. I offer varied content depth, different delivery modes, and additional resources to ensure all participants can grasp the material effectively.

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