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Payroll Supervisor

We’re looking for motivated, engaged people to help make everyone’s journeys better.

The Payroll Supervisor is responsible for managing all functions of an assigned payroll department. This includes the preparation of documents and information required for processing of payroll; the filing and logging of information stored in personnel files; disbursement of payroll on a periodic basis and ensuring information is held in a confidential manner.

Annual Hiring Range Rate:

• $50 - $60k Per Year

Benefits:

· Paid time off

· 401k, with company match

· Company sponsored life insurance

· Medical, dental, vision plans

· Voluntary short-term/long-term disability insurance

· Voluntary life, accident, and hospital plans

· Employee Assistance Program

· Commuter benefits

· Employee Discounts

· Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

  • Through subordinate employees, ensures the accurate and timely processing of periodic payroll, wage garnishment, union deductions, special payments and other payroll related processing.
  • Ensures all proper documentation accompanies non-standard transactions according to company policy.
  • Ensures employee data files are accurate, complete and securely kept.  Maintains appropriate logs and tracking of employee files.
  • Ensures the accuracy of employee payroll information through appropriate adherence to data entry protocols and periodic audits.
  • Trains and supervises assigned personnel. 
  • Responsible for ensuring department policies, standards, and practices are followed.
  • Supervises periodic payroll closes and tax reporting.
  • Reports and Reconciles quarter and year end taxes. Ad hoc payroll reports utilizing Cognos and other database tools.
  • Provides status and other reports for management as requested and supports Management staff as needed.
  • Must be able to work Saturday.
  • Ensures periodic reconciliations occur.
  • Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR representative.

Qualifications

Education:

High school diploma is required

Work Experience:

  • 5 years of in-house payroll processing experience in a multi-company, multi-state environment
  • 2 years of experience administering union deductions and payments
  • 2 years of supervisory experience.

Technical Skills: (Certification, Licenses and Registration)

  • Excellent Microsoft Excel and Word skills
  • Desired experience in Microsoft Office Suite as well as Kronos, Kronos Workforce, and/ or Ultipro software.
  • Supervisory skills.

Language / Communication Skills:

  • Ability to communicate orally with subordinates to explain and direct work assignments. 
  • Ability to communicate with employees to negotiate conflicts and explain payroll processes.
  • Ability to communicate with management orally and in writing.
  • Bi-lingual skills a plus.

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full-time

Travel %: none

Exemption Classification: Exempt

Internal Relationships: Unit and Corporate HR employees

Work Environment / Requirements of the Job: normal office environment

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title): VP, Ops, BU or General Manager

Number of Direct Reports: 2+

Estimated Total Size of Team: 4+

gategroup Competencies Required to be Successful in the Job:

  • Thinking – Information Search and analysis & problem resolution skills

  • Engaging – Understanding others, Team Leadership and Developing People

  • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively

  • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position 

Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone: 
 

Excellence

  • We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
  • We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

  • Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
  • We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

  • We care about what we do, and we understand the impact we have on others and the planet.
  • We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect

  • Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
  • We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

Application Closure Statement

• To be considered for this position, please submit your application by 04/08/2025

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

04/11/2025

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!

Average salary estimate

$55000 / YEARLY (est.)
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$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Payroll Supervisor, Gategroup

At gategroup, we're on the lookout for a passionate Payroll Supervisor to join our dynamic team in sunny Orlando, FL. As a Payroll Supervisor, you’ll take the lead in managing all aspects of our payroll department, ensuring that every team member is compensated accurately and on time. Your role will be central to maintaining employee confidence and satisfaction, as you'll be the go-to person for payroll processing, including wage garnishments, union deductions, and various payroll-related functions. With the responsibility for creating and processing necessary payroll documents and securely managing employee data, you'll help to uphold our core values of Excellence and Responsibility. Plus, with a salary range of $50-$60k a year and a fantastic array of benefits—including paid time off, 401k with matching contributions, and even complimentary healthy meals—this is an opportunity you won’t want to miss. We value team leadership and employee development, so your supervisory skills will shine as you train and mentor your team. If you’re ready for a fulfilling career where you can truly make a difference, we invite you to explore the exciting possibilities here at gategroup as our Payroll Supervisor.

Frequently Asked Questions (FAQs) for Payroll Supervisor Role at Gategroup
What are the main responsibilities of a Payroll Supervisor at gategroup?

The Payroll Supervisor at gategroup is responsible for the accurate and timely processing of payroll, which includes overseeing wage garnishments, union deductions, and various other payroll related transactions. You will ensure that all payroll documentation complies with company policies and maintain secure and organized employee data files. Additionally, supervising a team, training personnel, and conducting audits to verify the accuracy of payroll information are key aspects of this role.

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What qualifications are required for the Payroll Supervisor position at gategroup?

Candidates for the Payroll Supervisor position at gategroup should have a high school diploma as a minimum requirement, complemented by at least 5 years of in-house payroll processing experience, ideally within a multi-company, multi-state context. Additionally, 2 years of supervisory experience and familiarity with payroll software like Kronos or Ultipro are highly advantageous. Strong communication skills and proficiency in Microsoft Excel and Word are essential for success in this role.

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What benefits do employees receive as a Payroll Supervisor at gategroup?

As a Payroll Supervisor at gategroup, you will enjoy a comprehensive benefits package that includes paid time off, a 401k plan with company match, and company-sponsored life insurance. Our employees also benefit from medical, dental, and vision plans, along with voluntary short-term and long-term disability insurance. Additionally, you will have access to an employee assistance program, commuter benefits, and employee discounts, plus free healthy meals in unit operations roles!

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How does the role of Payroll Supervisor contribute to gategroup's values?

The Payroll Supervisor role at gategroup is incredibly pivotal in demonstrating our values of Excellence, Passion, Responsibility, and Respect. By ensuring timely and accurate payroll processing, you contribute to excellence in service and employee satisfaction. Your ability to train and inspire the payroll team showcases our commitment to developing people, fostering responsibility towards colleagues and the community, and ensuring everyone feels respected and valued.

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What is the work environment like for a Payroll Supervisor at gategroup?

The work environment for the Payroll Supervisor at gategroup is a collaborative and supportive office setting in Orlando, FL. You will be part of a thriving team that values innovation and efficiency, with expectations for open communication and teamwork. You'll also interact with HR staff and upper management to further enhance our payroll systems while fostering an engaging workplace that respects diversity and inclusion.

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Common Interview Questions for Payroll Supervisor
Can you describe your experience with payroll processing in a multi-company environment?

In discussing your experience, focus on specific examples where you've handled payroll for multiple entities, ensuring compliance with diverse regulations, as well as how you maintained accuracy under pressure. Highlight your familiarity with payroll software and how you've used technology to streamline processes.

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How do you handle discrepancies in payroll processing?

When addressing discrepancies, discuss your methodical approach to identifying errors, including verifying documentation and collaborating with employees to resolve issues. Emphasize your commitment to transparency and how you've implemented solutions to prevent similar issues in the future.

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What supervisory techniques do you find most effective when training new payroll staff?

Highlight your experience in creating training programs or mentoring new hires. Emphasize a hands-on approach, providing resources and support while encouraging questions, and creating an inclusive environment where they feel comfortable learning.

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How do you ensure confidentiality when handling sensitive payroll information?

Discuss the importance of confidentiality in payroll processing. Share your strategies for managing sensitive information securely, including compliance with company policies, and the use of encryption or data protection tools as well as staff training on privacy best practices.

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What software programs are you familiar with for payroll processing?

Mention any relevant payroll software you've used, such as Kronos or Ultipro, and provide examples of how you've leveraged these tools to improve efficiency and accuracy in payroll processes. Be sure to highlight any specific features of the software that you found particularly useful.

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Describe a time when you improved a payroll process at your previous company.

Share a specific instance where you identified an inefficiency in payroll processing. Discuss the steps you took to analyze the problems and the solutions implemented, along with the measurable results achieved, such as reduced processing time or error rates.

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Can you discuss your experience with tax reporting and compliance?

Describe your role and responsibilities related to tax reporting, including reporting timelines and ensuring compliance with federal and state laws. Highlight any instance where your attention to detail helped the organization avoid potential penalties.

Join Rise to see the full answer
How do you keep updated with changes in payroll laws and regulations?

Explain your proactive approach to staying informed about payroll regulations, such as attending webinars, participating in professional associations, or subscribing to industry publications. Mention any certifications that validate your commitment to ongoing education in the field.

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How do you prioritize your payroll tasks during peak periods?

Discuss your strategies for managing time effectively during high workload periods, such as setting clear priorities, delegating tasks when necessary, and utilizing technology to streamline processes. Highlight your ability to remain organized and focused under pressure.

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What do you believe are the most important qualities for a successful Payroll Supervisor?

Share your perspective on the key qualities needed for the role, which might include attention to detail, strong leadership and communication skills, a deep understanding of payroll regulations, as well as the ability to work collaboratively within a team. Emphasize how demonstrating these qualities can lead to successful outcomes.

Join Rise to see the full answer
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DATE POSTED
April 4, 2025

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