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Quality Assurance (QA) Generalist

Who we are

Co:Create is the trusted global home for tattoo artists and their clients, built to simplify and elevate every step of the tattoo journey. We connect clients with handpicked, world-class tattoo artists, making it easy to discover, book, and bring exceptional tattoos to life.

For clients, Co:Create removes the stress of unanswered messages and confusing processes by providing a seamless booking experience with trusted artists. For artists, we offer a curated platform to showcase their art, streamline their bookings, and connect with clients—all without fees or unnecessary hassle.

Backed by a $25M seed round led by a16z crypto and guided by renowned tattoo artists and industry leaders, Co:Create is redefining how the tattoo world connects. We’re on a mission to bring great tattoos to life and create the global home for this vibrant community.

You can learn more about our team and hiring process at https://team.cocreate.ink.

What You'll Do

We plan on updating this posting in Q2, when we kick the job search off in earnest. But basically, this role will be responsible for all of the QA needs for our product.

Benefits & perks

  • Fully remote team (US time-zone based employees only at this time)

  • Team offsites twice a year

  • Health insurance

  • 401k Retirement plan

  • Unlimited vacation & paid time off

  • Two company-wide shut downs a year to give everyone the week off in both the summer and winter.

  • $200/month in “get what you need” funds.

  • Hate Monday meetings? So do we!  We have a strong “no meetings” policy on Mondays.

How We Work

We care personally, and challenge directly: We cultivate a BS-free culture where honesty is coupled with empathy. Our team communicates with kindness and directness, ensuring clarity and mutual respect in every interaction.

We are humble and hungry: We embrace a mindset of continuous learning and scrappy innovation. Always open to new ideas and feedback, we’re hungry for progress, relentlessly pursuing our goals with determination and resourcefulness.

We take ownership & accountability: We champion proactive ownership and outcome-based accountability. Moving beyond just participation, we focus on impactful results, taking the initiative to identify and address opportunities and challenges head-on.

We are optimistic, but realistic: We know we can be successful, but have a healthy respect for challenges we have to overcome.

We work with speed and intention: When faced with a tradeoff of fast or complete, we move fast.  Though we always strive for both.  Our actions are quick but not hasty, always connected to our objectives and responsive to the ever-evolving needs of our artists and community.

What We Prioritize

Artists' Needs Above All: At our core, we prioritize the welfare and prosperity of artists. We're dedicated to innovating solutions that amplify artists' earnings and recognition, always placing their needs at the forefront of our endeavors.

Community Collaboration: We believe in the power of community. By fostering a collaborative environment, we ensure that artists, collectors, and community members have a voice in shaping our platform, aligning everyone’s incentives for mutual success.

Technology coupled with a respect for tradition: Honoring the rich traditions of tattoo art, we blend respect for history with a passion for innovation and emergent technology. Our approach involves understanding the past to skillfully craft the future, using technology to enhance and preserve the essence of this ancient art form.

About Co:Create

We are a woman-led company and believe in fostering a diverse and inclusive workplace. Candidates of all protected classes are encouraged to apply and we offer equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.

What You Should Know About Quality Assurance (QA) Generalist, Co:Create

Join the Co:Create team as a Quality Assurance (QA) Generalist and play a crucial role in shaping the future of the tattoo industry! Based in Nashville but operating fully remotely, you’ll be at the heart of our mission to connect clients with world-class tattoo artists and streamline the entire tattoo journey. As a QA Generalist, you will be responsible for ensuring that our platform delivers a seamless and delightful experience for both tattoo artists and clients alike. You’ll have the unique opportunity to engage with cutting-edge technology while maintaining the traditions of an age-old art form. Your insights and thorough testing processes will help identify areas for improvement, tackling challenges head-on and propelling our goals forward. Beyond just a job, you will become part of a dedicated team that values empathy, ownership, and innovation. Co:Create offers excellent benefits like unlimited PTO, health insurance, and company-wide shut downs to recharge. We pride ourselves on a no-meeting policy on Mondays, allowing you to start your week focused and productive. If you’re passionate about quality assurance, community building, and the vibrant world of tattoo artistry, this is the role for you. Together, let’s take tattoo art to new heights and place artists at the forefront of their craft!

Frequently Asked Questions (FAQs) for Quality Assurance (QA) Generalist Role at Co:Create
What are the responsibilities of a Quality Assurance (QA) Generalist at Co:Create?

As a Quality Assurance (QA) Generalist at Co:Create, your main responsibilities will include developing and executing test plans, identifying and documenting defects, and ensuring that our platform meets the highest quality standards. You’ll collaborate closely with product teams to understand features and test them thoroughly. This role is key to ensuring a smooth booking experience for our clients and operational efficiency for artists.

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What qualifications do I need to apply for the Quality Assurance (QA) Generalist position at Co:Create?

To apply for the Quality Assurance (QA) Generalist position at Co:Create, candidates typically need a background in software testing, a keen eye for detail, and proficiency in various testing tools and methodologies. A degree in a related field such as computer science or engineering may also be beneficial, along with experience in manual and automated testing practices.

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Why is the Quality Assurance (QA) Generalist role at Co:Create important?

The Quality Assurance (QA) Generalist role at Co:Create is vital in ensuring that both our tattoo artists and clients have an exceptional experience on our platform. By thoroughly testing features and functionalities, you play an essential role in maintaining the integrity of our product and our commitment to artist welfare and client satisfaction.

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What is the culture like at Co:Create for a Quality Assurance (QA) Generalist?

At Co:Create, the culture is built on open communication, empathy, and a strong drive for continuous improvement. As a Quality Assurance (QA) Generalist, you’ll find a supportive environment where your contributions are valued and innovation is encouraged, working together with a team that genuinely cares about its artists and community.

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What benefits does Co:Create offer to a Quality Assurance (QA) Generalist?

Co:Create offers numerous benefits to its Quality Assurance (QA) Generalist including unlimited vacation time, health insurance, and a unique 'get what you need' monthly stipend. Our fully remote team allows for flexibility, and we maintain a no-meetings policy on Mondays to help you focus on your work.

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Common Interview Questions for Quality Assurance (QA) Generalist
Can you explain your experience with quality assurance processes?

In your answer, it’s effective to detail the specific QA processes you've worked with, including both manual and automated testing. Discuss any tools you've used like Selenium or JIRA, and highlight your contribution to enhancing quality in past projects.

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How do you prioritize tasks when managing multiple projects?

Discuss how you assess urgency and impact when prioritizing tasks. Mention methodologies like Agile or Kanban and how you communicate with your team to ensure progress is tracked efficiently.

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What strategies do you use for identifying defects in a product?

Explain your systematic approach to testing, including functional testing, regression testing, and exploratory testing. Highlight any particular methods or tools you find most effective for detecting issues.

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How do you handle conflicts with team members regarding quality assurance findings?

Approach this by emphasizing your communication skills and your ability to stay solution-focused. Discuss how you would present data to support your findings and work collaboratively towards a resolution.

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Describe a challenging QA problem you've encountered and how you resolved it.

Provide a specific example of a QA challenge, detailing the situation, your analysis, and the steps you took to resolve the issue. Highlight the results and any lessons learned from the experience.

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How do you stay updated on the latest trends in quality assurance?

Talk about resources you utilize, such as industry blogs, webinars, and QA communities. Mention any certifications you pursue to enhance your skills and keep your knowledge fresh.

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What role do you believe QA plays in the overall product development cycle?

Articulate your understanding of QA as an integral part of the development cycle, not just a final checkpoint. Discuss how early QA involvement contributes to smoother launches and better end-user experiences.

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Can you share an example of how you improved a QA process in your previous role?

Provide a specific instance where you identified a bottleneck or inefficiency in the QA process, and discuss the changes you implemented. Highlight the positive impact these changes had on productivity or product quality.

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What tools do you prefer for bug tracking and test case management?

Mention the tools you have experience with such as JIRA, TestRail, or Bugzilla. Discuss why you prefer specific tools and how they have streamlined your QA processes in previous positions.

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How would you approach testing a new feature for Co:Create?

Outline the steps you would take from understanding user requirements to creating test plans. Discuss methods for both functional and user acceptance testing, and your involvement with feedback loops with relevant stakeholders.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 19, 2025

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