Assistant Manager(06372) - 1200 Dexter Street

As an Assistant Manager at 1200 Dexter Street, your main responsibilities include operating all equipment, managing inventory, preparing products, and accurately processing both telephone and internet orders. You'll also ensure cleanliness and organization within the facility, making your role vital for customer satisfaction and operational efficiency.

To thrive as an Assistant Manager at 1200 Dexter Street, excellent customer service skills are crucial. You should also possess strong communication abilities, both written and verbal. Additionally, basic math skills for inventory management and monetary transactions are important. Previous experience in a managerial role is a plus but not mandatory, as on-the-job training will be provided.

As an Assistant Manager at 1200 Dexter Street, you can expect comprehensive training that focuses on customer service orientation, hands-on experience with equipment, and learning our interactive computer systems. This training will empower you to excel in your responsibilities and deliver exceptional service to our customers.

Prior management experience is not strictly required for the Assistant Manager position at 1200 Dexter Street. While it can be beneficial, we provide thorough on-the-job training to equip you with the necessary skills and knowledge to succeed in this role.

The physical demands of the Assistant Manager position at 1200 Dexter Street include standing, walking, lifting, and carrying items as part of your daily duties. You may also need to navigate stairs and handle various weather conditions, which makes the role both active and engaging.

When answering this question, think about providing examples of how you foster teamwork and encourage communication. Emphasize your adaptability and ability to inspire those around you to achieve shared goals in a fast-paced environment.

Demonstrate your conflict resolution skills. Discuss how you would listen actively, empathize, and find a solution that satisfies the customer while adhering to company policies. Provide an anecdote if you have one!

Talk about your attention to detail and how you would implement consistent inventory checks, use technology effectively to track stock levels, and communicate with your team about discrepancies to maintain accuracy.

Share examples of how you assess the urgency and importance of tasks, emphasizing your time management skills. You might also mention specific tools or methods you employ to keep organized and efficient.

Reflect on a project where you led a team or improved a process. Describe the situation, the actions you took, and the results you achieved, focusing on your role and the skills you utilized.

Talk about your approach to onboarding, including creating a supportive environment, setting clear expectations, and providing ongoing feedback. Highlight the importance of hands-on training and knowledge sharing.

Discuss your vision for enhancing customer experience, such as regular team training, customer feedback collection, and proactive problem-solving. Mention the importance of fostering a customer-centric culture.

Illustrate your approach to conflict resolution by emphasizing your willingness to listen to all parties, facilitate open communication, and mediate to reach a constructive resolution.

Emphasize the importance of teamwork, accountability, and effective communication. You could discuss how a positive team culture contributes to higher morale and better customer experiences.

Share your passion for the role and the company. Mention aspects you admire about the company culture or its commitment to quality service and how your skills align with the company’s goals.