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Quality Assurance Manager

This is a full-time position.

Are you ready to drive success in a dynamic engineering environment? Dispel is inviting an enthusiastic QA professional to join our team.

Dispel is looking for an experienced QA Manager to lead our quality assurance efforts and ensure our engineering projects meet the highest standards of quality.

We’re looking for professionals with 5 to 8 years of experience in quality assurance or a closely related field, who are adept at upholding product quality, meeting deadlines, and navigating complex challenges. At Dispel, quality assurance is pivotal—it’s about advocating for the highest standards, tackling various challenges, and thriving in an environment of continuous growth and learning.

In this role, not only will you spearhead our engineering team's QA processes—from devising and enforcing testing strategies to overseeing test execution and monitoring results—but you will also actively engage in hands-on testing.

We’re looking for someone with a thorough understanding of quality assurance methodologies, especially within an Agile development framework. If you're passionate about delivering high-quality work and enjoy working with a talented team, we encourage you to apply for this position.


Location

We are a 100% fully remote company. You are welcome to use our office in Brooklyn, New York City.

  • 5-8 years of experience in quality assurance, demonstrating the ability to lead quality-focused initiatives and directly engage in testing activities.
  • Establish and communicate product quality metrics, both general and project-specific.
  • Prioritize defect backlogs to focus engineering efforts on issues significantly impacting user experience.
  • Collaborate with engineering to integrate quality assessment practices throughout the product lifecycle.
  • Expertise in creating detailed test cases from product specifications, executing these tests, and managing the overall testing lifecycle.
  • Strong communication, leadership, problem-solving and interpersonal skills.
  • Proficient in fostering a collaborative, efficient work environment aimed at achieving common goals, with a keen emphasis on enhancing customer satisfaction through the delivery of customer-centric solutions.

Extra Credit

  • Certifications such as ISTQB Certified Tester, Certified Software Quality Engineer (CSQE), Certified Software Tester (CSTE), or similar.
  • Experience leading QA teams for SaaS platforms and API testing
  • Experience with quality management software, such as JIRA, Tuskr, Playwright, Selenium, or TestRail.
  • Experience with specific technologies and product types, such as SaaS platforms, API development and testing, and networking-intensive solutions.

Good Personal Traits

  • A willingness to accept failure and feedback, learn and try again.
  • A passion for learning new disciplines and gaining a deep understanding of how others on the team do their work.
  • Strong ability to communicate effectively with developers, team members, and stakeholders in a fully remote environment.

At Dispel you’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  • 401(k) w/ company match.
  • Paid time off
  • Parental leave
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Health savings account

The U.S. pay range for this position is between $104,550 and $123,000/year with an expected Annual Incentive Plan (AIP) bonus yearly (including bonus or commission). Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Dispel is proud to be an equal employment opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Beware of Hiring Scams: Dispel will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to people@dispel.com. All of our legitimate openings can be found on the Dispel Career Site at https://apply.workable.com/dispel/

Average salary estimate

$113775 / YEARLY (est.)
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$104550K
$123000K

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What You Should Know About Quality Assurance Manager, Dispel

Are you an experienced QA professional looking to make a significant impact in a vibrant engineering environment? Join Dispel as a Quality Assurance Manager! In this full-time, fully remote role, you will lead our quality assurance efforts, ensuring that all engineering projects meet our high standards. With 5 to 8 years of solid experience under your belt, especially in Agile settings, you'll find yourself at the heart of our QA processes. Here at Dispel, quality assurance means advocating for excellence, diving into hands-on testing, and continually enhancing our products' quality across the board. You will establish product quality metrics, prioritize defect backlogs, and work closely with our engineering team to weave quality practices throughout the product lifecycle. Strong leadership and communication skills are essential, as well as a knack for fostering a collaborative environment that aims toward a stellar user experience. If you're passionate about quality, thrive in dynamic settings, and enjoy working alongside a talented team, Dispel is eager to have you on board! Plus, with perks like health coverage, paid time off, and a supportive company culture that promotes growth, you’ll see firsthand how your contributions tie into our mission. Apply today to join Dispel, where your expertise will be recognized and rewarded!

Frequently Asked Questions (FAQs) for Quality Assurance Manager Role at Dispel
What are the primary responsibilities of a Quality Assurance Manager at Dispel?

As a Quality Assurance Manager at Dispel, you will lead and oversee all QA processes, focusing on developing and enforcing testing strategies while also actively participating in hands-on testing. Key tasks include establishing product quality metrics, managing defect backlogs, and collaborating with engineering teams to integrate quality practices throughout the entire product lifecycle.

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What qualifications are required for the Quality Assurance Manager position at Dispel?

Candidates for the Quality Assurance Manager role at Dispel should possess between 5 to 8 years of experience in quality assurance or a related field. Familiarity with Agile methodologies, strong communication skills, and a proven ability to lead quality-focused initiatives and engage in testing activities are essential for success in this position.

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What soft skills are important for a Quality Assurance Manager at Dispel?

A successful Quality Assurance Manager at Dispel should possess strong leadership, communication, and interpersonal skills. Additionally, cultivating a collaborative work environment and the ability to accept feedback and learn from failure are key traits that contribute to a high-performing team.

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Does Dispel require any certifications for the Quality Assurance Manager role?

While not mandatory, certifications such as ISTQB Certified Tester, Certified Software Quality Engineer (CSQE), or Certified Software Tester (CSTE) are highly valued for the Quality Assurance Manager position at Dispel. These credentials signify a professional commitment to quality assurance excellence and may enhance your application.

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What kind of testing tools does Dispel utilize for quality assurance?

At Dispel, Quality Assurance Managers often work with various quality management software tools such as JIRA, Playwright, Selenium, and TestRail. Proficiency in these tools, along with experience in testing for SaaS platforms and API development, will be beneficial for your success in this role.

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Common Interview Questions for Quality Assurance Manager
Can you explain your experience with Agile quality assurance methodologies?

In answering this question, highlight your previous roles where you utilized Agile practices. Discuss specific experiences with iterative testing and collaboration with cross-functional teams. Mention the outcomes of implementing Agile QA, such as improved product quality or faster release cycles.

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Describe a challenging defect you encountered and how you handled it.

It's essential to detail a specific scenario, explaining the steps you took to identify and resolve the defect. Discuss how you communicated with the team, what testing methods you used, and how you ensured that the solution improved product quality without delaying project timelines.

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How do you prioritize tasks in your QA process?

When discussing prioritization, explain your methodology for assessing issues based on severity and impact on user experience. Illustrate how you collaborate with engineering teams to focus efforts on high-priority defects that could affect customers adversely.

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What metrics do you use to measure the quality of a product?

Mention specific metrics such as defect density, test case pass rate, and customer satisfaction. Explain how you gather this data and use it to make informed decisions regarding product quality and improvement areas.

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How do you foster collaboration among QA team members and cross-functional teams?

Discuss the importance of communication tools and regular check-ins, such as stand-up meetings, as well as the value of creating a supportive environment. Share examples of how you've encouraged teamwork to enhance quality outcomes.

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What types of testing do you think are most critical for a software product?

Your answer should reflect an understanding of different testing types, like functional, regression, and performance testing. Explain why a combination of these is essential to ensure comprehensive product quality and user satisfaction.

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How do you stay updated with the latest quality assurance trends and tools?

Detail your strategies for professional development, such as attending conferences, participating in online courses, or engaging in QA communities. Mention tools you've recently explored that could enhance your work.

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Can you explain a time when you had to adapt your QA strategy to meet project demands?

Provide a narrative involving a project that required you to pivot your testing strategy. Explain the factors influencing this change, how you communicated with stakeholders, and the results of your new approach.

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What role does user feedback play in your QA process?

Emphasize the importance of incorporating user feedback to inform quality standards. Discuss specific examples where user feedback led to significant changes in the testing strategy or product features.

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How do you ensure your QA team meets its deadlines without compromising quality?

Highlight the importance of effective time management, setting realistic deadlines, and maintaining clear communication with all stakeholders. Share techniques on how you balance the need for speed and thoroughness in testing.

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Dispel is the world's leading provider of Moving Target Defense networks; designed, built, and maintained in the United States. Founded in 2015, the cybersecurity company has offices in Austin, New York, Virginia, and Tokyo. The company's mission ...

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Full-time, remote
DATE POSTED
March 27, 2025

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