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Clinical Outreach Representative - job 2 of 3

Company Description

At Discovery Behavioral Health, we know the best way to predict the future of healthcare is to create it.  As a member of our growing team, you will have a voice in the creation of life-changing programs and treatment centers nationwide.  Working collaboratively with the best and the brightest in our industry, you will be part of an innovative team of professionals committed to generating positive and remarkable outcomes for the clients we serve.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place.  Because we put clients first, it is our honor to support and reward those who serve them.

Compensation Range: $90-120k per year.

Compensation will be dependent upon geographic region, education, and experience.

Our Offer to You!

We are dedicated to empowering our employees with their professional and personal development by providing:  

•    401(k) 
•    Healthcare benefits 
•    Vacation and sick days
•    Employee referral program
•    Employee discounts to various stores, amusement parks, events, etc.
•    Continuing education (CE) programs and training
•    Weekly training opportunities 
•    Advancement opportunities within the organization 

Job Description

The Clinical Outreach Representative is often the first person to introduce the organization to potential clients and clinicians alike. They represent Discovery’s values and mission and plays an integral role in the marketing of our services to the outside world. The work of the Clinical Outreach Representative contributes to the branding of the organization as a leading provider of mental healthcare services.

Responsibilities

  • Developing and maintaining relationships with various healthcare professionals
  • Planning, producing and presenting in-service workshops and seminars to clinical and insurance professionals
  • Growing the Discovery referral base

Qualifications

  • Bachelor’s Degree (BA or BS)
  • Sales and Marketing experience
  • Clinical background is preferred
  • Experience performing in-service and seminars to clinical professionals
  • Excellent verbal and written communication skills
  • Excellent organizational skills and ability to establish priorities, develop plans, and implement marketing campaigns

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

 

 

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.

Discovery Behavioral Health Glassdoor Company Review
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CEO of Discovery Behavioral Health
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John Peloquin
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Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Clinical Outreach Representative , Discovery Behavioral Health

Are you ready to make a significant impact in the mental healthcare industry? At Discovery Behavioral Health, we're on the lookout for a passionate Clinical Outreach Representative to join our incredible team in sunny Santa Barbara, CA! This role is not just a job; it's an opportunity to be the face of our organization, introducing our vital services to potential clients and clinicians while embodying our values and mission. As a Clinical Outreach Representative, you will play a crucial part in our marketing efforts, helping to establish Discovery as a leading provider of mental healthcare services. Your daily tasks will revolve around developing and nurturing relationships with healthcare professionals, creating engaging in-service workshops, and expanding our referral base. If you have a Bachelor's degree and a background in sales, marketing, or clinical work, you'll fit right in! We've built an inclusive environment that supports your growth, offering fantastic benefits like healthcare, a 401(k), and continuing education opportunities. Plus, with a compensation range of $90-120k per year, your expertise will be well rewarded. Join us at Discovery Behavioral Health where your input matters and your career can flourish as we work together to create life-changing services for our clients.

Frequently Asked Questions (FAQs) for Clinical Outreach Representative Role at Discovery Behavioral Health
What are the responsibilities of a Clinical Outreach Representative at Discovery Behavioral Health?

As a Clinical Outreach Representative at Discovery Behavioral Health, you will be responsible for developing and maintaining relationships with healthcare professionals. You will plan and execute in-service workshops and seminars aimed at clinical and insurance professionals, thereby contributing to the growth of our referral base. This position acts as a crucial link between our services and potential clients, helping to promote our mission while marketing our innovative healthcare solutions.

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What qualifications are required for the Clinical Outreach Representative position at Discovery Behavioral Health?

To qualify for the Clinical Outreach Representative role at Discovery Behavioral Health, applicants should hold a Bachelor’s Degree in a relevant field, along with sales and marketing experience. A clinical background is preferred but not mandatory. Excellent communication and organizational skills are essential to establish priorities and implement marketing campaigns successfully.

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What benefits does Discovery Behavioral Health offer to Clinical Outreach Representatives?

Discovery Behavioral Health values its employees and offers a range of benefits for Clinical Outreach Representatives, including competitive salaries ranging from $90-120k annually. Employees enjoy comprehensive healthcare benefits, a 401(k) plan, vacation and sick leave, and opportunities for continuing education and training. Plus, unique employee discounts at various stores and events make working here truly rewarding!

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How does Discovery Behavioral Health promote diversity within its workplace?

At Discovery Behavioral Health, promoting diversity is a key part of our culture. We strive to create an inclusive environment that mirrors the communities and patients we serve. This commitment extends to our recruitment process, where we consider applicants from diverse backgrounds. We believe that a variety of perspectives leads to better care and innovative solutions for our clients.

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What is the workplace culture like for a Clinical Outreach Representative at Discovery Behavioral Health?

The workplace culture at Discovery Behavioral Health is characterized by collaboration, creativity, and support. As a Clinical Outreach Representative, you will work alongside some of the brightest minds in the industry, fostering positive outcomes and solutions. Our focus on employee empowerment and professional development creates a motivating environment where your ideas are valued and you can see the real impact of your work.

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Common Interview Questions for Clinical Outreach Representative
Can you explain your experience in outreach and marketing as a Clinical Outreach Representative?

In your response, focus on specific outreach projects you've handled in past roles. Highlight measurable outcomes, like increased referrals or positive feedback from workshops. Demonstrating your ability to build relationships and effectively communicate will resonate well in the interview.

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How do you prioritize your tasks as a Clinical Outreach Representative?

Share your strategies for prioritization, such as using tools for task management or setting daily/weekly goals. Discuss how you keep communication open with team members and stakeholders to stay aligned on priorities, ensuring that you're responsive to urgent needs while managing long-term projects.

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What strategies would you employ to develop relationships with healthcare professionals?

Discuss the importance of networking, attending industry events, and utilizing social media platforms to connect with healthcare professionals. Emphasize your approach to follow-up communication and how to deliver value in your interactions to build trust and rapport over time.

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How do you handle objections or challenges from clinicians when promoting services?

Describe your approach to listening to concerns while addressing them with factual information and benefits about Discovery Behavioral Health. This requires empathy and strong communication skills to foster a supportive dialogue, showing respect for their professional viewpoints.

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What role do workshops play in your outreach strategy?

Explain how workshops serve as both an educational tool and a platform for building relationships. Provide examples of successful workshops you’ve conducted in the past and how they helped to engage healthcare professionals and create new referral opportunities.

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Why do you want to work for Discovery Behavioral Health?

Articulate your alignment with the organization's mission of innovating mental healthcare. Highlight aspects of Discovery Behavioral Health that resonate with you, whether it’s the commitment to diversity, growth opportunities, or the strong team culture.

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Can you provide an example of a successful campaign or initiative you led?

Prepare a specific example detailing the campaign's goals, execution, and results. Be sure to mention any metrics that show success and how it positively affected outreach and referrals, showcasing your strategic thinking and problem-solving skills.

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How do you keep updated on trends and changes in the healthcare industry?

Discuss your methods for staying informed, such as following industry publications, attending conferences, or participating in professional associations. This shows your commitment to ongoing learning and how you utilize that knowledge to inform your outreach strategies.

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What skills do you think are most important for a Clinical Outreach Representative?

Focus on key skills such as communication, relationship-building, organization, and market awareness. Explain how these skills help you succeed in securing referrals and effectively promoting services while contributing to the growth of Discovery Behavioral Health.

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How would you measure the success of your outreach efforts?

Define metrics like increased referrals, successful in-service attendance, and overall engagement from healthcare professionals. Discuss the importance of keeping track of these metrics to refine your strategies over time and further enhance your effectiveness as a Clinical Outreach Representative.

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We save the lives of those we serve with compassionate treatment, evidence-based clinical care and an unwavering alliance among staff, patients, their families and communities.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 11, 2025

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