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PEO Implementation Manager - job 1 of 4

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

We are seeking a PEO Implementation Manager to join our rapidly growing team. In this role, you will be responsible for overseeing the successful implementation for our Professional Employer Organization (PEO) clients. The ideal candidate will have deep knowledge of payroll processes, strong project management skills, and familiarity with PrismHR software. You will collaborate closely with internal teams, clients, and third-party vendors to ensure seamless onboarding and payroll integration, driving an exceptional client experience.

Key Responsibilities:

  • Project Management: Lead and manage the end-to-end implementation process for PEO services, with an emphasis on payroll processes, ensuring timely and accurate execution.

  • Client Onboarding: Partner with clients to understand their payroll needs and customize solutions that align with their operational and compliance requirements.

  • PrismHR Expertise: Leverage PrismHR software to configure payroll settings, ensure data accuracy, and troubleshoot issues during the implementation phase.

  • Cross-Functional Collaboration: Work closely with tax, legal, and operations teams to ensure compliance with local regulations and smooth software integration.

  • Data Migration: Oversee data collection, validation, and migration processes to transition client payroll information into Deel’s platform.

  • Quality Assurance: Conduct quality checks on payroll configurations and ensure accuracy before going live.

  • Client Relationship Management: Maintain ongoing communication with clients throughout the implementation process, ensuring their expectations are met or exceeded.

  • Continuous Improvement: Identify areas for process improvement and contribute to refining Deel’s PEO payroll implementation practices.

Key Qualifications:

  • 5+ years of experience in payroll implementation, ideally within a PEO or HR service environment.

  • 2+ years of experience in an implementation manager role, preferably within a PEO or similar environment

  • Strong working knowledge of PrismHR software with experience configuring and implementing payroll systems.

  • Familiarity with global payroll processes and PEO operations.

  • Exceptional project management skills, with the ability to manage multiple implementations simultaneously.

  • Strong understanding of payroll tax regulations, data compliance, and local labor laws.

  • Experience in client-facing roles, with strong communication and interpersonal skills.

  • Analytical mindset with a keen attention to detail and problem-solving abilities.

  • Ability to thrive in a fast-paced, dynamic environment with changing priorities.

Preferred Qualifications:

  • Experience working with global payroll systems.

  • Certified Payroll Professional (CPP) or related certifications.

  • Proficiency in other payroll or HR management systems.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

DISCLOSURE 

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on the 19th of February, 2025.

For more information about our data protection practices, please visit our Privacy Policy.

You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144.

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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What You Should Know About PEO Implementation Manager, Deel

Join the dynamic team at Deel as a PEO Implementation Manager, where we're all about transforming the hiring landscape for businesses around the globe. At Deel, we believe that exceptional talent should not be confined by geographic boundaries. As a PEO Implementation Manager, your role will be pivotal in helping our clients navigate the complexities of payroll and compliance as they grow their international teams. You'll be responsible for leading the implementation of our Professional Employer Organization (PEO) services, ensuring that clients receive a seamless onboarding experience tailored to their unique payroll needs. With over 5 years of experience in payroll implementation and a strong command of PrismHR software, you're the expert who will manage end-to-end project timelines and deliver exceptional service. Your collaboration with internal teams and third-party vendors will ensure a smooth integration of systems, while your commitment to client communication will keep every stakeholder informed and satisfied. You'll also play a crucial role in data migration, quality assurance, and continuous improvement, driving the success of our global payroll solutions. At Deel, we celebrate diversity and innovation, and we’re excited to see how you’ll help shape the future of remote work by connecting organizations with the talent they need—all while enjoying a flexible and inclusive workplace culture. Ready to make an impact with us?

Frequently Asked Questions (FAQs) for PEO Implementation Manager Role at Deel
What are the key responsibilities for the PEO Implementation Manager at Deel?

As a PEO Implementation Manager at Deel, you will oversee the entire implementation process for our Professional Employer Organization clients. This includes managing project timelines, customizing payroll solutions based on client needs, ensuring compliance with local regulations, and overseeing data migration to our platform. Strong collaboration with various internal teams and maintaining client relationships is also essential for success in this role.

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What qualifications are needed to become a PEO Implementation Manager at Deel?

Candidates for the PEO Implementation Manager position at Deel should ideally have at least 5 years of experience in payroll implementation, especially within a PEO or similar environment. Familiarity with PrismHR software is highly valued, along with strong project management skills, a deep understanding of payroll tax regulations, and exceptional communication abilities. Prior experience in client-facing roles will also be beneficial.

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How does the PEO Implementation Manager role at Deel contribute to client success?

The PEO Implementation Manager plays a crucial role in ensuring a positive client experience by leading successful onboarding processes. This includes understanding client payroll needs, customizing integrations, and providing ongoing support throughout the implementation phase. By effectively managing projects and exceeding clients' expectations, you'll help Deel enhance its reputation as a leader in the global payroll industry.

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What skills are essential for a successful PEO Implementation Manager at Deel?

Successful PEO Implementation Managers at Deel should possess excellent project management capabilities, strong analytical skills, and an attention to detail. Familiarity with global payroll processes and the ability to troubleshoot software issues on PrismHR are also critical. Additionally, strong interpersonal skills will aid in effective communication with clients and cross-functional teams.

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What is the company culture like at Deel for PEO Implementation Managers?

At Deel, the company culture encourages a supportive and inclusive atmosphere where diversity is celebrated. As a PEO Implementation Manager, you’ll be part of a fast-paced, innovative team that values learning and collaboration. We promote continuous improvement and have a commitment to helping employees grow while tackling exciting challenges in the global hiring landscape.

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Common Interview Questions for PEO Implementation Manager
Can you describe your experience with payroll implementation processes?

In a response, aim to elaborate on specific projects you've managed, highlighting your role in leading teams, managing timelines, and ensuring compliance. Mention relevant software, such as PrismHR, that you used during these implementations, and provide examples of quality assurance checks you conducted to guarantee successful launches.

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How would you handle a difficult situation during a client onboarding process?

When addressing this question, consider discussing your strategy for identifying the problem, collaborating with team members to find solutions, and maintaining communication with the client to rebuild trust. Providing a specific example where you successfully navigated challenges can demonstrate your problem-solving abilities.

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What strategies do you use to manage multiple projects simultaneously?

Here, outline your time management skills, including the tools and processes you implement to prioritize tasks efficiently. Highlight your adaptability to changing priorities and any organizational systems you’ve developed to keep your projects on track.

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How do you ensure compliance with local payroll regulations?

Discuss your methods for staying up-to-date with changing laws and regulations. Highlight your experience working with legal and tax teams to verify compliance during the implementation phases, and any proactive steps you take to address potential issues before they arise.

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What aspects of PrismHR software are you most experienced with?

Provide specific examples of how you have configured settings, conducted data migrations, or resolved issues within PrismHR. Share any metrics that illustrate your successes with the software and emphasize your ability to troubleshoot effectively.

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Describe a time when you improved a process within your team.

In your answer, be prepared to detail a specific situation where you identified inefficiencies and proposed improvements—perhaps in project timelines or client communication. Discuss the impact your changes had on team performance and client satisfaction.

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How do you measure the success of a payroll implementation?

Talk about your key performance indicators (KPIs), including client satisfaction scores, accuracy in payroll processing, and timely project completions. Mention how you gather feedback from clients post-implementation to ensure continuous improvement.

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How do you build and maintain relationships with clients?

Highlight your interpersonal skills and discuss the importance of clear communication. Mention your strategies for regular check-ins during the implementation process and follow-ups after completion to ensure clients feel supported and valued.

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What challenges have you faced while implementing payroll systems?

Share a challenging situation you encountered, such as unexpected data issues or client resistance, and how you overcame it. Focus on your problem-solving skills and emphasize the importance of teamwork and adaptability in resolving challenges.

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Why do you want to work at Deel as a PEO Implementation Manager?

In your response, convey your passion for global hiring and the importance of diversity in the workforce. Connect your values and professional goals to Deel's mission and culture, and share what excites you about the opportunity to contribute to such an innovative company.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic
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DATE POSTED
March 15, 2025

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