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Director of Jail Management - job 1 of 2

Job Description

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed at moving the city towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

The New York City Department of Correction Information Technology Unit is seeking a candidate to serve as a Director of Jail Management System. This candidate is responsible for leading the end-to-end delivery of DOC's Jail Management System Application rewrite.

Key Responsibilities:

- Collaborate with the System Integrator and key DOC stakeholders to understand end
to end business needs of the current JMS ecosystem and oversee this project from
the start to finish.
- Must have strong technical knowledge of Microsoft Power Apps and Dataverse.
- Own end to end system design, ensuring high availability, Fault tolerance and scalability
- Ensure this solution adheres to DOC's security, compliance, and governance standards.
- Collaborate with business and IT leaders to drive JMS digital transformation, enhance
technical capabilities, and promote the adoption of this new system
- Lead and mentor cross functional engineering teams, including developers, Architects,
SREs and QAs.

Preferred Skills:

- Knowledge of Microsoft Power Apps and Dataverse, with expertise in system design
for high availability, fault tolerance, and scalability.
- Ability to ensure solutions adhere to security, compliance, and governance standards
while driving digital transformation and enhancing technical capabilities.
- Leadership in mentoring cross-functional teams (developers, architects, SREs,
QAs) and managing projects from start to finish.
- Excellent communication and interpersonal skills to engage diverse audiences.
- Demonstrated ability to build partnerships and drive cross-functional collaboration.
- Experience managing budgets, resources, and a multidisciplinary team.
- Expert in design thinking and agile methodologies.
- A track record of successful technology ideation and implementation projects.

IT PROJECT SPECIALIST - 95710

Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$110000 / YEARLY (est.)
min
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$90000K
$130000K

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What You Should Know About Director of Jail Management, City of New York

Are you ready to take the lead in transforming the New York City Department of Correction's Jail Management System? As the Director of Jail Management at DOC, located in the vibrant borough of Queens, NY, you'll play a pivotal role in reshaping the future of our criminal justice system. You'll spearhead the end-to-end delivery of the Jail Management System Application rewrite, collaborating with both our System Integrator and key stakeholders to thoroughly understand and address the business needs of our current JMS ecosystem. Possessing strong technical skills in Microsoft Power Apps and Dataverse will be essential as you take ownership of system design—ensuring it's not only highly available but also fault-tolerant and scalable. Your leadership will empower cross-functional teams comprised of talented developers, architects, SREs, and quality assurance professionals. Maintaining compliance with DOC's security, governance, and regulatory standards will be paramount as you drive digital transformation, enhancing our technical capabilities. If you have a passion for reform, the ability to build strong partnerships, and a knack for mentoring diverse teams, this could be the perfect opportunity for you to make a lasting impact while ensuring public safety and offering individuals in custody the resources they need for successful reintegration into their communities.

Frequently Asked Questions (FAQs) for Director of Jail Management Role at City of New York
What are the main responsibilities of the Director of Jail Management at the New York City Department of Correction?

The Director of Jail Management at the New York City Department of Correction is responsible for leading the rewrite of the Jail Management System Application, which includes collaborating with stakeholders to understand business needs, overseeing project management from start to finish, and ensuring system design adheres to high availability, fault tolerance, and scalability.

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What qualifications are necessary for the Director of Jail Management position at DOC?

To qualify for the Director of Jail Management role at DOC, candidates should have a baccalaureate degree in relevant fields such as computer science or engineering, along with four years of related full-time experience. Alternatively, an associate degree with six years of experience or eight years of relevant experience with a general bachelor’s degree is acceptable.

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What technical skills are required for the Director of Jail Management at the NYC DOC?

Candidates for the Director of Jail Management at the NYC Department of Correction need to be proficient in Microsoft Power Apps and Dataverse. They should also have expertise in system design focusing on high availability and fault tolerance, alongside a strong understanding of security, compliance, and governance standards.

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How does the Director of Jail Management contribute to DOC's digital transformation initiatives?

As Director of Jail Management at DOC, the role directly contributes to digital transformation by driving the technical capabilities of the Jail Management System, mentoring cross-functional teams, and promoting the adoption of new technologies that enhance the correctional environment.

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What leadership skills are important for the Director of Jail Management position at the NYC DOC?

Essential leadership skills for the Director of Jail Management at the NYC DOC include the ability to mentor and guide cross-functional engineering teams, manage projects effectively, build strong partnerships across departments, and communicate effectively with a diverse array of audiences.

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Common Interview Questions for Director of Jail Management
Can you describe your experience with Microsoft Power Apps in relation to jail management systems?

When answering this question, provide specific examples of projects where you utilized Microsoft Power Apps. Highlight your understanding of how Power Apps can improve workflows within a jail management context and discuss any challenges you faced and how you overcame them.

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How do you ensure a system is both fault-tolerant and scalable?

For this question, explain the principles of fault tolerance and scalability in system design. Discuss specific strategies you've implemented in previous roles, such as redundancy or load balancing, and give examples of how those strategies improved system reliability.

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What methods do you use to collaborate with stakeholders during the development of a new system?

Describe your approach to stakeholder engagement, such as conducting needs assessments, regular check-ins, or feedback loops. It's important to communicate your ability to listen actively and adjust project directions based on stakeholder input.

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Can you provide an example of successful digital transformation you led?

Share a specific example where you drove digital transformation in a previous role. Outline the project's objectives, the strategies you implemented, and the measurable outcomes that resulted from your leadership.

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Describe your experience leading cross-functional teams in tech projects.

Highlight your leadership style and ability to manage diverse teams. Discuss how you encouraged collaboration among developers, architects, and QA engineers and share successes from those experiences.

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How do you ensure compliance with governance standards in system design?

Explain your process for integrating security and compliance measures from the beginning of a project. Discuss any tools or practices you employ to ensure ongoing adherence to relevant standards throughout the project lifecycle.

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What strategies would you implement to mentor junior staff in your team?

Discuss mentoring approaches such as one-on-one coaching, providing opportunities for shadowing, and creating a safe space for learning. Share any specific programs or initiatives you’ve developed to support junior staff.

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How do you manage project budgets effectively?

Emphasize your experience in budget management by detailing your methods for tracking expenses, forecasting costs, and communicating financial needs to stakeholders. Provide examples of budget challenges you’ve overcome.

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What is your approach to ensuring high user adoption of new technology systems?

Talk about your experience with user training, creating documentation, and gathering feedback to continuously improve systems. Share examples where you successfully increased user adoption rates in past projects.

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How do you stay current with trends in technology relevant to jail management?

Outline your strategies for professional development, such as attending conferences, joining online forums, or participating in relevant training. Mention any specific resources that have helped you stay informed about technology trends.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 7, 2025

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