Direct Sales Support Executive (12 Months FTC)

A Direct Sales Support Executive at Clear Channel UK primarily aids the Direct Sales teams and clients in both the pre-and post-sales processes. Responsibilities include assisting in campaign planning using internal tools, providing insights for compelling client recommendations, coordinating customer artwork, managing bookings, and maintaining clear communication with the sales team regarding campaign progress.

Candidates for the Direct Sales Support Executive position at Clear Channel UK should be proficient in Microsoft Office tools like Word, Excel, and PowerPoint. Excellent time management skills, strong communication abilities, high levels of data accuracy, and a resilient, adaptable nature are also essential for success in this role.

At Clear Channel UK, we believe in nurturing talent and fostering an inclusive environment. As a Direct Sales Support Executive, you're not just filling a role; you are supported with a hybrid working setup, generous paid holidays, a comprehensive healthcare cash plan, and a pension scheme contribution of up to 8% to ensure you feel valued and comfortable.

Working at Clear Channel UK as a Direct Sales Support Executive means being part of a vibrant team dedicated to innovation in media. You'll work in a flexible environment that promotes work-life balance and encourages collaboration. Plus, with regular volunteer days and opportunities to give back, you’ll find fulfillment beyond just your daily tasks.

Clear Channel UK values professional development and offers numerous paths for growth. As a Direct Sales Support Executive, you'll have the chance to work closely with Direct Sales and Operations leadership, continuously improving processes, which could lead to advancement within the company as you gain experience and build your skills.

When answering this question, highlight your knowledge of the pre and post-sales processes. Discuss how critical it is to support sales teams and clients, ensuring all procedures are followed while providing valuable insights and maintaining proactive communication.

A great response would show your ability to organize your workload effectively. Mention tools such as to-do lists or task management apps, and explain how you assess urgency and importance to ensure timely responses and high-quality service.

Utilize this question to demonstrate your empathy and problem-solving skills. Discuss your approach to listening to the client's concerns, understanding their perspective, and working collaboratively to find a satisfactory resolution.

Share the breadth of your experience, especially with Excel for data analysis, PowerPoint for presentations, and Word for documentation. Provide specific examples of how you’ve utilized these tools in previous roles to support effective communication and project management.

Discuss the methods you use for double-checking your work, such as cross-referencing information, utilizing checklists, and taking the time to review details before finalizing any reports or communications to avoid errors.

Focus on a specific example where you identified inefficiencies and collaborated with your team to implement a solution. This shows your proactive attitude and ability to work as part of a team while enhancing overall efficiency.

Mention the importance of open lines of communication and provide examples of tools or methods you use, like regular check-in meetings, team chat applications, or feedback sessions to foster collaboration and clarity among team members.

Discuss stress-relief tactics, such as prioritizing tasks, taking breaks for mindfulness or breathing exercises, and maintaining a positive attitude. Emphasize your ability to focus on delivering quality work, even under pressure.

Demonstrating your awareness of Clear Channel UK's role as a leader in out-of-home media and its commitment to creativity and innovation will impress the interviewer. Show that you have researched the company and can articulate why you're excited to be a part of their vision.

This is your chance to express your enthusiasm for advertising and your desire to be part of an innovative team. Share your passion for media and how this role aligns with your professional goals and values within the industry.