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Account Executive

Who we are, what we do & why we do it:

We are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products give businesses real-time visibility and control over spend, payments and expenses, and help accountants and bookkeepers reach new levels of efficiency when working with complex financial data workflows. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process and data quality for all, to make accounting more effortless.

Dext operates across Europe, North America and APAC, with an expanding SaaS product portfolio. It's a fabulous opportunity to make your mark and join our team in Canada to be part of one of the world's leading FinTech solution providers.

The role - what you’ll do as an Account Executive:
The purpose of this role is to drive sales and revenue growth by identifying, engaging, and nurturing key client relationships in small and mid-market accounting and bookkeeping firms in North America. In this key role, you will:

  • Proactively identify and pursue new business opportunities, with an emphasis on cold outreach, while also converting warm leads provided by our Marketing and Sales Operations teams. Utilize consultative phone techniques, impressive product demos, and engaging webinars.
  • Cultivate and optimize the sales pipeline, enhancing conversion rates at each stage.
  • Establish a remarkable first impression by delivering a top-tier consultation experience to prospective clients.
  • Build and maintain robust relationships with decision-makers and key stakeholders, collaborating with colleagues to ensure a smooth buying and implementation process.
  • Shape a successful customer journey, providing continuous support and fostering a positive experience for clients to minimize customer attrition and cancellations.

About you - what we are looking for:

Below are our ideal requirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity and Inclusion commitments.

  • Accountant channel expertise and/or work as a practising client-facing accountant is a plus;
  • Solid communication skills;
  • A strong desire to learn and open to coaching, actively seeking feedback and eager to implement it;
  • A track record of success in B2B sales, with a primary focus on phone-based customer interactions;
  • Consistently surpassing sales targets, showcasing a self-driven and results-oriented approach;
  • A proactive and goal-driven individual who takes ownership of their success;
  • Proficient in establishing and managing relationships with key stakeholders and strategic partners at all organizational levels;
  • Approach sales in a consultative and process-driven manner, underpinned by remarkable written and verbal communication abilities.
  • Fluency in French is a plus

What you will be part of - our values, culture and behaviours:

We are a highly ambitious, innovative, market-leading FinTech. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:

Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.

Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.

Be Together - We are one team. There is no such thing as individual success without team success.

Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us and inform how we communicate, collaborate and support each other. They are:

Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous!

What we will give you - the perks:

  • Competitive salary and commission;
  • Flexible working hours with remote and in-office options;
  • 22 vacation days annually, volunteering days, summer hours, and an additional day off the week of your birthday;
  • 5 Sick days annually;
  • RRSP matching;
  • 100% employer-covered benefits through Canada Life (medical, dental, & vision) - available on your first day;

Dext Glassdoor Company Review
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CEO of Dext
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Adrian Blair
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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Account Executive, Dext

Join Dext as an Account Executive and step into a thrilling opportunity to make a real impact in the accounting world! At Dext, we're not just about automation software; we empower businesses by offering them real-time visibility and control over their financial processes. In this role, you'll be at the forefront of our mission, engaging with small and mid-market accounting firms across North America. Your focus will be on nurturing valuable relationships, identifying new business opportunities through both cold outreach and warm leads, and delivering impressive product demonstrations that showcase our cutting-edge solutions. As you optimize the sales pipeline to enhance conversion rates, you'll ensure a top-notch consultation experience for prospective clients that sets us apart in this competitive market. We're looking for someone who thrives on building connections and is eager to shape a seamless customer journey, supporting clients throughout their interactions with us. If you're passionate about sales and have a knack for connecting with individuals, we want you on our team. At Dext, we value diversity and hire based on potential, so don't hesitate if you see parts of your experience reflected in this role. Join us and be part of a culture driven by innovation and collaboration, where your contribution will not just be recognized but truly valued.

Frequently Asked Questions (FAQs) for Account Executive Role at Dext
What does an Account Executive at Dext do?

As an Account Executive at Dext, your primary responsibility is to drive sales and revenue growth. You'll identify and nurture relationships with key clients in small to mid-market accounting firms. This involves proactive outreach, consultation, and leveraging product demos to convert leads into customers, ultimately contributing to the success of our advanced accounting solutions.

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What qualifications do I need to be an Account Executive at Dext?

While we value experience, Dext believes in hiring potential. Ideal candidates for the Account Executive role should have strong communication skills, a background in B2B sales, and a consultative approach to sales. Knowledge of the accounting industry is a plus, and a drive to learn and adapt is essential for success at Dext.

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How does Dext support its Account Executives in achieving sales targets?

Dext provides comprehensive support to its Account Executives through access to warm leads generated by our marketing and sales operations teams. You'll also benefit from continuous training, coaching, and resources that empower you to refine your sales techniques and strategies effectively.

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What is the culture like for an Account Executive at Dext?

At Dext, you'll find a collaborative and inclusive culture that emphasizes teamwork and excellence. We encourage you to be brave in your approach and exceptional in your performance. The diverse and innovative environment ensures that as an Account Executive, you are supported and empowered to achieve both personal and professional growth.

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What are the growth opportunities for an Account Executive at Dext?

At Dext, the role of an Account Executive is just the beginning. We are committed to developing our talent, offering various growth opportunities within the company. Whether you're looking to advance in sales or shift into other areas, your journey at Dext can be fulfilling and tailored to your career aspirations.

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Common Interview Questions for Account Executive
How do you approach cold outreach as an Account Executive?

When approaching cold outreach, I prioritize research to understand the prospects' pain points, tailoring my message to resonate with their specific needs. Building rapport quickly and offering value in every interaction is key to converting cold leads.

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What techniques do you use to establish relationships with key stakeholders?

To build relationships with key stakeholders, I focus on open communication, active listening, and demonstrating genuine interest in their challenges. I adapt my approach based on their preferences and work to provide solutions that align with their goals.

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Can you describe a successful sales strategy you've implemented?

In my previous role, I implemented a strategy centered around consultative selling, where I engaged deeply with clients to understand their needs. This approach not only helped in closing deals but also led to long-term partnerships and customer loyalty.

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How do you handle objections from potential clients?

I view objections as opportunities to better understand the client’s perspective. I address their concerns openly, providing factual information to alleviate fears while reinforcing the benefits of our solutions, thus turning objections into selling points.

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What role does teamwork play in your sales process?

Teamwork is vital in my sales process; I collaborate closely with colleagues to ensure alignment between marketing and sales efforts, share insights, and leverage collective expertise to enhance client interactions and drive results.

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How do you track and manage your sales pipeline?

I utilize CRM tools rigorously to track my sales pipeline, ensuring transparency and efficiency. Regular updates and analysis help me identify opportunities, manage follow-ups, and optimize my approach based on data-driven insights.

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What motivates you to succeed as an Account Executive?

I am driven by the challenge of meeting targets and the satisfaction of helping clients find the right solutions. Client success stories and the tangible impact of my work inspire me to push forward and continuously improve.

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How do you adapt your sales techniques for diverse clients?

I customize my sales techniques based on the client's unique needs, industry trends, and communication preferences. Being adaptable allows me to connect effectively, ensuring my approach is always relevant and impactful.

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What is your experience with consultative selling?

Consultative selling has been the core of my sales approach; I emphasize understanding client needs deeply to provide tailored solutions rather than simply pushing products, allowing for more meaningful engagements and sustainable relationships.

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How do you stay updated on industry trends relevant to your role?

I regularly engage with industry publications, attend webinars, and join professional networks to stay informed about market trends. This proactive approach equips me to provide clients with insights that can enhance their business strategies.

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Full-time, hybrid
DATE POSTED
March 27, 2025

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