General Manager(09226) - 100 S. Lake Rd. - job 2 of 2

As a General Manager at F2, your responsibilities will encompass all aspects of daily operations. This includes staffing, training, and creating a positive work environment, along with managing cost controls and inventory. You’ll play a key role in food ordering, scheduling, cash management, and ensuring customer satisfaction. Leading a team to success while following company policies is vital in this role, making you a cornerstone to our thriving pizza franchise.

To be considered for the General Manager role at F2, prior pizza restaurant management experience is essential, while experience at Domino's is a significant plus. We are looking for candidates who exhibit strong leadership skills, a proactive attitude, and the ability to manage a team effectively. A valid driver's license and reliable vehicle are also required, as deliveries may be a part of your responsibilities.

The work culture at F2 is vibrant and dynamic! As a General Manager, you'll find that the environment is structured yet fun, with a strong emphasis on teamwork and hard work. We value a can-do attitude, where every team member is encouraged to contribute to a positive and successful workspace. It's the perfect blend of hard work and camaraderie that leads to personal and company success.

Ensuring customer satisfaction is a top priority for the General Manager at F2. You will be tasked with creating a standard of service that exceeds our customers' expectations, fostering a welcoming environment, and addressing any customer concerns promptly. Your leadership will be integral in training staff to uphold these standards and ensuring that each customer leaves with a smile.

While experience at Domino's is a plus for the General Manager position at F2, it is not strictly required. However, candidates must have prior management experience in a pizza restaurant setting. Familiarity with the Domino's systems and operations can certainly give you an advantage and help you hit the ground running.

When responding, focus on specific responsibilities you handled, such as staffing, training, and customer service. Highlight any successful initiatives you led that improved team performance or customer satisfaction.

Discuss your ability to remain calm and organized under pressure. Mention your strategies for delegating tasks, prioritizing effectively, and ensuring that the team remains motivated and focused on service.

Share examples of how you foster team collaboration, address conflicts, and maintain morale. Emphasize your leadership style and how you encourage open communication among team members.

Discuss ways you would gather feedback from customers, train staff based on that feedback, and implement new initiatives for better service. Provide examples from past experiences if possible.

Explain your previous roles involving inventory control, including how you track stock, manage orders, and minimize waste. Highlight any specific software or systems you have used.

Talk about your approach to training, including setting clear expectations, using hands-on training methods, and regularly assessing staff progress to ensure they meet performance standards.

Discuss your process for identifying problems, including staff training and supply management, then outline how you would implement corrective actions and monitor improvements.

Emphasize the importance of leading by example, holding regular team meetings to review policies, and enforcing compliance through training and clear communication.

Provide a specific example showcasing your problem-solving skills and how you weighed the pros and cons before reaching a conclusion, making sure to convey the positive outcome.

Share your passion for the pizza industry and alignment with F2's values. Discuss how your leadership can contribute to the growth and success of the franchise, providing a brief overview of your vision.