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Director, Occupier Services, Project & Development Services

Job Title

Director, Occupier Services, Project & Development Services

Job Description Summary

The Director of Occupier services brings a hands-on client centric approach and passion for strategic leadership to tactical project delivery. This role requires a deep understanding of stakeholder expectations and the ability to bring alignment to diverse teams to drive success to our clients. The Director’s depth of understanding and connectivity to the market combines with their client facing skills (leadership, technical knowledge, and communications) in to build teams and navigate complex matrix environment relationships. The ability to pivot their knowledge and approach to guide and grow relationships and delivery practices across various sectors including but not limited to Financial Services, Legal, Healthcare, Life Science and Industrial, is essential to both ensure successful project delivery as well as the expansion and growth of the business. The three primary goals of this role are: Delivery of complex real estate projects, Leading cross functional consultative teams towards the goals of both internal and external stakeholders, and the Growth and Expansion of C&W’s Project and Development Resources in the local market.

Job Description

Job Description

Essential Job Duties: 

  • Regular interface with internal and external clients to ensure successful delivery of project management services, client goals and objectives are established and achieved, project action plans are implemented, anticipate/respond to all client needs, and generally act as a trusted advisor for comprehensive real estate work 
  • Act with fiduciary responsibility to client projects, including complete financial management of project: establish and manage project budgets, maintain monthly forecasts and cash flow analysis, prepare anticipated cost reports and any other reports as required by the client. 
  • Management of due diligence, programming, design, entitlements, bidding, permitting, procurement, design team selection, schedule creation/management, contractor selection, vendor selection, sustainability and post construction services. 
  • Demonstrate competence in broad range of varied project types and operate in complex / non routine environment. 
  • Lead business development efforts through identification of project or client opportunities. 
  • Liaise with internal cross-functional leaders in outsourced real estate services such and brokerage, development, valuations, portfolio management and other associated disciplines.
  • Oversee capital improvement programs with design and construction processes at multiple sites through local/account-based resources. 
  • Negotiate contracts with selected vendor(s) and manage performance of all contracted vendors, consultants, etc. 
  • Provide excellent communication to internal and external stakeholders to develop and maintain trust, leadership and understanding.
  • Identify and address areas of concern regarding potential liabilities and risk (fee, our reputation, errors and omissions, etc.) with Market Leader. 
  • Guide and mentor a team of junior project managers to ensure quality controls are established and met for consistent project delivery.
  • Provide an appropriate level of on-site supervision to ensure proper performance criteria are being met. 
  • Demonstrate proficiency in the use and application of all PDS technology as required for assigned projects. 
  • Active management of PDS staff, including adherence to company policy/procedures, staff development, performance management, and team motivation.  Convey and ensure adoption of policies and practices to the team.  

Education/Experience/Training: 

  • Bachelor’s degree in architecture, Engineering, Construction Management, Business Administration or related field. Master's degree preferred. Certification preferred. 
  • Fifteen or more years of related experience with 5 or more years of management experience required. 
  • Ability to contribute to the strategic direction of the assigned department or assigned practice area.  
  • Advanced project management skills with expertise in the project management business.   
  • Expert in client relations, client management and consulting.   
  • Excellent verbal and written communication skills.   
  • Highly organized with strong analytical skills.    
  • A proficient working knowledge of accounting and financial reporting, budgeting, scheduling and processes as they relate to corporate real estate, design and construction.   
  • Software skills:  Microsoft Office applications, MS Project. 




Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.


The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.


The company will not pay less than minimum wage for this role.


The compensation for the position is: $161,500.00 - $190,000.00

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

Average salary estimate

$175750 / YEARLY (est.)
min
max
$161500K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Occupier Services, Project & Development Services, cw

Are you ready to take the reins as the Director of Occupier Services at Cushman & Wakefield in the vibrant city of San Francisco? This role isn't just about overseeing projects; it's about leading diverse teams towards the successful delivery of complex real estate projects while ensuring a client-centric approach. With a focus on strategic leadership, you'll engage directly with stakeholders, translating their expectations into a comprehensive action plan. Your hands-on experience will shine as you manage everything from budget forecasts to contractor negotiations, ensuring every detail is covered. This position requires you to navigate a variety of sectors such as financial services, healthcare, and industrials, highlighting your versatility. You'll not only oversee project management services but also foster relationships and grow C&W's resources in the local market. Your track record in project management means you have the advanced skills and analytical abilities to drive complex projects from start to finish. Mentor and lead a team of junior project managers, ensuring quality control and guiding them through the intricate processes of design and construction. If you're passionate about building relationships and delivering results, this might just be the perfect opportunity for you at Cushman & Wakefield. Join us in making a significant impact in the field of project and development services!

Frequently Asked Questions (FAQs) for Director, Occupier Services, Project & Development Services Role at cw
What are the key responsibilities of the Director of Occupier Services at Cushman & Wakefield?

As the Director of Occupier Services at Cushman & Wakefield, your primary responsibilities include managing complex real estate projects, leading consultative teams, and ensuring alignment with client expectations. You will interface directly with clients to streamline project delivery, manage project budgets, and execute strategic initiatives across various sectors.

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What qualifications are needed for the Director of Occupier Services position at Cushman & Wakefield?

To qualify for the Director of Occupier Services role at Cushman & Wakefield, candidates should hold a Bachelor's degree in architecture, engineering, or a related field, with a Master's degree preferred. Additionally, at least fifteen years of related experience and a minimum of five years in management are required, along with advanced project management skills.

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How does the Director of Occupier Services contribute to business development at Cushman & Wakefield?

In the role of Director of Occupier Services, you will play a critical role in business development by identifying new project opportunities and enhancing client relationships. Your expertise will drive the growth and expansion of Cushman & Wakefield’s Project and Development Resources in the local market.

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What will my day-to-day activities look like as a Director of Occupier Services at Cushman & Wakefield?

On a daily basis as the Director of Occupier Services, you will handle multifaceted activities ranging from client meetings and budget management to team leadership and project oversight. This role entails regular interaction with various stakeholders, ensuring the smooth execution of project objectives and deadlines.

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What is the compensation range for the Director of Occupier Services role at Cushman & Wakefield?

The compensation for the Director of Occupier Services at Cushman & Wakefield ranges from $161,500.00 to $190,000.00, depending on factors such as experience, qualifications, and geographic location.

Join Rise to see the full answer
Common Interview Questions for Director, Occupier Services, Project & Development Services
What experience do you have in managing complex real estate projects?

When asked about your experience in managing complex real estate projects, provide specific examples of projects you have overseen, detailing your approach to budgeting, scheduling, and team coordination. Illustrate how you navigated challenges and achieved project goals.

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How do you ensure effective communication with clients as the Director of Occupier Services?

Discuss your strategies for maintaining communication with clients, such as regular updates, feedback sessions, and ensuring transparency throughout the project lifecycle. Emphasize the importance of building trust and understanding client needs.

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Can you describe your approach to leading cross-functional teams?

Explain your leadership style and how you facilitate collaboration among cross-functional teams. Share examples of how you have successfully aligned team objectives with client goals and fostered a positive team environment.

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What strategies do you use for business development in project management?

Outline your strategies for business development, highlighting your methods for identifying new opportunities, building client relationships, and leveraging market trends to expand service offerings.

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How do you manage risk in your projects?

Discuss your approach to risk management by sharing how you identify potential risks, assess their impact, and implement mitigation strategies to safeguard client interests and project outcomes.

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What software tools do you find essential for successful project management?

Mention key software tools such as Microsoft Project and other project management applications that you utilize to enhance workflow, monitor progress, and facilitate communication among team members.

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How do you stay organized while managing multiple projects simultaneously?

Share your organizational methods, such as prioritizing tasks, utilizing project management tools, and setting clear deadlines, ensuring that you meet project milestones and client expectations.

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Describe a time you had to mentor a junior project manager. What was your approach?

Provide an example of how you mentored a junior project manager, focusing on your techniques in coaching, providing constructive feedback, and fostering professional growth through challenging assignments.

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How do you handle changes in project scope or client demands?

Explain your process for managing changes in project scope, emphasizing communication with clients, reassessing timelines and budgets, and ensuring that all team members are aligned with the new objectives.

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What makes you a good fit for the Director of Occupier Services role at Cushman & Wakefield?

Reflect on your unique skills and experiences that align with the requirements of the role. Highlight your deep understanding of the industry, your track record of successful project delivery, and your ability to foster strong client relationships.

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Full-time, on-site
DATE POSTED
April 8, 2025

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