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Assistant Manager - job 7 of 39

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

 

Qualifications

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager, Domino's

Are you ready to take the next step in your career? Join Domino's Pizza as an Assistant Manager at our Worthington location! This role is perfect for someone who thrives in a lively environment and has a knack for leadership. You'll be the driving force behind operations during your shift, making sure everything runs smoothly, from inventory control to customer relations. We believe that being a great Assistant Manager means setting the standard for performance and teamwork while having a blast doing it. If you’re someone who can juggle multiple tasks with ease, has a strong sense of judgment, and is passionate about delivering exceptional service, we want to meet you! Here at Domino's, you’re not just delivering pizza—you’re building a career with incredible advancement opportunities. Many of our successful franchise owners began as delivery drivers or team members, so your hard work could really pay off! Enjoy a fun, flexible work environment, where diversity is celebrated and your unique skills are valued. If you're ready to step up and show us what you've got, look no further—this is your chance to lead a team in delivering what we believe is the best pizza experience. Apply to be an Assistant Manager at Domino's Pizza, and help us continue to achieve our mission of being the best in pizza delivery. Let's make pizza great together!

Frequently Asked Questions (FAQs) for Assistant Manager Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you'll be responsible for overseeing operations during your shifts, which includes managing staffing, inventory control, cash handling, and ensuring exceptional customer service. You'll also set standards for your team, enforce company policies, and maintain a clean and efficient work environment. Ultimately, your role is key to creating a positive experience for both customers and team members.

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What qualifications are needed for the Assistant Manager position at Domino's Pizza?

To become an Assistant Manager at Domino's Pizza, candidates should possess strong multitasking abilities, excellent judgment, and proficiency in mathematical calculations. Experience in a leadership role can be beneficial, as well as prior experience in customer service or restaurant management. A passion for teamwork and a commitment to following company policies are essential for success in this position.

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Are there opportunities for advancement for an Assistant Manager at Domino's Pizza?

Absolutely! Many of our franchise owners started as delivery drivers and worked their way up to management positions. At Domino's Pizza, there is a clear pathway for career growth—from Assistant Manager to General Manager and even to franchise ownership. We value our team and are committed to facilitating your professional development and future success.

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What should I expect in terms of work conditions as an Assistant Manager at Domino's Pizza?

The work conditions for an Assistant Manager at Domino's Pizza can vary. You'll experience a mix of indoor and outdoor responsibilities, facing varying temperatures from the kitchen to outside tasks. You should expect to be on your feet for most of your shift, dealing with hot surfaces and heavy lifting. A key part of the job includes working in a fast-paced environment, making it essential to thrive under pressure and stay organized.

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What is the team culture like at Domino's Pizza for an Assistant Manager?

The team culture at Domino's Pizza is vibrant and inclusive, prioritizing diversity and teamwork. As an Assistant Manager, you can expect to work in a fun and supportive environment, where each member's contributions are valued. We encourage collaboration and personal growth, ensuring that everyone feels like a valuable part of our mission to deliver the best pizza experience in the world.

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Common Interview Questions for Assistant Manager
What leadership experience do you have that prepares you for the Assistant Manager role?

In answering this question, focus on specific examples that highlight your ability to lead a team effectively. Discuss instances where you successfully managed staff, resolved conflicts, or improved team performance. Demonstrating your understanding of leadership principles, and how they apply to the dynamic environment at Domino's Pizza, will show your readiness for the Assistant Manager position.

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How do you handle customer complaints as an Assistant Manager?

To answer this question, showcase your problem-solving skills and customer service philosophy. Explain how you listen actively to understand the customer's issue, empathize with their situation, and offer solutions. Discussing a specific example of resolving a customer complaint demonstrates your capability in maintaining customer satisfaction and loyalty at Domino's Pizza.

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Can you describe how you would manage inventory control?

When addressing inventory control, you should discuss your previous experiences managing stock levels, placing orders, and tracking supplies. Highlight your attention to detail and how you ensure accurate inventory counts to minimize waste and costs. This is particularly relevant in a fast-paced environment like Domino's Pizza, where effective inventory management is critical for success.

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What strategies would you implement to motivate and engage your team?

In your response, focus on your approach to team-building and maintaining high morale. Discuss strategies such as regular feedback, recognition for hard work, and fostering open communication. Providing examples of how you've successfully led teams in the past can illustrate your effectiveness in creating an engaging workplace at Domino's Pizza.

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How do you manage stress during busy shifts?

Discuss techniques you use to handle stress, such as prioritizing tasks, delegating responsibilities, and staying calm under pressure. Mention your commitment to maintaining a positive attitude in busy situations, as this not only helps you but also encourages your team during high-demand periods at Domino's Pizza.

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What do you think is the key to delivering excellent customer service?

Your answer should emphasize the importance of understanding customer needs, being responsive, and providing a friendly experience. Discuss how you believe consistency and training are crucial in achieving high customer service standards, particularly in a fast-paced company like Domino's Pizza.

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How would you ensure adherence to company policies and standards?

Explain your approach to training and mentoring staff, emphasizing the importance of equipping your team with the knowledge and understanding of Domino's Pizza's policies. Stress the value of leading by example and holding prompt discussions when deviations occur, ensuring everyone understands the standards expected of them.

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Can you give an example of a successful marketing initiative you led?

In your response, provide a detailed example of a marketing initiative you've been a part of, focusing on how you helped plan, execute, and analyze its success. Highlight any measurable results or feedback from customers, and discuss how this experience can translate to driving sales at Domino's Pizza.

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What role does teamwork play in your management style?

This is a perfect opportunity to showcase your belief in collaboration and building relationships within your team. Talk about how teamwork contributes to problem-solving and achieving goals while maintaining a positive atmosphere at Domino's Pizza, and share any relevant experiences that demonstrate your collaborative approach.

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Why do you want to work for Domino's Pizza as an Assistant Manager?

In answering this question, express your enthusiasm for the company’s values and mission. Discuss the exciting career development opportunities and how they align with your professional goals. Highlight your passion for pizza and customer service and articulate how you look forward to contributing positively to the team at Domino's Pizza.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 21, 2025

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