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Front End Team Leader - job 1 of 2

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Job Summary

Our Front End Team Leaders oversee all Front End, Cash Office, and Service Desk Operations. They are responsible for directing, ordering materials and supplies, and implementing initiatives to simulate growth of the business while meeting customer requirements and maximizing profits. Leaders are accountable for the operating performance of both departments at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback — identify opportunities for development and coach for success.

Job Description

Experience Required: Retail work experience or Store Leader recommendation
Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer, in-store champion, or other similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record
Education Desired: High school diploma or equivalent
Certification or Licensing Required: Food Safety
Lifting Requirement: Up to 50 pounds
Age Requirement: At least 18 years of age

Job Responsibilities

Your principal, main, major or most important duty includes one or some combination of the following tasks:
1. interview, select and train Team Members;
2. direct the work of Team Members;
3. appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;
4. handle Team Member issues including, but not limited to complaints;
5. discipline Team Members;
6. plan the work;
7. distribute or assign the work among Team Members;
8. provide for the safety and security of Team Members or the store;
9. manage the budget for your department or location;
10. manage inventory for your department or location; or
11. monitor or implement compliance measures
Oversee the entire operation of the Front End. Responsible for service levels at the registers, SCO's and service desk. Also, maintaining conditions in the parking lot, lobby and front end of the store.
Direct the customer flow to ensure service requirements are met.
Manage inventories of front end racks: gum, candy, GM panels, coolers, newspapers, magazines, cigarettes, and supplies to meet customers' needs and maximize profits.
Audit cash controls according to established procedures to identify and prevent cash losses.
Maintain accurate department records to ensure documentation of activities is available.
Makes sure all government regulations are followed: alcohol, tobacco, WIC etc.

Giant Eagle Glassdoor Company Review

3.5

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CEO of Giant Eagle

Bill Artman

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Average salary estimate

$50000 / YEARLY (est.)

min

max

$40000K

$60000K

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What You Should Know About Front End Team Leader, Giant Eagle

Are you ready to take the lead? As a Front End Team Leader at 4051 - Howland - Supermarket, you will oversee all Front End, Cash Office, and Service Desk operations. This is a dynamic role where you will be responsible for directing and ordering materials, implementing business growth initiatives, and ensuring that customer satisfaction remains a top priority. Your leadership will set the stage for a professional atmosphere, where inclusivity and respect are key values. You'll coach Team Members regularly, providing timely feedback and identifying growth opportunities. Retail experience is a must, and if you've held a supervisory or leadership role before, that's even better! You'll manage everything from scheduling and training to ensuring safety measures and handling any Team Member concerns. This is about creating a welcoming environment while maintaining operational excellence in our front end departments. You will ensure that all standards are met and that your team delivers outstanding service. Whether you're managing inventory or overseeing cash controls, you'll play a pivotal role in the day-to-day operations. If you have a high school diploma or equivalent and are at least 18 years old, we’d love to see what you can bring to our team. Join us in making shopping a breeze for our customers!

Frequently Asked Questions (FAQs) for Front End Team Leader Role at Giant Eagle

What are the main responsibilities of a Front End Team Leader at 4051 - Howland - Supermarket?

As a Front End Team Leader at 4051 - Howland - Supermarket, your main responsibilities will include overseeing all operations at the Front End, Cash Office, and Service Desk, directing the work of Team Members, managing inventories, ensuring customer flow, and adhering to all safety regulations. You will lead and coach Team Members, handle disciplinary actions, and audit cash controls to prevent losses. Essentially, you’ll be the driving force behind maintaining exceptional service levels and operational efficiency.