Senior Infrastructure Engineer, Cloud Platform

As a Senior Infrastructure Engineer in ClickUp's Cloud Platform team, your responsibilities include designing and building a robust cloud compute platform, managing large-scale distributed systems, and ensuring the high availability and performance of our cloud infrastructure. You’ll collaborate with SRE and security teams to implement necessary guardrails and best practices for the infrastructure.

To be a strong candidate for the Senior Infrastructure Engineer position at ClickUp, you should have at least 5 years of experience working with large-scale distributed systems in the cloud space. Familiarity with AWS EC2, GCP GCE, Azure VM, and experience with Docker and Kubernetes are also crucial for this role. Good problem-solving skills and effective communication abilities are essential.

Yes, the Senior Infrastructure Engineer position at ClickUp is a remote role. We believe in providing flexibility, allowing you to contribute from anywhere while being part of a supportive and ambitious team dedicated to redefining productivity.

In the Senior Infrastructure Engineer role at ClickUp, you'll engage in projects focused on building and enhancing our cloud compute platform. This often involves developing essential cloud building blocks and tools to facilitate safe and efficient deployment of services across our application, ensuring optimal performance for millions of users.

ClickUp boasts a values-driven culture that prioritizes hard work, growth, and diversity. We embrace candidates based on their ambition and skills, irrespective of their background. You'll find a collaborative environment where your ideas are valued, enabling you to produce the most exciting work of your career.

In managing distributed cloud infrastructure, I start by ensuring that monitoring and logging are in place. This allows for real-time visibility into the system's performance. I then implement redundancy and failover strategies to enhance reliability. Regular performance evaluations and capacity planning are crucial to predict future needs and optimize resource utilization.

My experience with containerization includes deploying applications using Docker and managing clusters with Kubernetes. I find Docker useful for creating a consistent development environment, while Kubernetes excels at managing scaling and load balancing across distributed systems. I've also written Helm charts to simplify deployments and configurations.

Ensuring cloud security involves a multi-layered approach. I advocate for implementing Identity and Access Management (IAM) policies to limit access based on roles. Regular audits, continuous monitoring, and using encryption for data at rest and in transit ensure that sensitive information remains protected. Additionally, collaborating closely with security teams to integrate best practices is essential.

One significant challenge I faced involved sudden spikes in application traffic that risked our infrastructure stability. I implemented automated scaling policies to dynamically adjust resources in response to load. This not only resolved the immediate issue but also optimized our resource usage, leading to cost savings.

To ensure high availability, I design systems with redundancy in mind, using multiple Availability Zones when possible. Load balancing helps to distribute traffic evenly. I also set up health checks and automated recovery procedures that can swiftly address and resolve incidents affecting service availability.

I rely on tools like Prometheus for time-series data monitoring and Grafana for visualization. Cloud-specific tools, such as AWS CloudWatch, are invaluable for tracking resource usage and performance metrics. Implementing alerts for key performance indicators is also crucial for proactive issue resolution.

My process for deploying updates begins with thorough testing in a staging environment. I then employ a blue-green deployment strategy to minimize downtime. Monitoring the system post-deployment for any issues allows for quick rollback if necessary, ensuring a seamless update process without disrupting users.

I stay updated through various channels such as participating in online forums, attending cloud-related webinars, and reading tech blogs. Additionally, I’m actively engaged in professional networks where industry peers share insights and innovations.

When troubleshooting performance issues, I start by collecting metrics and logs to identify any anomalies. I then isolate the problematic component, whether it's the database, application code, or network issues. Leveraging tools for real-time monitoring helps in pinpointing bottlenecks quickly.

I’m excited about the opportunity to join ClickUp because of its innovative approach to productivity solutions. The chance to work with a talented team to enhance infrastructure that directly impacts millions of users aligns perfectly with my professional goals and values of creating meaningful and efficient work environments.