Assistant Manager(06421) 2724 N. Pennsylvania Ave.

As an Assistant Manager at our Oklahoma City location, your responsibilities will encompass operating all equipment, managing inventory, and ensuring precise stock rotation. You'll prepare food products, process both phone and internet orders, and oversee essential documentation. Customer service will be key as you'll engage with clients, and you will be trained to ensure your interactions are engaging and informative.

Candidates for the Assistant Manager role in Oklahoma City are expected to possess strong customer service skills, the ability to communicate effectively, and a knack for handling monetary transactions accurately. A valid driver’s license is necessary for delivery, along with a good grasp of navigation skills. On-the-job training will be provided to ensure you’re well-equipped to handle this dynamic role.

At our Oklahoma City location, we provide comprehensive on-the-job training. This includes customer service orientation, hands-on practice with machinery, and exposure to interactive computer programs. You'll gain valuable skills that will not only enhance your job performance but also advance your career.

The role of Assistant Manager in Oklahoma City involves a variety of physical tasks. You should be prepared to stand, walk, sit, and lift objects while carrying out daily operational duties. There might be occasions where climbing ladders or navigating stairs is necessary, so physical readiness is important for success in this position.

The Assistant Manager position in Oklahoma City is an excellent stepping stone for career advancement. With hands-on training and real-world experience, you'll develop valuable leadership and operational skills. The supportive team environment promotes learning and collaboration, setting the stage for future opportunities within the company.

When faced with a dissatisfied customer, it’s important to listen actively to their concerns. Acknowledge their feelings, apologize if necessary, and offer a solution that aligns with company policy. The key is to ensure they feel heard and valued. Highlighting your problem-solving skills and commitment to customer satisfaction can greatly impress interviewers.

Discussing your experience with inventory management involves sharing specific examples of how you've tracked stock levels, organized deliveries, and ensured compliance with food safety standards. Emphasize your attention to detail and ability to maintain accurate records, which are crucial for any Assistant Manager role.

To motivate your team effectively, share techniques like setting clear goals, recognizing achievements, and fostering a supportive environment. Creating opportunities for team bonding, providing constructive feedback, and promoting professional development can also encourage productivity and morale.

In interviews, when recounting a time you made a quick decision, focus on clarity and impact. Describe the situation, the factors you weighed, the decision you made, and the positive outcome. This illustrates your ability to think on your feet, which is essential for an Assistant Manager.

Excellent customer service is rooted in empathy, effective communication, and prompt problem resolution. Explain how demonstrating genuine care for customer needs and providing timely assistance creates a positive experience. Sharing personal experiences can add credibility to your explanation.

In a fast-paced environment, prioritization is key. Discuss your approach, such as assessing urgent tasks, delegating when possible, and creating to-do lists. Highlight how this method keeps operations running smoothly, especially pertinent for the role of Assistant Manager focusing on multitasking.

Effective team communication can be achieved through regular meetings, instant messaging apps, and feedback tools. Share examples of how implementing these methods streamlines updates and encourages open dialogue among team members, enhancing collaboration in your role as Assistant Manager.

Training new team members involves clear onboarding processes, hands-on training, and ongoing mentorship. Share your methodology for setting expectations, providing tools, and building confidence in new hires, which is a valuable skill for an Assistant Manager in any industry.

Ensuring workplace safety requires constant vigilance and adherence to protocols. Discuss specific actions like regular safety audits, providing safety equipment, and ensuring that all employees are trained in safety practices. Your proactive approach is crucial for the role of Assistant Manager.

When discussing conflict resolution, emphasize the importance of addressing issues swiftly. Act as a mediator, listen to both sides, and facilitate a constructive conversation aimed at reaching an agreement. This approach can highlight your leadership skills as an Assistant Manager.