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Facility Manager

Job Title

Facility Manager

Job Description Summary

Job Description

  • Pay: $99,000.
  • Schedule: Monday-Friday (8:00am-5:00pm).
  • Candidate must reside in Puerto Rico.
  • Candidate must be fluent in both Spanish and English.
  • Position will be responsible for 3 locations and 3 service lines on client sites.
  • Ensure the day-to-day operations of the facility(ies) or campus, including custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with C&W policies and client directives.
  • Manage all contracts to ensure they are reviewed on a regular basis and are bid out as required; verify that invoices match contract pricing.
  • Supervise all Hard, Soft, Vehicle Services programs relating to the interior and exterior conditions and appearance of the properties.
  • Respond positively and promptly to requests from building tenants and occupants. Oversee the implementation of ongoing contract programs to constantly assess tenant and occupant needs and to ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA’s).
  • Ensure that all site-specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, As-built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year-end Performance Report, and other reports and documentation, as required.
  • Prepare, review, and give initial approval and as needed all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(ies) or complex.
  • Coordinate the preparation and publication of the annual budget, quarterly reforecast, and business plans.
  • Assist in the development of capital budgets for the property. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives.
  • Collect, analyze and report statistical data as may be required to provide accurate and current assessment of facility management objectives.
  • Hire, train and motivate facility personnel. Maintain positive staff relations. Conduct or approve performance evaluations for staff.
  • Thoroughly familiar with the management contract and all requirements contained therein.
  • Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims, as required.

IMPORTANT EDUCATION

  • Bachelors degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration preferred.

IMPORTANT EXPERIENCE

  • Experience in construction, engineering and all facets of property operation and building management preferred.
  • Experience with critical system environments desired.
  • Experience in the development and implementation of programs to drive out cost inefficiencies preferred.
  • CMMS/Work Order Management experience preferred.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

  • Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering, Business or technical training or certifications preferred.
  • Ability to read and understand construction specifications and blueprints.
  • Proficient in understanding management agreements and contract language.
  • Excellent computer and systems knowledge: Strong literacy in Microsoft Office Suite (MS Word, Excel and PowerPoint).
  • Strong discipline of financial management including financial tracking, budgeting and forecasting.
  • Knowledge of Financial Systems.
  • Skilled in Building Management Systems maintenance and monitoring.





C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.  Discrimination of any type will not be tolerated. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”

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What You Should Know About Facility Manager, cw

As a Facility Manager at C&W Services, based in the beautiful San Juan, Puerto Rico, you will play a crucial role in maintaining the day-to-day functions of our facilities across three different locations. Enjoy a stable schedule from Monday to Friday, 8:00 AM to 5:00 PM, all while earning a competitive salary of $99,000. Your bilingual skills in Spanish and English will ensure smooth communication with our diverse team and clients. You will oversee various service lines, ensuring that all operations, including custodial and maintenance, run seamlessly according to C&W policies. A key part of your role will involve managing contracts, supervising our comprehensive service programs, and addressing needs and requests from tenants promptly. You’ll be in charge of essential site documentation, budgets, financial reports, and developing long-term maintenance plans. If you’re skilled in financial management, have experience in property operations, and have a knack for building relationships with both staff and tenants, this could be the perfect opportunity for you. You'll be expected to lead, inspire, and conduct performance evaluations for staff, ensuring everyone is aligned with the company’s objectives and standards. Join us at C&W Services and help us deliver exceptional facilities management while enjoying the vibrant culture of Puerto Rico!

Frequently Asked Questions (FAQs) for Facility Manager Role at cw
What are the responsibilities of a Facility Manager at C&W Services?

The Facility Manager at C&W Services is tasked with overseeing daily operations, managing contracts, and ensuring maintenance and safety compliance across multiple sites. Responsibilities include supervising service programs, responding to tenant needs, and preparing necessary documentation and budgets.

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What qualifications are needed to apply for the Facility Manager position at C&W Services?

To apply for the Facility Manager position at C&W Services, candidates typically need a Bachelor's degree in Facilities Management, Project Management, or a related field, along with relevant experience in building management and construction. Industry certifications like CFM or BOMA are preferred.

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How does C&W Services support staff development for the Facility Manager role?

C&W Services supports staff development for the Facility Manager role through ongoing training, performance evaluations, and opportunities for professional certifications. The company values the growth of its employees and encourages skill enhancement.

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What is the work environment like for Facility Managers at C&W Services?

Facility Managers at C&W Services enjoy a cooperative environment, overseeing multiple locations and collaborating with diverse professionals. The role requires excellent interpersonal skills to foster positive relationships with tenants and staff while managing operations effectively.

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What key skills are important for a successful Facility Manager at C&W Services?

Successful Facility Managers at C&W Services possess strong financial management skills, excellent communication abilities, and a thorough understanding of property operations and maintenance. Proficiency in Microsoft Office is also important for generating reports and presentations.

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Common Interview Questions for Facility Manager
Can you describe your experience with facility management and how it relates to the role at C&W Services?

In answering this question, highlight your previous roles and specific responsibilities that align with the Facility Manager position. Discuss your experiences managing budgets, handling tenant requests, and overseeing maintenance programs.

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How do you prioritize tasks when managing multiple facilities?

Showcase your organizational skills by discussing how you assess urgency and importance. Provide examples of time management strategies or tools you’ve used to balance tasks effectively across various locations.

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What strategies do you use for effective communication with tenants and staff?

Illustrate your communication approach by sharing examples of how you’ve resolved tenant issues or motivated staff. Emphasize the importance of transparency, active listening, and regular updates.

Join Rise to see the full answer
Describe a challenging situation you faced in facility management and how you resolved it.

Share a specific story that demonstrates your problem-solving skills and resilience. Outline the steps you took to assess the situation, the actions you implemented, and the positive outcome that followed.

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What financial management experience do you have related to facility operations?

Discuss your familiarity with budgeting and financial reports. Give examples of past experiences where you helped optimize costs or improve financial performance in your previous roles.

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How do you stay current with industry trends in facility management?

Highlight your commitment to continuous learning by mentioning resources like professional certifications, industry publications, and attendance at relevant conferences that keep you informed about facility management trends.

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Can you explain your understanding of Service Level Agreements (SLAs) and how they impact facility management?

Explain SLAs as a key component in defining expectations and responsibilities between service providers and clients. Discuss how you ensure compliance with SLAs in your facility management practices.

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What role does technology play in modern facility management for you?

Share your experiences with utilizing technology, such as maintenance management software and Building Management Systems (BMS). Discuss how technology assists in improving efficiency and reactive maintenance tracking.

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What techniques do you use for evaluating staff performance in facility management?

Discuss the importance of setting clear performance metrics and regular feedback sessions. Share your methods for evaluating staff contributions, such as incorporating self-assessments and goal tracking.

Join Rise to see the full answer
Why do you want to work as a Facility Manager for C&W Services specifically?

Express your enthusiasm for the company's values, culture, and commitment to excellence in facility management. Mention how your skills align with their mission and how you can contribute to their success.

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DATE POSTED
April 19, 2025

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