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Solution Architect - Modern Work (Endpoint Management)

Summary:


The Solution Architect is a key role responsible for leading, designing, implementing, and managing cloud-based solutions that meet the strategic and operational needs of an organization. This role involves engaging with clients & stakeholders, working in cross-functional teams, to understand business drivers, assess application portfolios, and design reliable, scalable, efficient, and cost-effective strategies & solutions leveraging cloud services and industry best-practices. 


Responsibilities
  • Engage with client executive and technical stakeholders to design and build scalable, flexible, and resilient solutions.  
  • Develop comprehensive solutions aligned with business objectives, considering factors such as scalability, performance, security, efficiency, and cost. 
  • Provide expert level client-collateral including architectural drawings, design specifications, implementation guides, documentation, and operational procedures.  
  • Lead technical teams in the development and deployment of cloud solutions, providing expert guidance, and resolving complex technical challenges.  
  • Ensure cloud solutions meet security and compliance standards, including data protection, encryption, access control, and regulatory requirements.  
  • Implement cost-effective strategies to maximize return-on-investment for our clients. 
  • Lead efforts to capture and share best-practice knowledge amongst the cloud solution architect community.   
  • Keep current of emerging technologies and industry trends, identify innovative solutions, and recognize opportunities for efficiency.  
  • Lead engagement teams, delegate responsibilities, and mentor fellow consultants.  
  • Work within the sales process to lead technical whiteboards, scope projects, create sales collateral, and present to C-Level executives.  
  • Review technical documentation and sales collateral for punctual and technical correctness.  
  • Identify new engagement offerings, create client deliverable templates, and revise existing client deliverables as needed.  
  • Identify future engagement opportunities during existing client engagements and convey those needs to account executives and practice leadership.  
  • Effective communication skills to interact with clients, understand their requirements, and convey technical information in a clear and concise manner.  
  • Write & present statements of work 
  • Lead and coordinate implementation & migration projects, ensuring they stay on track and within scope.  
  • Maintain exposure to market trends and business productivity improvement opportunities.  
  • Demonstrate excellent verbal and written communication skills, including the ability to listen and communicate well with clients 
  • Demonstrate the ability to develop rapport with client technical staff, excellent interpersonal skills 
  • Work creatively and analytically in a problem-solving environment 


Required Knowledge, Skills, and Abilities
  • 5+ year of experience with Directory & Workstations, Tenant-to-Tenant, Active Directory & Group Policies Migrations
  • 5+ year of experience with  Microsoft Entra ID (Multi-Factor Authentication, Conditional Access Policies, Connect Sync, formally Azure AD Connect) 
  • 5+ year of experience with Disaster Recovery and Business Continuity concepts 
  • Functional knowledge of networking technologies including TCP/IP, DHCP, and DNS 
  • Knowledge of Microsoft 365 cloud solutions 
  • Microsoft 365 management and administration  
  • Advanced automation skills (PowerShell, Microsoft Graph, etc.) 
  • 5+ year of experience with  Microsoft Endpoint Management tools (Configuration Manager, Intune, Autopilot, Application Protection, Endpoint Analytics, Cloud PKI) 
  • 5+ year of experience with  Asset Intelligence & Software metering, Wake On LAN, Power Management, Internet-based client management and deployment, and Mobile Device Management 
  • 5+ year of experience with Operating System Deployment for Windows Servers and Workstations using Windows Hello, BitLocker, Windows Defender Credential Guard, Windows Defender Application Control. 
  • Ability to design, implement, test, and deploy desktop solutions in the following domains:  Application Packaging, Operating System Deployment within System Center Configuration Manager, Microsoft Deployment Toolkit, Windows Deployment Service 
  • Application compatibility, Application Virtualization, VDI.


Preferred Certificiations
  • Azure Administrator Associate 
  • Azure Network Engineer Associate 
  • Azure Solutions Architect Expert 
  • Microsoft Azure Security Engineer Associate (AZ-500) 
  • Microsoft Security Operations Analyst (SC-200) 
  • Microsoft Identity and Access Administrator Associate (SC-300) 
  • Microsoft Information Protection and Compliance Administrator Associate (SC-400) 
  • Microsoft 365 Administrator Expert 
  • Microsoft 365 Endpoint Administrator Associate (MD-102) 
  • Microsoft Azure Virtual Desktop Specialty (AZ-140) 
  • Microsoft Cybersecurity Architect Expert 


Benefits - You'll love working at Core BTS not just for the usual benefits, but for our environment and culture!
  • You'll work with a great group of people in a highly collaborative team and results oriented atmosphere
  • You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle
  • You’ll work with large, sophisticated, and progressive clients throughout North America
  • We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.


$130,000 - $165,000 a year
In addition to base salary, this role is eligible for discretionary bonus plan based on company and individual performance. Compensation decisions are dependent on the facts and circumstances of each candidate, including experience and location.

Notices


The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. 


Core BTS is proud to be an Equal Opportunity/Affirmative Action employer. 


Core BTS will accept application on an ongoing basis.

 

Core BTS will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. 

 

If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBegin@corebts.com

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Average salary estimate

$147500 / YEARLY (est.)
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$130000K
$165000K

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What You Should Know About Solution Architect - Modern Work (Endpoint Management), Core BTS

Are you ready to take your career to the next level? Join Core BTS as a Solution Architect - Modern Work (Endpoint Management) in a fully remote setting! This pivotal role is all about designing and implementing cloud-based solutions that directly contribute to our clients' strategic and operational goals. You’ll get to engage with a diverse range of clients and stakeholders, working collaboratively in cross-functional teams. This role involves understanding business drivers, assessing application portfolios, and crafting reliable, scalable, and cost-effective strategies. At Core BTS, innovation is key, and as a Solution Architect, you will create engaging architectural designs and documentation while leading technical teams to overcome complex challenges. Your expertise in Microsoft Entra ID, Endpoint Management tools, and disaster recovery will shine as you help organizations meet their security and compliance standards. But it’s not all work and no play; you’ll collaborate in a vibrant, positive environment, surrounded by passionate professionals. Plus, our comprehensive benefits, including health insurance, flexible time off, and a 401(k) plan, showcase how much we value our employees. With a salary range of $130,000 - $165,000, plus opportunities for bonuses based on performance, this is not just a job; it’s an opportunity to make a real impact in the IT landscape. If you are dynamic, enjoy solving challenges, and excel at communicating technical information, then we can't wait for you to apply and join our talented team at Core BTS!

Frequently Asked Questions (FAQs) for Solution Architect - Modern Work (Endpoint Management) Role at Core BTS
What are the key responsibilities of a Solution Architect - Modern Work at Core BTS?

A Solution Architect - Modern Work at Core BTS is responsible for leading the design and implementation of cloud-based solutions that meet client needs. This includes engaging with stakeholders to understand business drivers, developing comprehensive strategies, creating architectural drawings, and leading technical teams in deployments. The role also requires ensuring compliance with security standards and delivering top-notch documentation.

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What qualifications are required for the Solution Architect - Modern Work position at Core BTS?

Core BTS requires that candidates for the Solution Architect - Modern Work position have over 5 years of experience in areas like Endpoint Management tools, Microsoft Entra ID, and disaster recovery concepts. A solid understanding of networking technologies and advanced automation skills are also essential. Preferred certifications include Azure Solutions Architect and Microsoft 365 administrator credentials.

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How does Core BTS support the professional development of Solution Architects?

At Core BTS, professional development is a priority. We encourage our Solution Architects to pursue training and development opportunities. This role fosters an environment where continuous learning is valued, and we support attendance at industry conferences, workshops, and obtaining relevant certifications to stay ahead in the IT landscape.

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What is the work culture like for a Solution Architect at Core BTS?

Core BTS is known for its collaborative and highly positive work culture. Solution Architects operate in a results-oriented environment where teamwork thrives. This role offers exposure to large, progressive clients, and the chance to work with a talented group of professionals in a creative space that challenges one’s skills and encourages innovation.

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What benefits do Solution Architects get when working with Core BTS?

Solution Architects at Core BTS enjoy a comprehensive benefits program that includes health, vision, and dental insurance, life insurance, flexible spending accounts, 401(k) plans, and generous vacation policies. In addition to these standard offerings, there are also opportunities for a discretionary bonus based on individual and company performance.

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Common Interview Questions for Solution Architect - Modern Work (Endpoint Management)
How do you approach designing scalable cloud solutions as a Solution Architect?

When asked about designing scalable cloud solutions, explain your methodology for assessing client needs, identifying specific business drivers, and using best practices to outline your approach. Discuss your experience with specific tools and technologies that enhance scalability, and how you ensure that these solutions are both cost-effective and aligned with business objectives.

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Can you explain your experience with Microsoft Entra ID and its functionalities?

In answering questions about Microsoft Entra ID, focus on your hands-on experience with features like Multi-Factor Authentication and Conditional Access Policies. Highlight how you have implemented these functionalities in past projects to enhance security and operational efficiency, and share specific scenarios where you successfully deployed them.

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How do you keep updated on emerging cloud technologies?

When discussing how you stay updated on emerging technologies, mention specific resources you rely on, such as industry publications, webinars, and networking with other professionals. Be sure to include examples of how this knowledge has helped you adapt and implement new innovations in your projects.

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Describe a complex technical challenge you faced and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to describe a technical challenge you encountered, detailing the context, the steps you took to address the problem, and the outcome. Highlight your problem-solving skills and team collaboration in resolving the issue effectively.

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How do you ensure compliance with security standards in your cloud solutions?

Discuss your approach to integrating security measures into your designs from the outset. Mention specific compliance standards that you follow, such as data protection regulations, and how you work with security teams to evaluate risk and implement safeguarding measures within your solutions.

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What steps do you take to mentor junior staff within your team?

In your response, talk about the importance of mentorship and detail the methods you use to guide junior staff, such as regular check-ins, sharing resources, and providing hands-on project experience. Encourage engagement and foster an open-door policy to promote communication and growth.

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Explain the importance of documentation in your role as a Solution Architect.

Highlight how documentation serves as a critical asset in ensuring clear communication of architectural designs and strategies within teams and for stakeholders. Discuss how thorough documentation enhances project workflows, assists in training new team members, and helps maintain consistency across implementations.

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What tools do you prefer for project management and collaboration?

Mention specific project management tools you find effective, such as Azure DevOps or Jira, and explain how these tools facilitate collaboration across teams, streamline project tracking, and promote communication among stakeholders. Give examples of how you've used these tools to enhance project outcomes.

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How do you evaluate the success of a cloud solution you’ve implemented?

In your answer, explain key performance indicators (KPIs) you use to assess the success of a cloud solution, such as client satisfaction, operational efficiency, and return on investment. Share a case study where you tracked these metrics and made adjustments to improve outcomes.

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What strategies do you follow to maintain client relationships?

Discuss the importance of consistent communication and understanding client needs when maintaining relationships. Describe strategies such as regular follow-ups, quarterly business reviews, and soliciting feedback that help you build trust and rapport with clients, ultimately leading to long-term partnerships.

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