Account Manager (div/f/m) - job 1 of 3

As an Account Manager at DEPT, the key responsibilities include building and launching personalized customer experiences globally, executing CRM campaigns, and managing the creation of high-quality marketing assets. You will collaborate with various internal teams to ensure seamless campaign launches and will analyze campaign performance while providing insights and recommendations for scaling up successful campaigns.

To apply for the Account Manager position at DEPT in Berlin, you should ideally have over three years of experience in digital marketing, specifically in CRM and owned channels. A university degree in a relevant field is a plus, along with experience in e-commerce or online retail marketing. Being fluent in both German and English is also required for effective communication within the role.

DEPT is committed to the growth of its employees, offering opportunities for training, development, and certifications tailored to enhance your skills. As an Account Manager, you will benefit from a culture that encourages curiosity and innovation, enabling you to thrive in your role and contribute to the team's success.

Expect a vibrant and inclusive environment as an Account Manager at DEPT. The company values diversity and seeks to recruit talented individuals from various backgrounds. You will work in a hybrid setting that promotes work-life balance, while also collaborating with a global team to deliver impactful marketing campaigns.

A typical campaign for the Account Manager at DEPT involves creating targeted CRM strategies and executing them across platforms like email and in-app messaging. You’ll be responsible for audience segmentation, collaborating with creative teams for asset creation, and analyzing the performance of campaigns through data-driven insights, ensuring continuous optimization.

When responding, detail your past experience in developing and executing CRM campaigns, highlighting specific platforms you’ve used and the results achieved. Mention any tools or software you utilized for audience segmentation and performance tracking.

Emphasize your communication skills and examples of past collaborations with diverse teams. Explain how you build relationships and keep stakeholders informed throughout the campaign lifecycle.

Discuss your approach to audience segmentation, mentioning data analysis techniques and tools you’ve employed. Share examples of how segmentation has led to increased engagement or conversions in past campaigns.

Provide insight into your methodologies for tracking campaign success, discussing metrics you focus on and how you report these to stakeholders. Mention any software you use for reporting and optimization.

Share a detailed account of a successful campaign, including objectives, the creative process, execution, and results. Highlight your role and any challenges you overcame to achieve success.

Explain the resources you follow, such as industry blogs, podcasts, and webinars. Discuss how you apply this knowledge to your campaigns and marketing strategies.

Describe your process for analyzing campaign data, identifying insights, and how you implement changes based on findings to enhance performance in real-time.

Provide strategies on how to prioritize tasks and manage time effectively. Share an example of a situation where you met a deadline despite challenges.

Mention the tools you’ve used for creating marketing assets, such as graphic design software or content management systems. Discuss any collaboration tools that aid in facilitating feedback and approval processes.

Articulate your passion for marketing and how DEPT's values align with your career goals. Discuss what excites you about this opportunity and how you hope to contribute to the company’s success.