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Part time Manager Claire's Marketplace Mall

Claire's - A Career that's always in style

Part-Time Manager/3rd Key Holder Opportunity

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

About Claire's

  • A leading high street fashion retailer with +3000 stores globally
  • We specialize in fashionable jewelry, accessories and cosmetics products
  • Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
  • We are a fun place to work! We encourage all store members to wear our product
  • We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

Qualifications - External

About You

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all under represented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Compensation Range: $16.50 - $18.00

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Average salary estimate

$35880 / YEARLY (est.)
min
max
$34320K
$37440K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Part time Manager Claire's Marketplace Mall, Claire's

Are you ready to step into an exciting role as a Part-Time Manager at Claire's Marketplace Mall in Champaign, Illinois? As a vital member of our team, you'll play the role of a 3rd Key Holder, supporting the Store Manager and Assistant Store Manager in achieving our retail store targets. You'll drive sales while delivering friendly, efficient customer service, ensuring that every shopping experience is enjoyable and memorable. Your responsibilities will include opening and closing the store, managing customer inquiries, and maintaining visual merchandising to keep our store looking fabulous. Plus, you’ll get to demonstrate our trendy products and assist with in-store piercings—don’t worry; we provide thorough training! At Claire's, we celebrate diversity and creativity, encouraging our team to wear our products with pride. With over 3000 stores globally, we cater to a vast range of customers, from children to young women, celebrating all moods, attitudes, and styles. If you're motivated and eager to learn, Claire's will support your personal and professional development. Join us for a fun working environment where you can express yourself and grow with a company committed to your success.

Frequently Asked Questions (FAQs) for Part time Manager Claire's Marketplace Mall Role at Claire's
What are the main responsibilities of a Part-Time Manager at Claire's Marketplace Mall?

As a Part-Time Manager at Claire's Marketplace Mall, your primary responsibilities include supporting the Store Manager with achieving retail targets, driving sales through exceptional customer service, managing store operations in the absence of other management, and ensuring the store maintains an inviting appearance. You'll also assist with inventory management, visual merchandising, customer inquiries, and conduct ear piercings after receiving the necessary training.

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What qualifications do I need to apply for the Part-Time Manager position at Claire's?

To qualify for the Part-Time Manager role at Claire's, you need at least a high school education and a minimum of one year of retail experience. Strong communication skills, basic computer abilities, and a solid understanding of customer service are essential. Additionally, potential candidates must be capable of standing for extended periods and handling up to 75 lbs occasionally.

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What does Claire's value in its Part-Time Managers?

Claire's values individuals who are committed, ambitious, and eager to learn. As a Part-Time Manager, you should possess excellent communication skills, a strong sense of customer service, and the ability to manage store operations effectively. If you're passionate about fashion and enjoy helping others, this position is a perfect fit!

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Does Claire's offer training for aspiring Part-Time Managers?

Absolutely! Claire's is committed to your development. As a Part-Time Manager, you will receive comprehensive training to help you master your responsibilities, including product knowledge, customer service best practices, and ear-piercing procedures. We invest in our team to help you grow within the company.

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What benefits can I expect as a Part-Time Manager at Claire's?

As a Part-Time Manager at Claire's, you can anticipate benefits such as a 401(k) match, paid leave, and flexible scheduling. Although some benefits are specific to full-time employees, part-time staff still enjoy perks like vacation and sick time, granting you work-life balance while contributing positively to our team.

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Common Interview Questions for Part time Manager Claire's Marketplace Mall
How would you handle a difficult customer as a Part-Time Manager at Claire's?

In such situations, it's important to remain calm and empathetic. I would listen actively to the customer's concerns, acknowledge their feelings, and strive to resolve the issue effectively. By showing that I care about their shopping experience, I can usually turn their frustration into satisfaction.

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Can you give an example of how you drive sales in a retail environment?

Absolutely! In my previous role, I focused on creating engaging product displays and promoted special offers to encourage purchases. Additionally, I actively engaged with customers by asking questions to understand their needs, leading to increased sales opportunities.

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What is your strategy for training new team members at Claire's?

When training new team members, I believe in a hands-on approach, combined with clear explanations and demonstrations. I would ensure they understand our products, customer service expectations, and operational procedures, fostering an inclusive atmosphere where they feel comfortable asking questions.

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How do you prioritize tasks when managing store operations?

Prioritizing tasks begins with assessing immediate needs, such as customer service and store presentation. I would create a checklist to manage my daily responsibilities, ensuring essential tasks are handled first while being flexible to address any unexpected issues that may arise.

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What experience do you have with visual merchandising?

I have a strong eye for detail and have previously set up visually appealing displays that attract customer attention. I understand how to follow brand guidelines while creating exciting product arrangements that not only enhance the shopping experience but also boost sales.

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How would you handle employee conflicts in the team?

Conflict resolution is about open communication. I’d encourage a private conversation between the involved parties to express their views. Achieving a mutual understanding can often lead to resolution, and I would mediate if necessary to ensure a productive team atmosphere.

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What does customer service mean to you in the context of being a Part-Time Manager?

Customer service is about creating positive experiences. For me, it involves actively listening to customers, addressing their needs promptly, and ensuring they leave our store happy. Personalizing interactions can turn one-time shoppers into loyal customers.

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Why do you want to work as a Part-Time Manager for Claire's?

I admire Claire's commitment to diversity and its fun, innovative product offerings. Working as a Part-Time Manager would allow me to combine my passion for fashion with my retail experience while contributing to a positive team environment where personal growth is encouraged.

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How do you stay motivated in a fast-paced retail environment?

Staying motivated comes from setting personal goals and celebrating small victories. I thrive in challenging, busy environments, and I find that maintaining an upbeat attitude while actively engaging with customers fuels my energy throughout the day.

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What are your long-term career goals in retail management?

My long-term goal is to grow within a company like Claire's, taking on more responsibilities and eventually moving into a Store Manager role. I’m committed to continuous learning and improvement, and I aim to leverage my experience to contribute to the success of the team.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 2, 2025

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