Administrative Assistant

The Administrative Assistant at DaVita plays a crucial role in facilitating smooth operations at the Hermiston Community Dialysis Center. This includes managing vital documentation such as patient charts, treatment logs, and invoices, along with ensuring proper scheduling for patients' transportation and medical appointments. This position is all about making patients feel comfortable and cared for.

To qualify for the Administrative Assistant position at DaVita, candidates must possess a high school diploma or GED. Preferred qualifications include a medical secretary or secretarial certification, as well as at least one year of relevant experience in an administrative role within a medical environment. Proficiency in Microsoft Office and a typing speed of 60 WPM are also essential for success in this role.

DaVita provides a comprehensive rewards package for Administrative Assistants, including medical, dental, and vision coverage, as well as a 401(k) match. Additional benefits include paid time off, EAP counseling sessions, access to family resources, and various professional development programs aimed at career growth and leadership training.

At DaVita, we prioritize a community-first culture that emphasizes belonging and fun on and off the clock. We maintain a strong foundation of core values that guide our interactions, ensuring that each Administrative Assistant feels valued and supported. Team-building activities and recognition programs are just a few ways we celebrate contributions and foster a positive workplace.

DaVita is dedicated to nurturing talent among its staff, including Administrative Assistants. We offer various opportunities for career advancement through our award-winning education and training programs. Employees are encouraged to pursue their goals via professional development courses and leadership training, ensuring continuous growth and potential for promotions within the organization.

When discussing your experience, focus on specific tasks you handled, such as managing medical records, scheduling patient appointments, or assisting with billing processes. Aim to illustrate your ability to multitask and handle sensitive information, showcasing your organizational skills tailored for the healthcare environment.

It's important to convey your calm demeanor under pressure, particularly in a healthcare setting. Share examples where you remained patient, actively listened, and addressed patient concerns efficiently. Highlight your techniques for stress management, such as prioritizing tasks and practicing empathy.

Be prepared to discuss your experience with relevant software such as Microsoft Office. Explain how you've used these tools to manage documents, create spreadsheets, or facilitate communication, emphasizing your comfort with technology in an administrative capacity.

Share your enthusiasm for DaVita's community-first culture and its commitment to providing exceptional patient care. Use personal anecdotes or values that resonate with DaVita's mission, emphasizing how you align with their goals in healthcare.

Take this opportunity to showcase your commitment to patient care. Provide a specific example that illustrates your dedication, whether it's arranging extra support or ensuring a smooth visit for a patient. Highlight the positive impact of your actions.

Demonstrate your organizational skills by explaining your process for prioritizing tasks. Discuss factors like urgency and importance, and provide examples of how you've effectively managed your time to meet deadlines in past roles.

Emphasize your active listening skills and your approach to ensuring clarity when communicating with patients. Discuss your methods for maintaining professionalism and compassion in various scenarios, whether in person or over the phone.

Talk about your commitment to continuous learning, including attending relevant training sessions and reading industry-specific publications. Demonstrating initiative in staying informed about healthcare changes showcases your dedication to the role.

Focus on empathy and communication as key traits. Explain how being sensitive to patient needs and managing stress are vital in a healthcare environment, and emphasize how these qualities enhance patient experiences and foster a supportive atmosphere.

Share your thoughts on building strong team relationships through participation in events, sharing laughter, and engaging in fun initiatives. Highlight your willingness to foster a culture where everyone feels included and valued, aligning with DaVita's mission of community first.