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Surveillance Case Investigator, Bureau of Immunization

Job Description

The mission of the Bureau of Immunization (BOI) is to prevent the occurrence and transmission of diseases through immunization. The Bureau promotes the immunization of children and adults against numerous vaccine preventable diseases (VPDs). The VPD Surveillance Unit monitors and investigates reported suspect cases of VPDs including measles, mumps, rubella, diphtheria, tetanus, pertussis, polio, varicella, and invasive pneumococcal disease in children aged less than 5 years. The Unit is responsible for assuring the identification and investigation of cases and contacts, institution of control measures, and outbreak response. The international nature of New York City, and the ongoing risk of importations, creates challenges with identifying and controlling the spread of VPDs.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Conduct case investigations (surveillance and outbreak activities) of reported cases of vaccine preventable diseases.
- Perform medical chart reviews using electronic databases and at medical facilities as necessary.
- Conduct field investigations of reported cases of vaccine preventable diseases as necessary.
- Locate and refer cases and their contacts to an appropriate diagnostic facility for examination, prophylaxis, and treatment.
- Ensure timely and appropriate collection of specimens and testing.
- Enter and manage data in surveillance database (Maven) and provide Maven training and support to fellow Public Health Advisors.
- Perform medical chart reviews using electronic databases and at medical facilities as necessary.
- Conduct field investigations of reported cases of vaccine preventable diseases as necessary.
- Locate and refer cases and their contacts to an appropriate diagnostic facility for examination, prophylaxis, and treatment.
- Conduct investigations of reported adverse vaccine reactions.
- Assist, guide, and train Public Health Advisors, Level I in their investigations of reported cases of vaccine preventable diseases.
- In the absence of the Supervising Public Health Advisor (SPHA), assume the responsibilities of the SPHA, including training, supervision, evaluation, and training of PHAs.
- Perform other duties assigned in support of or related to achieving goals of the Immunization Program.

PREFERRED SKILLS:
- Working knowledge of Microsoft Office including Word and Excel.
- Strong organizational and time management skills. - Ability to work independently as well as part of a team.
- Good writing and verbal communication skills.
- Ability to multi-task while performing tasks accurately and efficiently.
- Experience with entering data into databases from questionnaires or other forms.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

Qualifications

1. A baccalaureate degree from an accredited college, including or supplemented by twelve semester credits in health education, or in health, social or biological sciences; or
2. A baccalaureate degree from an accredited college, and six months of full-time satisfactory experience in a health promotion or disease intervention/prevention program, performing one or more of the following: interviewing, conducting field investigations, assessing health risks, making referrals, or collecting and analyzing epidemiological data; or
3. A four-year high school diploma or its educational equivalent, and four years of full-time satisfactory experience as described in "2" above; or
4. Education and/or experience equivalent to "1", "2" or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full-time experience. However, all candidates must have a four-year high school diploma or its educational equivalent, and either twelve semester credits as described in "1" above or six months of experience as described in "2" above.
Additional Requirements
A. To be assigned to Assignment Level II, candidates must have, in addition to meeting the minimum qualification requirements listed above, at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience as described in Qualification Requirement "2" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

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$75000K

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What You Should Know About Surveillance Case Investigator, Bureau of Immunization, City of New York

Are you passionate about public health and making a tangible impact in the community? The Bureau of Immunization is looking for a Surveillance Case Investigator to join our team in Long Island City, NY. Your main mission will be to help prevent and control the spread of vaccine-preventable diseases (VPDs) by conducting thorough case investigations and fieldwork. You'll utilize your skills to monitor and investigate reported cases of diseases like measles, mumps, and rubella, ensuring timely responses that protect the health of all New Yorkers. With responsibilities ranging from performing medical chart reviews to collaborating with healthcare professionals, every day will bring new challenges and opportunities for you to shine. You'll also play a vital role in gathering and managing data in our surveillance database, Maven, while assisting and training fellow Public Health Advisors. If you're organized, have strong communication abilities, and are excited about contributing to public health initiatives, this is the perfect role for you. Not to mention, working with us comes with incredible benefits, including health insurance and a robust pension plan. Come be a part of a historic department that has been dedicated to improving city health since 1805!

Frequently Asked Questions (FAQs) for Surveillance Case Investigator, Bureau of Immunization Role at City of New York
What are the main responsibilities of the Surveillance Case Investigator at the Bureau of Immunization?

As a Surveillance Case Investigator at the Bureau of Immunization, your primary responsibilities include conducting case investigations of reported vaccine-preventable diseases, performing medical chart reviews, and engaging in field investigations when necessary. You will also manage data using the Maven surveillance database and assist in the training and support of fellow Public Health Advisors.

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What qualifications are needed for the Surveillance Case Investigator position at the Bureau of Immunization?

Candidates for the Surveillance Case Investigator position at the Bureau of Immunization should possess a baccalaureate degree from an accredited college, preferably with coursework in health education or biological sciences. Alternatively, relevant work experience in health promotion or disease prevention can substitute for educational requirements. At least six months of direct experience in the field is also essential.

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What skills are essential for a successful Surveillance Case Investigator at the Bureau of Immunization?

To succeed as a Surveillance Case Investigator at the Bureau of Immunization, you should have strong organizational and time management skills, proficiency in using software such as Microsoft Office, and experience with data entry. Effective communication skills, both written and verbal, are crucial, along with the ability to work both independently and collaboratively in a team environment.

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What is the work environment like for the Surveillance Case Investigator at the Bureau of Immunization?

The work environment for a Surveillance Case Investigator at the Bureau of Immunization is dynamic and diverse, reflecting the vibrant culture of New York City. You’ll interact with various public health professionals, healthcare providers, and the community. Opportunities for fieldwork may arise, and the position allows for flexibility, including the possibility of remote work days.

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What kind of benefits does the Bureau of Immunization offer to its Surveillance Case Investigators?

The Bureau of Immunization offers a comprehensive benefits package to its Surveillance Case Investigators, including premium-free health insurance, a defined benefit pension plan, and access to loan forgiveness programs. Additionally, there are options for work-from-home days and various wellness programs to ensure a healthy work-life balance.

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Common Interview Questions for Surveillance Case Investigator, Bureau of Immunization
What experience do you have in field investigations related to vaccine-preventable diseases?

When answering this question, detail any relevant fieldwork you've conducted regarding disease tracking or public health initiatives. Provide specific examples of investigations you've been involved in and emphasize your role in those projects.

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How do you manage your time when handling multiple investigations?

Demonstrate your organizational skills by explaining your approach to prioritizing tasks, setting deadlines, and using tools to keep track of your responsibilities. Share any techniques that work well for you to ensure all cases are managed efficiently.

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Describe a successful collaboration with healthcare professionals you've participated in.

Highlight your teamwork abilities by discussing a specific instance where you collaborated with medical professionals. Explain your role, the outcome of the collaboration, and the impact it had on a case or health initiative.

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What types of databases or software are you familiar with for tracking case investigations?

Mention any experience you have with databases, particularly Maven or similar epidemiological software. Highlight your ability to learn new technologies quickly and your attention to detail when entering data.

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Why do you want to work for the Bureau of Immunization?

Express your passion for public health and the mission of the Bureau of Immunization. Discuss how your values align with the organization's goals and the importance of making a positive impact on the health of the community.

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What strategies would you use to ensure timely responses to reported cases?

Talk about how you would prioritize case investigations based on severity and urgency. Sharing a specific plan or checklist can show your proactive approach to managing cases efficiently.

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How would you handle a situation where a case investigation reveals complex challenges?

Use the STAR method (Situation, Task, Action, Result) to describe a past experience where you faced similar challenges. Explain your thought processes and emphasize how you overcame the obstacles effectively.

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What is your understanding of vaccine-preventable diseases?

Show your knowledge of common vaccine-preventable diseases and their implications for public health. Discuss the importance of vaccination programs and how timely interventions can prevent outbreaks.

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Can you describe your experience with training others in public health practices?

Detail any previous experience you've had in training or mentoring roles. Discuss how you approach teaching, assessing others' understanding, and fostering an encouraging learning environment.

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How do you stay current with changes in public health policy and practices?

Share your strategies for continuous learning in the field of public health. Mention conferences, webinars, or professional organizations you engage with to stay informed about new guidelines, technologies, or research findings.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
December 24, 2024

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