Field Installation Engineer

As a Field Installation Engineer at DMI, you will be responsible for supporting network installations, performing hardware deployments, troubleshooting connectivity issues, and ensuring all operations adhere to security and performance standards. Your expertise in configuring and monitoring Cisco network devices will play a key role in this position.

At DMI, the qualifications for a Field Installation Engineer include a bachelor’s degree along with 2-4 years of relevant experience. A successful background investigation and Public Trust clearance are also required, along with the ability to mentor junior staff and willingness to travel frequently.

Yes, the Field Installation Engineer position at DMI is remote, allowing you to work from anywhere in the United States while still contributing to impactful projects and collaborating with a diverse team.

DMI offers a wide array of benefits for Field Installation Engineers, including health insurance, financial wellness programs, tuition assistance for continuing education, wellness programs, and a generous 401k match to ensure financial stability. We truly care about our employees’ overall wellbeing.

Field Installation Engineers at DMI can expect frequent travel to various field sites for network installations, upgrades, and troubleshooting. This travel is essential to ensure that our services meet the expectations of our clients while providing hands-on support.

When answering this question, highlight specific projects where you've configured, monitored, or troubleshot Cisco devices. Discuss key achievements, your approach to problem-solving, and how your actions improved network performance.

Share a structured approach to troubleshooting, such as identifying symptoms, isolating problems, and testing solutions. Use a real-world example to demonstrate your analytical skills and adaptability under pressure.

Discuss your familiarity with security protocols and your approach to maintaining compliance. Be specific about documentation practices and types of security assessments you conduct during installations.

Mention any formal or informal mentoring experiences. Discuss techniques you use to foster growth and knowledge sharing, such as hands-on training, feedback sessions, and encouraging questions to promote learning.

Provide a detailed overview of the challenge, your diagnostic process, actions taken, and the outcome. Highlight key learning points and how they shaped your approach to future installations.

Share the tools you utilize for communication and collaboration, such as video conferencing and project management software. Emphasize the importance of clarity, proactive updates, and scheduling regular check-ins.

Mention specific resources you follow, such as tech blogs, online courses, and industry forums. Highlight any professional development or certifications that keep your skills sharp and up-to-date.

Discuss your time management strategies, such as prioritizing tasks, using planning tools, and effective delegation. Provide examples that show your ability to stay organized and meet deadlines.

Reflect on technical skills such as problem-solving and technical acumen, alongside soft skills like communication and adaptability. Tie these to your personal experience and how they have contributed to your success.

Express your alignment with DMI’s values and mission. Discuss the unique opportunities that excite you about working with DMI, such as the chance to support diverse clients and be part of a recognized top workplace.