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Team Lead, Sales Full Time

Overview

As a Sales Team Lead, you will play a pivotal role in providing valuable experiences and world-class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners. This position is available either part-time or full-time.

What You'll Do

  • Deliver outstanding service to our consumers using our C.H.A.R.M service model
  • Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas, and concerns
  • Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities within the building
  • Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
  • Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
  • Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
  • Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

  • Must be 18 years or older
  • 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
  • Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
  • Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
  • A valid driver’s license and clean driving record may be required
  • Desire to succeed in a high-growth, fast-paced retail environment
  • Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential
  • The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily

Ability to place and arrange items on all shelves and racks daily

Ability to climb and descend ladders carrying merchandise daily

Ability to lift 30 pounds or more with assistance daily

Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily daily

Ability to also be required to stand, walk, kneel, or balance for a duration of time daily

Ability to read instructions, reports, and information on the computer/register screens and to key information into the computer daily

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

 

Title: Team Lead, Sales Full Time

Salary or Pay Range: $17.00 - $21.00   

Pay is dependent on experience and geographic area.

 

This position is eligible to participate in a company incentive program. 

 

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. 

 

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration.  The posting will be removed if the job is filled before the application window deadline.

 

Job Category: Retail 

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

 

Title: Team Lead, Sales Full Time

Salary or Pay Range: $17.00 - $21.00   

Pay is dependent on experience and geographic area.

 

This position is eligible to participate in a company incentive program. 

 

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. 

 

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration.  The posting will be removed if the job is filled before the application window deadline.

 

Job Category: Retail 

Average salary estimate

$39000 / YEARLY (est.)
min
max
$34000K
$44000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Team Lead, Sales Full Time, Crocs, Inc.

As a Team Lead in Sales with Crocs located in the vibrant city of Milpitas, California, you will be at the forefront of creating amazing customer experiences every single day. Your role is vital as you will lead and inspire a passionate team to deliver top-notch service through our C.H.A.R.M service model. You'll oversee both opening and closing procedures, all while driving sales to meet our company goals. Whether you are educating team members about the latest products and promotions or encouraging them to contribute their ideas in a friendly environment, your leadership will help shape a collaborative culture. This position offers flexibility, allowing you to choose between full-time and part-time hours. On a typical day, you'll manage operations from POS systems to stock control, along with supporting your teammates in executing daily retail tactics. Your proven track record in retail and previous leadership experience will shine as you coordinate tasks, prioritize store activities, and uphold our company's Asset Protection policies. Join us, and not only will you take your career to the next level, but you'll also be part of a fun team that is always ready to learn and grow together, regardless of sales challenges. With competitive pay ranging from $17 to $21 based on experience, plus rich company benefits like medical, dental, and a 401k program, your growth and well-being matter here at Crocs. Come and make a difference in the lives of our customers and your fellow team members!

Frequently Asked Questions (FAQs) for Team Lead, Sales Full Time Role at Crocs, Inc.
What are the main responsibilities of the Team Lead, Sales at Crocs?

As a Team Lead, Sales at Crocs, you will be responsible for overseeing daily store operations, including managing opening and closing procedures, driving sales performance, and ensuring exemplary customer service. You’ll educate team members about products and promotional activities while maintaining a collaborative team environment.

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What qualifications are needed for the Team Lead, Sales position at Crocs?

Candidates for the Team Lead, Sales position at Crocs should have 2-3 years of retail experience, preferably in a leadership role. Strong communication skills and a proven track record in motivating and empowering team members are crucial to succeed in this role.

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Is previous retail experience necessary for the Team Lead, Sales role at Crocs?

Yes, Crocs requires applicants for the Team Lead, Sales role to have a minimum of 2-3 years of retail experience, ideally with experience in store leadership. This experience helps ensure you are equipped to lead your team effectively and handle the dynamic retail environment.

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What benefits does Crocs offer for the Team Lead, Sales position?

Crocs provides an attractive benefits package for the Team Lead, Sales position, including medical, dental, and vision coverage, life and AD&D insurance, paid time off, and a 401k program with company match, alongside many voluntary benefits, which support your overall well-being.

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What skills are important for success as a Team Lead, Sales at Crocs?

Success as a Team Lead, Sales at Crocs hinges on strong leadership skills, effective communication abilities, and a passion for retail. Being adaptable to a high-growth environment and having the initiative to motivate your team can greatly influence achieving sales targets.

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Common Interview Questions for Team Lead, Sales Full Time
How do you ensure your team meets daily sales targets?

To ensure my team meets daily sales targets, I focus on coaching and motivating team members while regularly monitoring performance metrics. I'll implement sales strategies that engage both the team and customers, encouraging a fun yet competitive atmosphere.

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Can you describe your leadership style?

My leadership style is collaborative and empowering. I believe in fostering an inclusive environment where team members feel valued and encouraged to share ideas. I adapt my approach based on the team’s needs and the situational demands.

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How would you handle a conflict between team members?

In resolving conflicts between team members, I prioritize open communication. I would meet with the individuals involved separately, then facilitate a discussion to promote understanding and find a resolution while maintaining team harmony.

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What strategies do you use to create a positive customer experience?

Creating a positive customer experience involves active listening, empathizing with customer needs, and training my team on our C.H.A.R.M service model. A friendly attitude and an eagerness to help are critical elements that I instill in my team.

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How do you prioritize tasks in a busy retail environment?

I prioritize tasks by assessing their urgency and impact on store operations. I use organizational tools and ensure clear communication with my team, delegating responsibilities to keep everyone focused on the most important goals.

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What steps do you take to train new employees?

To train new employees, I create structured onboarding programs that combine hands-on training with mentorship. I focus on core competencies, engaging them with practical scenarios to build their confidence and skills within the retail environment.

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Can you give an example of a successful sales strategy you've implemented?

A successful sales strategy I implemented involved launching a loyalty program that rewarded returning customers. This not only increased foot traffic but also created a sense of community around our brand, boosting both sales and customer satisfaction.

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How do you keep your team motivated during slow sales periods?

I keep my team motivated during slow sales periods by setting individual goals, celebrating small wins, and organizing team-building activities. Encouraging creativity in engaging with customers can also shift focus from sales to building relationships.

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How do you track and report on team performance?

I track team performance using sales metrics, customer feedback, and individual reviews. Regular meetings to discuss these insights with the team not only provides accountability but also identifies areas for improvement and success.

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What role does visual merchandising play in your sales strategy?

Visual merchandising plays a crucial role in my sales strategy by enticing customers and enhancing their shopping experience. I ensure that displays are engaging, regularly updated, and strategically placed to drive traffic and encourage purchases.

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DATE POSTED
March 29, 2025

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