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Data Scientist

At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces. 


Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed $100m in annual recurring revenue. We've helped millions of workers across industries and aim to empower 80% of the global workforce. If you're passionate about improving the world of work, one shift a time, join us at Deputy and help shape the future of hourly employment!


Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.


We are seeking a talented and passionate Data Scientist to join our growing team and play a crucial role in developing and optimising our predictive models for churn, expansion, and contraction. You will also contribute to data-driven marketing strategies to enhance customer acquisition and engagement.


Responsibilities - Develop and maintain predictive models:
  • Utilize machine-learning techniques to build robust models that accurately predict customer churn, expansion (upgrades), and contraction (downgrades).
  • Analyze large datasets of customer behavior, product usage, demographics, and financial transactions to identify key drivers for each outcome.
  • Experiment with various modeling approaches (e.g., logistic regression, survival analysis, decision trees, deep learning) to optimize predictive performance for each model.
  • Develop and implement strategies for feature engineering and selection to improve model accuracy.


Analyse and interpret model results:
  • Clearly communicate model insights and recommendations to stakeholders across different departments.
  • Translate complex technical findings into actionable business strategies for customer retention, growth, and revenue optimization.
  • Create visualizations and reports to effectively present data-driven insights


Collaborate with cross-functional teams:
  • Work closely with product managers, engineers, and marketing teams to integrate predictive models into the product, marketing campaigns, and customer success initiatives.
  • Contribute to the development of data-driven strategies for customer segmentation, personalized messaging, and targeted interventions.


Contribute to marketing analytics:
  • Analyse marketing campaign performance to identify key drivers of success and areas for optimisation.
  • Develop models to predict the effectiveness of marketing campaigns and optimise budget allocation.
  • Segment customers based on their responses to marketing campaigns to personalise messaging and offers.
  • Measure the ROI of marketing initiatives and provide data-driven recommendations for improvement.
  • Continuously research and evaluate new machine-learning techniques and tools.
  • Share knowledge and best practices with the data science team.


Skills & Experience
  • 5+ years experience as a Data Scientist and within a scaling organisation is a bonus.
  • Strong analytical and problem-solving skills: Proven ability to apply statistical and machine-learning methods to solve real-world business problems.
  • Proficiency in Python and relevant data science libraries: Experience with scikit-learn, pandas, NumPy, and other data manipulation and modeling tools.
  • Experience with predictive modeling, ideally in a SaaS environment: Familiarity with different modeling techniques and metrics (e.g., AUC, precision, recall, F1-score).
  • Knowledge of SQL and relational databases: Ability to extract and manipulate data from various data sources.
  • Excellent communication and collaboration skills: Ability to effectively communicate technical concepts to both technical and non-technical audiences.
  • Degree in Computer Science, Statistics, Mathematics or a related field.
  • Experience with cloud computing platforms (e.g., Databricks, AWS, Azure, GCP) is a plus.
  • Experience with big data technologies (e.g., Databricks, Spark, Hadoop) is a plus.
  • Experience with marketing analytics tools and techniques is a plus.


Employee Perks


- Ownership in the company via Share Options

- Paternity/Maternity Leave Policies

- Flexible Remote-First Work Policy

- Company wide Development & Coaching

- Hackathons

- Awards - "Your Time to Shine & Celebrate Success"

- Social Events & variety of social clubs (Books, LGBT, Games, Sports)

- Mental Health Support

- Munch & Learns



Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 



#LI-Hybrid

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$100000K
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What You Should Know About Data Scientist, Deputy

Join Deputy as a Data Scientist and be part of a team that’s transforming the world of work! Based in vibrant Sydney, Deputy has a mission to empower businesses with innovative workforce management solutions. As a Data Scientist here, you’ll have the exciting opportunity to develop and maintain predictive models that will help shape our marketing strategies and improve customer engagement. Your role will involve analyzing large datasets to uncover key drivers of customer behavior, whether it’s predicting churn or identifying opportunities for expansion. You'll utilize a variety of modeling techniques and experiment with feature engineering to boost model accuracy while translating your findings into actionable business strategies. Collaboration is at the heart of what we do, so you'll work closely with product managers, engineers, and marketing experts to align your models with our initiatives. Plus, with our commitment to continuous learning and sharing knowledge through team discussions, you’ll never stop growing in your field. We're seeking passionate candidates who possess at least 5 years of relevant experience, strong analytical skills, and proficiency in Python, along with creativity and enthusiasm for solving complex problems. If you’re ready to make an impact in a fast-paced and diverse environment, we’d love for you to help shape the future of hourly employment at Deputy!

Frequently Asked Questions (FAQs) for Data Scientist Role at Deputy
What are the main responsibilities of a Data Scientist at Deputy?

As a Data Scientist at Deputy, your main responsibilities will include developing and maintaining predictive models to forecast customer churn, expansion, and contraction. You will analyze large datasets related to customer behavior and product usage, applying machine-learning techniques to build robust models. Collaborating with cross-functional teams, you will integrate these models into various products and marketing strategies to enhance customer engagement. You’ll also focus on analyzing marketing campaign performance and recommending optimizations. All these efforts ultimately aim to drive revenue growth and improve customer retention.

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What qualifications do I need to apply for the Data Scientist position at Deputy?

To apply for the Data Scientist position at Deputy, you should have a degree in Computer Science, Statistics, Mathematics, or a related field. Additionally, having at least 5 years of experience in data science, ideally within a scaling organization, is essential. Proficiency in Python and relevant libraries such as scikit-learn, pandas, and NumPy is required, along with knowledge of SQL for data manipulation. Experience with predictive modeling, particularly in a SaaS environment, will be a significant advantage. Strong analytical skills, effective communication abilities, and familiarity with cloud computing platforms are also important.

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How does the Data Scientist role contribute to marketing strategies at Deputy?

The Data Scientist role at Deputy is pivotal for enhancing marketing strategies by providing insights derived from data analysis. You’ll analyze the effectiveness of marketing campaigns by identifying key performance drivers and optimizing budget allocation based on predictive models. By segmenting customers and personalizing messaging based on their responses, your role will help Deputy enhance customer acquisition and engagement, leading to improved ROI on marketing initiatives.

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What tools and technologies should I be familiar with for the Data Scientist position at Deputy?

As a candidate for the Data Scientist position at Deputy, it's beneficial to be familiar with a range of tools and technologies. Essential skills include proficiency in Python and experience with libraries like scikit-learn, pandas, and NumPy. You should also be comfortable using SQL to extract data from relational databases. Familiarity with big data technologies such as Databricks, Spark, and Hadoop, as well as cloud platforms like AWS, Azure, or GCP, will make you a more competitive applicant. Additionally, prior experience with marketing analytics tools will be a plus.

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What opportunities for professional growth does Deputy offer as a Data Scientist?

Deputy is committed to professional growth and development for its employees, including Data Scientists. You will have access to company-wide coaching and development initiatives that encourage continuous learning. Regular hackathons and 'Munch & Learns' provide opportunities to enhance your skills in a collaborative environment. Furthermore, through team discussions and knowledge-sharing sessions within the data science team, you can stay updated on the latest trends and technologies in your field, enhancing your career trajectory.

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Common Interview Questions for Data Scientist
Can you explain your experience with predictive modeling?

When answering this question, focus on your past experiences with various predictive modeling techniques. Describe specific projects where you successfully implemented models, sharing the methods used, the outcomes achieved, and how your models improved business processes. It's a great idea to mention quantifiable results or metrics that illustrate the effectiveness of your models.

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How do you approach feature engineering for predictive models?

In your response, explain your process for feature engineering, which may involve identifying relevant features, creating new ones, and selecting the most impactful variables for your models. Highlight your familiarity with different techniques, such as correlation analysis or interaction terms, and emphasize the importance of domain knowledge in shaping the engineering process.

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What tools do you prefer to use for data analysis and why?

Discuss the specific tools you've used for data analysis and why you find them effective. For instance, you might mention your preference for Python libraries like pandas and NumPy for data manipulation, highlighting their usability and powerful functionalities. Additionally, relate your choice of tools to projects you've worked on, showcasing how they contributed to the success of your analyses.

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How do you communicate complex data insights to non-technical stakeholders?

To effectively convey complex data insights, emphasize the importance of simplifying your findings. Discuss how you tailor your communication style to suit your audience's level of understanding, using visualizations and straightforward language to explain the significance of your insights. Sharing an example of a successful presentation or report can add credibility to your answer.

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Describe a time you identified a significant trend or insight from data.

When discussing a specific instance of identifying a trend, clearly outline the data you analyzed, the methods you used, and the insights you derived. Emphasize how these insights impacted the business, such as leading to improved customer retention or a successful marketing campaign, and how you communicated these findings to your team.

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What strategies do you implement to handle missing data?

Provide a comprehensive overview of methods to handle missing data, such as imputation techniques, removing data points, or using algorithms that can accommodate missing values. Discuss how you choose the appropriate method based on the context and the potential impact on your analysis, showcasing your problem-solving skills.

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What is your experience with A/B testing and its significance in data science?

Explain your familiarity with A/B testing by discussing how you've implemented it in past projects to assess the effectiveness of different strategies or campaigns. Highlight the importance of statistical significance in your approach and how insights from A/B tests informed business decisions, showcasing your analytical mindset.

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How do you stay updated with the latest trends in data science?

Discuss your strategies for staying current with data science trends, such as following industry blogs, participating in online courses, attending webinars, or being involved in data science communities. Mention any specific resources or connections that have provided valuable insights, indicating your commitment to continuous learning.

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Can you describe a challenging data problem you faced and how you solved it?

When addressing this question, narrate a specific data problem, detailing the challenges you encountered and the approaches you took to resolve it. Emphasize your critical thinking and analytical skills while showcasing the outcome of your solution, demonstrating your ability to handle complex issues effectively.

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What role does collaboration play in your data science projects?

Highlight the importance of collaboration in your data science role. Discuss how working with other teams, such as marketing or product management, enhances the quality of your analyses and the implementation of your models. Provide examples of successful collaborations that led to impactful results to illustrate your teamwork skills.

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MISSION 'Simplify Shift Work' Managing teams is challenging — now more than ever — so we simplify the work. Our platform makes it easy to schedule in line with demand, prepare accurate payroll, and communicate clearly. We streamline employee admi...

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Full-time, hybrid
DATE POSTED
January 10, 2025

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