Disbursement Associate (Contract)

As a Disbursement Associate at Doma Technology LLC, your primary responsibilities will include executing disbursement functions for settlement funds, reviewing incoming funds for accuracy, and ensuring timely outgoing payments according to the specified Closing Instructions. You'll also be responsible for communicating with lenders regarding any issues that arise and assisting junior team members as needed. Attention to detail and proactive problem-solving will be key aspects of your role.

Doma Technology LLC requires candidates for the Disbursement Associate position to have at least one year of title and escrow disbursement experience. Excellent communication skills, strong attention to detail, and the ability to navigate a fast-paced work environment are essential. Familiarity with title insurance, regulatory guidelines, and bonus qualifications like experience working with ResWare and having individual title or escrow licenses will enhance your candidacy.

At Doma Technology LLC, we believe in the continuous development of our team members. As a Disbursement Associate, you'll receive on-the-job learning, mentorship from senior colleagues, and opportunities for professional growth through our supportive company culture. We encourage calculated risk-taking and learning from mistakes, which fosters a rich environment for personal and career advancement.

A typical day for a Disbursement Associate at Doma Technology LLC involves managing incoming balanced settlement funds, processing outgoing payments, and reviewing all disbursement details for accuracy. You'll communicate regularly with lenders, assist junior staff, and prioritize tasks to ensure timely processing of all files. Being proactive in problem-solving and meeting customer needs is crucial as you work to provide a smooth closing experience.

Doma Technology LLC offers a comprehensive benefits package, including medical, dental, and vision insurance starting from your first day of employment. Other benefits include a 401(k) with company match, generous vacation time, paid family bonding leave, tuition reimbursement, and more. We prioritize the well-being of our employees, making it easy for you to achieve a work-life balance.

When answering this question, focus on specific experiences where you handled disbursement tasks. Highlight any accomplishment or challenge you overcame in your previous roles, showing your understanding of the process and its importance.

To effectively answer this, discuss your attention to detail, methods for double-checking information, and any tools or practices you use to minimize errors. Providing examples of situations where your accuracy made a significant impact can strengthen your response.

Share a specific example from your past where you navigated a stressful situation successfully. Focus on your problem-solving strategies, how you prioritize tasks, and maintain communication with stakeholders during those times.

Explain your approach to troubleshooting issues with incoming funds. Discuss how you would escalate complicated problems to senior team members while also taking steps to resolve simpler issues independently.

Discuss your communication style and techniques that help you convey information clearly and concisely. Mention the importance of active listening and how you build rapport with lenders to ensure a smooth disbursement process.

Provide an example that showcases teamwork. Focus on your ability to work with colleagues to identify and overcome challenges, emphasizing the positive outcome achieved through collaboration.

Discuss any relevant experience you have with tools like ResWare or other industry-specific software. Highlight your proficiency with computer programs and how quickly you adapt to new technologies.

Detail your strategies for prioritization, such as focusing on deadlines, the complexity of tasks, and any methodologies you use (for example, a digital to-do list) to remain organized and efficient.

Share your thoughts on qualities such as attention to detail, communication skills, and proactivity. Provide reasons why you believe these traits are essential for success in disbursement roles.

Tailor your response to reflect your admiration for Doma Technology LLC’s company values, commitment to customer satisfaction, and why you’re excited about the opportunity to contribute to such goals. Make it personal and genuine.