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Customer Service Rep(01260) - 738 Michigan Ave image - Rise Careers
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Customer Service Rep(01260) - 738 Michigan Ave - job 1 of 3

Job Description

Here at Domino’s, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you’re a friendly, energetic, and customer-focused individual who enjoys a fast-paced environment, we’d love to have you on our team! Whether it’s your hobby, main-gig, or supplemental job, we’re bound to have just the thing for you!

Requirements:

  • Must be 16 years of age or older

Our Ideal Candidate:

  • Shows up to every scheduled shift in full uniform & ready to work
  • Has the ability to work in a fast-paced environment
  • Demonstrates exceptional customer service, communication and teamwork skills
  • Prepares high-quality products to standard
  • Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience
  • Assists us in maintaining a clean and sanitary workplace
  • Follows all relevant food health and safety requirements
  • Loves to have FUN!!!

What We Offer:

  • A FUN work environment with a GREAT company culture
  • Daily access to your earned wages BEFORE payday
  • Employee discounts
  • Flexible schedules
  • Ongoing career and leadership development
  • Advancement opportunities
  • Health, Dental and Vision Insurance
    • Additional policies available

Additional Information

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Russell Weiner
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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(01260) - 738 Michigan Ave, Domino's

Are you ready to dive into the fast-paced world of food service? Join us at Domino's as a Customer Service Rep in Holland, Michigan, where every day is a new adventure! We’re looking for friendly, energetic individuals who thrive in a dynamic environment and love delighting customers. As a Customer Service Rep, you'll be the face of our brand, ensuring each customer enjoys a top-notch experience while they savor our delicious pizzas. From taking orders and preparing high-quality products to assisting in oven tending and keeping our workspace clean, your role will be vital in making our customers' days brighter. You’ll also collaborate with a team of like-minded individuals who are as dedicated to fun and service as you are! With a culture that promotes career growth, flexible schedules, and employee discounts, you’ll find that this position can fit seamlessly into your life, whether it’s a first job or a side gig. Plus, we believe in rewarding your hard work – how about having daily access to your earned wages before payday? We think you’ll love working here, especially in an atmosphere where you can genuinely enjoy what you do. So, if you're at least 16 years old and ready to bring your A-game – and your positive attitude – we want to hear from you and welcome you to our Domino's family!

Frequently Asked Questions (FAQs) for Customer Service Rep(01260) - 738 Michigan Ave Role at Domino's
What responsibilities does a Customer Service Rep at Domino's in Holland have?

As a Customer Service Rep at Domino's in Holland, your primary responsibilities include taking customer orders, preparing food to high-quality standards, assisting with oven tending, and ensuring orders are expedited efficiently. You'll need to maintain a clean workspace and uphold food safety standards while providing excellent customer service.

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What qualifications are required to become a Customer Service Rep at Domino's in Holland?

To become a Customer Service Rep at Domino's in Holland, you must be at least 16 years old. We seek individuals who can thrive in a fast-paced environment, have strong communication and teamwork skills, and demonstrate a commitment to exceptional customer service.

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What is the work culture like for Customer Service Reps at Domino's in Holland?

The work culture for Customer Service Reps at Domino's in Holland is vibrant and fun! We create a supportive environment that encourages teamwork, camaraderie, and personal growth. With flexible schedules and ongoing opportunities for career development, you’ll find it a great place to work.

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Can I access my wages before payday as a Customer Service Rep at Domino's in Holland?

Yes! At Domino's in Holland, we believe in rewarding hard work by allowing our Customer Service Reps to access their earned wages before payday. This flexibility can be a great benefit as you manage your finances.

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What career advancement opportunities exist for Customer Service Reps at Domino's in Holland?

As a Customer Service Rep at Domino's in Holland, there are numerous career advancement opportunities available. With ongoing training and leadership development programs, you can grow into higher roles within the company, making your career path exciting and fulfilling.

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Common Interview Questions for Customer Service Rep(01260) - 738 Michigan Ave
How do you ensure excellent customer service as a Customer Service Rep at Domino's?

To ensure excellent customer service as a Customer Service Rep at Domino's, focus on being attentive to customers' needs, maintaining a positive attitude, and communicating clearly. Listening to orders carefully and addressing any issues promptly will also enhance the customer experience.

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Can you give an example of how to handle a difficult customer as a Customer Service Rep?

When handling a difficult customer as a Customer Service Rep, it’s important to remain calm and empathetic. Make sure to listen actively to their concerns, apologize sincerely if there's an issue, and work to find a solution. Your goal should be to turn their experience into a positive one.

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How do you manage stress during busy hours?

Managing stress during busy hours as a Customer Service Rep involves staying organized and maintaining focus. Prioritizing tasks, communicating with your team, and taking deep breaths can help. Remember, teamwork is essential in a fast-paced environment like Domino's.

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What skills do you bring to the Customer Service Rep role?

I bring strong communication and interpersonal skills, which are essential for a Customer Service Rep role. My ability to work well in a team, stay organized under pressure, and my experience in multitasking will help me thrive in the busy environment at Domino's.

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How do you keep up with food safety standards?

To keep up with food safety standards as a Customer Service Rep, it involves being knowledgeable about the guidelines and consistently applying them. Make it a habit to routinely check cleanliness and quality, attend training sessions, and stay updated with the latest regulations.

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What would you do if a product is out of stock while taking an order?

If a product is out of stock while taking an order, I would inform the customer immediately and suggest alternatives. Offering options can keep the customer satisfied and encourage them to try something new, ensuring they still have a positive experience.

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How can you contribute to a positive work environment at Domino's?

I can contribute to a positive work environment at Domino's by fostering teamwork, maintaining a friendly demeanor, and supporting my colleagues. Sharing a smile and celebrating successes together can create a more engaging atmosphere for everyone.

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What does your ideal workday as a Customer Service Rep look like?

My ideal workday as a Customer Service Rep includes a mix of busy periods where I can engage with customers, collaborating with my team, and sharing laughs, interspersed with quieter moments where I can focus on food preparation and ensuring everything runs smoothly.

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How do you prioritize tasks during busy shifts as a Customer Service Rep?

During busy shifts, I prioritize tasks by assessing immediate needs, like fulfilling customer orders, while also keeping an eye on other essential activities such as food preparation and cleanliness. Advanced planning and clear communication with my team are key to ensuring an efficient workflow.

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Why do you want to work at Domino's as a Customer Service Rep?

I want to work at Domino's as a Customer Service Rep because I love the fast-paced environment and the opportunity to make customers happy with delicious food. The company's values align with my commitment to excellent service, and I’m excited about being part of a fun team.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 4, 2025

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