Sr. Salesforce Technical Architect (FSC & Omnistudio)

The Sr. Salesforce Technical Architect (FSC & Omnistudio) at Cognizant is tasked with leading the design and implementation of Salesforce solutions to meet various business needs. Key responsibilities include overseeing the development and deployment of Salesforce applications, providing technical guidance to teams on best practices, ensuring data quality and governance, managing integrations with enterprise systems, and continuously monitoring system performance to optimize efficiency.

To qualify for the Sr. Salesforce Technical Architect (FSC & Omnistudio) position at Cognizant, candidates should have extensive experience in Salesforce architecture and development, along with a strong understanding of data quality and governance principles. Proficiency in Omnistudio, along with the ability to lead technical projects and communicate effectively, is essential. Additionally, a commitment to continuous learning and a customer-centric mindset are highly valued.

The hybrid work model for the Sr. Salesforce Technical Architect at Cognizant allows flexibility by enabling professionals to work both remotely and on-site as required. This model facilitates a balance between collaboration with team members and the ability to work independently on project tasks, ensuring productivity while catering to individual preferences.

The salary range for the Sr. Salesforce Technical Architect (FSC & Omnistudio) role at Cognizant falls between $180,000 and $200,000. The exact compensation will depend on the candidate’s experience and qualifications. Additionally, the position is eligible for Cognizant's discretionary annual incentive program based on performance.

Cognizant provides a comprehensive benefits package for the Sr. Salesforce Technical Architect (FSC & Omnistudio) position, which includes medical, dental, vision, and life insurance, paid holidays and time off, a 401(k) plan with contributions, long-term and short-term disability plans, paid parental leave, and an employee stock purchase plan. These benefits aim to support the overall well-being and growth of our employees.

When answering this question, you should provide specific examples from your past roles showcasing your expertise in designing Salesforce architectures. Discuss projects where you've led the team, the challenges you faced, and how you overcame them, while highlighting how those experiences make you a perfect fit for the Sr. Technical Architect role.

To effectively answer this question, highlight your approaches to data management, including establishing standards, conducting audits, and using analytical tools to maintain data integrity. Discuss your methodologies for team training and how you keep stakeholders informed on best practices relevant to data governance.

Share your specific experience with Omnistudio by mentioning the projects you've implemented it in and the benefits it brought. Discuss how you utilized its tools for designing complex data journeys or user interfaces and how you address challenges that arose during development.

Detail your systematic approach to troubleshooting, including identification, analysis, and resolution. Provide examples of past technical issues, how you communicated these to your team, and steps taken to prevent similar issues in the future, emphasizing your problem-solving skills.

Emphasize your dedication to using industry best practices for mentoring, including Agile methodologies, code reviews, and providing constructive feedback. Discuss the importance of fostering a supportive environment for growth and learning within your teams.

Discuss your strategies for continuous learning such as attending Salesforce webinars, participating in forums, and following key thought leaders in the Salesforce community. Mention any certifications or trainings you pursue to keep your knowledge current.

Explain your methodology for conducting integration. Discuss tools and techniques you've used, like APIs or middleware, and how you ensure data consistency and reporting capabilities across platforms during integrations.

Highlight the importance of clear communication in your role, focusing not only on conveying technical information to non-technical stakeholders but also ensuring the development team understands project requirements. Share examples of successful collaboration through effective communication.

Select a significant challenge in your past work, detail the specific steps you took to address it, and discuss the ultimate outcome. This helps showcase your resilience and analytical thinking in the face of obstacles.

When answering this question, align your experience, skills, and passion for Salesforce with Cognizant's mission and values. Discuss what excites you about this role and how you envision contributing to the company's success, which can resonate well with the interviewers.