Assistant Manager (03151) - 10555 Nw 41st St

As an Assistant Manager at Domino's, you will be responsible for overseeing operational tasks like cost and inventory control, managing cash flow, and ensuring exceptional customer relations during your shifts. Leadership is key, as you'll also assist in employee training and development, enforce food safety standards, and contribute to a positive team environment.

For the Assistant Manager role at Domino's, prior leadership experience is preferred. This includes familiarity with basic operational procedures, as well as a strong foundation in customer service and an ability to develop team members in a fast-paced setting.

As an Assistant Manager at Domino's, you can look forward to a competitive hourly rate along with a comprehensive benefits package. Additionally, you’ll receive outstanding training that equips you for success and opens doors for future career growth, along with exclusive discounts on menu items!

Domino's places a strong emphasis on employee development, especially for Assistant Managers. You will receive training from industry leaders and have access to resources that foster your skills in leadership, operational efficiency, and customer service, all aimed at enhancing your career.

An ideal Assistant Manager at Domino's possesses strong leadership qualities, excellent customer service skills, and the ability to operate and troubleshoot technology efficiently. You should be a team player who demonstrates accountability while maintaining high standards of food safety and operational integrity.

To manage a difficult customer, I would first listen carefully to their concerns to understand their perspective. It's essential to remain calm, empathetic, and professional while addressing their issues. I would then work to provide a satisfactory solution within the company's policies and reaffirm our commitment to exceptional service.

My leadership style is collaborative and supportive. I believe in empowering team members through open communication and providing constructive feedback. By fostering an inclusive environment, I encourage everyone to share ideas and contribute to our team's success.

To improve team performance, I would assess current workflows and identify areas for improvement. Providing targeted training sessions, setting clear and achievable goals, and encouraging regular feedback are key strategies to enhance engagement and performance.

During a busy shift, I prioritize tasks based on urgency and impact on customer satisfaction. I typically focus on customer service activities first, then manage the team's operational duties while keeping communication open to adjust priorities as needed.

Teamwork is vital for the Assistant Manager position at Domino's. Collaborating with team members ensures that operations run smoothly, promotes a positive work environment, and enhances overall service quality, which leads to happier customers.

In an emergency, I would first ensure the safety of all employees and customers. Clear instructions would be provided to the team to follow emergency protocols. After resolving the situation, I would analyze what happened to create a plan for preventing similar occurrences in the future.

To manage inventory effectively, I would implement regular audits, establish par levels for stock, and closely monitor sales trends to anticipate needs. Using inventory management software can also streamline processes and maintain optimal stock levels.

At a previous job, I initiated a customer feedback program that allowed us to understand our patrons' needs better. Based on their insights, we adjusted our service approach, which resulted in a noticeable increase in customer satisfaction and loyalty.

If I noticed a team member struggling, I would arrange a private meeting to discuss their challenges and identify any obstacles they might be facing. Together, we would develop an action plan that includes additional training or support to help them improve.

I prioritize food safety by consistently training the team on best practices, conducting regular inspections, and enforcing strict adherence to food safety protocols. By leading by example and maintaining open communication, we can ensure a safe dining experience for our customers.