Intake and Discharge Coordinator - 10439

As an Intake and Discharge Coordinator at the Colorado Coalition for the Homeless, your key responsibilities include managing the day-to-day operations of the Recuperative Care Intake and Discharge System, ensuring a smooth intake process, understanding contractual requirements, and collaborating with the Operations Manager to meet targets. You'll also work closely with an integrated care team to provide ongoing navigation services to participants.

To apply for the Intake and Discharge Coordinator position at the Colorado Coalition for the Homeless, candidates should ideally possess a bachelor's degree or relevant experience in a related field. Additional qualifications include sound critical thinking skills, experience serving the homeless community or public health sector, and proficiency in Microsoft Excel or other spreadsheet programs.

The Colorado Coalition for the Homeless supports professional development for Intake and Discharge Coordinators through various means including ongoing training, mentorship from experienced staff, and opportunities to participate in workshops and community outreach programs. This ensures you’ll have the tools and knowledge necessary to excel in your role.

Intake and Discharge Coordinators at the Colorado Coalition for the Homeless enjoy a comprehensive benefits package that includes health insurance options, dental and vision insurance, flexible spending accounts, life insurance coverage, and a generous retirement plan with matching contributions. Employees also benefit from extensive paid time off including vacation, sick leave, and holidays.

While prior experience in the homeless sector is preferred for the Intake and Discharge Coordinator position at the Colorado Coalition for the Homeless, it is not strictly required. Candidates with relevant education and community service experience are also encouraged to apply, as the organization values diverse skill sets and backgrounds.

When answering this question, focus on any relevant roles you've held or volunteer experiences you’ve had that involved direct service with homeless individuals or families. Discuss how you approached their challenges and contributed to their well-being.

In answering this question, it's important to demonstrate your understanding of the intake process. Discuss specific strategies you might use, such as streamlining communication, enhancing training for staff, or employing technology to manage data better.

When responding, emphasize your ability to maintain composure and empathy under pressure. Share specific techniques you use, such as active listening, patience, and collaboration with team members to solve problems.

In your response, highlight your attention to detail and organizational skills. Discuss how you would regularly review contractual obligations and collaborate with your supervisor to ensure compliance and adjust strategies as needed.

Here, it’s beneficial to discuss your experience working in teams and methods you find helpful for effective communication and collaboration. Mention specifics, such as regular check-ins, shared platforms for data, and mutual goal setting.

Emphasize time management strategies you employ, such as setting clear priorities, using task lists, and breaking larger projects into manageable milestones to ensure timely completion of all essential functions.

Use the STAR method (Situation, Task, Action, Result) to provide a clear example. Explain what the situation was, what you needed to achieve, the action you took, and the positive result that followed.

In your answer, demonstrate empathy and awareness. Talk about systemic issues contributing to homelessness, such as lack of affordable housing, mental health challenges, and substance abuse, and how you would address these in your role.

Highlight your background in assessing program effectiveness. Talk about specific programs you’ve evaluated, observations you’ve made, and suggestions you provided that led to measurable improvements.

Be honest and share your passion for the cause. Discuss your alignment with the Coalition's mission, any personal experiences that have driven your desire to help, and how you see yourself contributing to their goals.