Panel Manager

As a Panel Manager at Datassential, your key responsibilities involve being the primary point of contact for our survey panel community of foodservice operators, including restaurant owners and chefs. You'll develop and implement creative strategies for recruiting and engaging participants, enhance participant profiles with new data points, maintain stringent data quality standards, and oversee survey distributions to ensure the successful collection of accurate data.

To excel as a Panel Manager at Datassential, candidates should possess at least 2 years of experience in a similar role such as market research or sales development. Strong analytical and communication skills are essential, along with solid computer proficiency, particularly in MS Office. A degree in business administration, marketing, or a related field is advantageous, but equivalent experience will also be considered.

At Datassential, we believe in providing our Panel Managers with the resources they need to thrive. This includes access to the latest technology and tools, like Dynata Survey Platform, and a supportive team environment. Our commitment to professional development is reflected in our competitive compensation packages and robust employee benefits, which allow our team members to recharge and maintain a healthy work-life balance.

Successful Panel Managers at Datassential exhibit excellent communication and interpersonal skills, a keen eye for detail, and the ability to manage multiple projects simultaneously. Being a quick learner with a positive attitude and strong analytical skills to track and interpret data are crucial. Additionally, having previous experience in relationship building within community-based roles is a definite plus.

Working with Datassential as a Panel Manager comes with fantastic benefits including competitive salary options, unlimited PTO, a supportive health insurance plan, 401K matching, and wellness reimbursements. Our remote-first culture offers flexibility and promotes an inclusive work environment that encourages everyone to bring their unique perspectives to the table.

When answering this question, highlight specific experiences where you successfully recruited and managed survey participants. Share metrics or outcomes that demonstrate your skills in participant engagement and retention. Discuss any creative approaches you used to enhance the survey experience.

To ensure high-quality data, it's essential to maintain rigorous standards during participant recruitment and selection. Discuss protocols you follow to verify participant information and explain how you manage survey invitations to optimize response rates while avoiding biases.

Share examples of innovative recruitment strategies you've implemented. This could include leveraging social media, partnerships with industry organizations, or unique incentive programs. Emphasize how these strategies enhanced participation and enriched panel diversity.

Describe a time when you faced a challenging situation with a panel participant and how you resolved it. Emphasize your communication skills, patience, and professionalism while maintaining a focus on ensuring a positive experience for all involved.

Discuss the key performance indicators you monitor such as recruitment rates, engagement levels, response rates, and participant retention. Explain how analyzing these metrics helps you make data-driven decisions to enhance the panel community.

Explain your philosophy on relationship building, focusing on active listening, patience, and consistent communication. Share an example of how you cultivated long-term relationships, emphasizing the benefits this had for survey quality and participant involvement.

Highlight a specific project related to panel management or market research that resulted in measurable success. Focus on your role, the challenges faced, and how you drove the project to completion, including any innovative methods employed.

Demonstrate your knowledge about Datassential by discussing its innovative approach, data utilization, and commitment to empowering clients with actionable insights. Reference any of their well-known products or achievements to show you have done your research and are genuinely interested in the company.

Discuss your organizational methods, such as using project management tools or prioritizing tasks. Share specific strategies that help you stay on track with deadlines, manage workload effectively, and ensure that all projects receive the attention they require.

Relate your personal passion for food and beverage to your professional experience, sharing why you believe this industry is exciting and important. Discuss how this motivation drives you to engage deeply with community participants and produce meaningful insights.