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Accounts Receivable Manager

Reporting to the Director of Accounting Operations (DAO), the Accounts Receivable (A/R) Manager is a strategic leadership position responsible for managing all Colony Hardware accounts receivable processes and overseeing the function. This individual will ensure accurate transactional reporting, compliance with regulatory requirements, and the optimization and enhancement of internal processes. The A/R Manager will work cross-functionally to drive financial integrity, operational excellence, and business growth.
Key Responsibilities
Accounts Receivable
  • Lead the credit and collections team (~20 individuals) in a rapidly growing business environment by directing and developing the implementation of credit and collection standard policies and processes
  • Promote transactional efficiencies with accuracy and positivity
  • Partner with the Commercial Team to effectively manage each customer
  • Design and implement processes to improve cash flow and reduce receivables
  • Create functional strategies and objectives for the credit and finance department to ensure effective operation of the department
  • Implement and reinforce the Corporate Credit and Collection Policies
  • Handle all client relationships by consulting and acting as company liaison
  • Analyze and determine credit lines for all new accounts via credit reports and credit references for new account set-up
  • Negotiate payment terms with delinquent accounts and offer collection solutions and potential 3rd party actions
  • Reconcile account transactions, initiate credits and adjustments to customer accounts within policy limits
  • Lead weekly collection cadence with team and DAO
  • Prepare quarterly bad debt reserve for DAO and CFO approval
  • Perform personnel functions such as selection, training, and evaluation including conducting interviews, making hiring decisions, and participating in onboarding activities
  • Manage customer credit and invoice workflows
  • Build and optimize key customer relationships
Strategic Planning & Leadership
  • Partner with the DAO to develop and execute customer management strategies that support business growth.
  • Provide leadership and mentorship to receivable teams, fostering a culture of excellence and continuous improvement.
  • Support mergers, acquisitions, and other corporate transactions as needed.
  • Lead & execute strategic projects as identified.
  • Establish effective communication cadence both internally and externally.
What You’ll Need to Have for success:
Requirements
  • College Degree in Finance or Business
  • 8+ years of experience in managerial or directorial positions
  • 8+ years of experience in Credit/Collections positions
  • Experience in process improvement and ERP systems
  • Computer skills, including Outlook and Microsoft Office (Word, Excel, PowerPoint, etc.)
  • Proven ability to lead teams, manage cross-functional projects, and drive operational efficiencies
  • Excellent communication, analytical, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing business needs
 
Preferred Qualifications
  • Experience in distribution and manufacturing
  • Knowledge of lien and state compliance laws
  • Experience working with private equity or investor relations
We Can Offer You:
We value performance that exhibits a high sense of urgency, coupled with attention to detail and a strong customer service orientation! We also care about the welfare of our employees, which is why our salary and benefits are competitive. Colony’s benefits include:
  • Quarterly bonuses based upon performance
  • Medical, Dental, Vision, STD/LTD, Life Insurance
  • 401k with a company match
  • HSA/FSA
  • Competitive PTO and paid holidays
  • Company-provided PPE as required
  • Industry-leading training and development
  • Generous discounts on the best products from leading industry vendors
Life at Colony:
Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets.
At Colony, our people are our most valuable asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful but will have the opportunity to grow alongside Colony, both professionally and personally.
If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family!
Colony’s Commitment to Equal Opportunity:
Colony Hardware Corporation is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, a victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

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What You Should Know About Accounts Receivable Manager, Colony Hardware Corporation

Are you ready to step into a vital role that shapes financial strategy? Colony Hardware is looking for an Accounts Receivable Manager to join our dynamic team in Orange, Connecticut. Reporting directly to the Director of Accounting Operations, you will lead a talented credit and collections team in a rapidly expanding business. Your strategic vision will ensure our accounts receivable processes are top-notch, comply with regulations, and foster operational excellence. In this managerial position, you will work closely with our Commercial Team to enhance customer relationships while designing workflows that not only improve cash flow but also minimize receivables. Your knowledge and experience will be pivotal in negotiating payment terms and reconciling transactions, alongside implementing corporate credit and collection policies. We’re excited about your leadership skills as you mentor your team and contribute to the overall growth of Colony Hardware. Your role will involve frequent interaction with various teams, promoting cross-functional collaboration to support successful mergers and acquisitions. You'll also take part in strategic planning—your insights will drive our financial integrity and operational success. If you have a college degree in Finance or Business, along with 8+ years in managerial positions related to credit and collections, we would love to hear from you! This is an opportunity not only to take on a significant leadership role but also to cultivate a culture of excellence and continuous improvement within the Accounts Receivable department at Colony Hardware.

Frequently Asked Questions (FAQs) for Accounts Receivable Manager Role at Colony Hardware Corporation
What responsibilities does the Accounts Receivable Manager at Colony Hardware have?

The Accounts Receivable Manager at Colony Hardware is responsible for leading the credit and collections team, ensuring compliance with policies, improving cash flow, and fostering strong customer relationships. This involves managing all accounts receivable processes, negotiating terms with delinquent accounts, and preparing reports for upper management, contributing to the operational excellence of our financial practices.

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What qualifications are needed for the Accounts Receivable Manager position at Colony Hardware?

To excel as the Accounts Receivable Manager at Colony Hardware, candidates should possess a college degree in Finance or Business, along with a minimum of 8 years of experience in managerial or directorial positions in the credit and collections field. Additionally, expertise in process improvement and a solid understanding of ERP systems are preferred.

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How can the Accounts Receivable Manager contribute to the growth of Colony Hardware?

The Accounts Receivable Manager contributes to the growth of Colony Hardware by creating and executing customer management strategies, optimizing receivables, and enhancing cash flow management. Their leadership and mentorship skills foster a culture of excellence within the team, which directly supports the company’s financial objectives and overall business strategy.

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What is the work environment like for an Accounts Receivable Manager at Colony Hardware?

The work environment for an Accounts Receivable Manager at Colony Hardware is collaborative and fast-paced. The company values teamwork and integrity, with a focus on operational excellence and continuous improvement. This position involves close collaboration with various teams, promoting effective communication and strategic planning.

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What benefits does Colony Hardware offer to the Accounts Receivable Manager?

Colony Hardware offers a competitive salary and benefits package for the Accounts Receivable Manager, including quarterly performance bonuses, comprehensive medical and dental insurance, a 401k plan with company matching, competitive PTO, and industry-leading training and development opportunities. This reflects Colony’s commitment to the well-being and success of its employees.

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Common Interview Questions for Accounts Receivable Manager
What experience do you have managing credit and collections teams?

When answering this question, focus on specific examples from your past roles where you led a team. Highlight your leadership style, how you foster a positive team environment, and discuss any strategies you implemented to improve collections and efficiency.

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How do you prioritize tasks in a fast-paced financial environment?

Discuss your time management techniques, such as using project management tools or methodologies to prioritize tasks effectively. Citing examples of how you balanced various responsibilities while ensuring compliance with policies will enhance your answer.

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Describe a time when you had to negotiate a payment term with a delinquent account.

Provide a specific instance where you successfully negotiated terms, detailing your approach to understanding the client's perspective, proposing solutions, and achieving a positive outcome for both parties.

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What process improvement strategies have you implemented in previous roles?

Discuss any key strategies that led to enhanced efficiency or accuracy in accounts receivable processes. Be specific about the methods you applied and the measurable results you achieved as a result.

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How do you handle difficult client relationships?

Address your approach to managing relationships under challenging circumstances, emphasizing communication, empathy, and problem-solving skills. Share examples of how you turned around difficult situations.

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How do you ensure compliance with corporate credit and collection policies?

Explain your methods for keeping up to date with company policies and legal requirements. Describe how you train your team to ensure compliance and what measures you have in place for monitoring adherence.

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Can you provide an example of a successful strategic project you led?

Share details about a strategic initiative you spearheaded, focusing on the objectives, your role, the challenges faced, and the results achieved. Highlight the impact it had on the organization.

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What tools or software do you use for managing accounts receivable?

Discuss the specific ERP systems and tools you’ve utilized, detailing how they helped streamline processes and improve workflows. Demonstrating proficiency with relevant technologies is key.

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How do you evaluate the creditworthiness of new accounts?

Share your methodology for assessing new accounts, including how you leverage credit reports, analyze data, and consult with other teams or departments to make informed credit decisions.

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What role do you see technology playing in accounts receivable management?

Discuss current trends in technology, such as automation and AI, and how these can significantly enhance accounts receivable processes. Emphasize your willingness to embrace technological advancements to improve efficiency.

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Founded in 1988, Colony Hardware is a industrial equipment distributor offering s tools, equipment, fasteners, and safety products. Colony Hardware is located in Connecticut.

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Full-time, on-site
DATE POSTED
April 4, 2025

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