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Delivery Driver (4658) - job 1 of 2

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Essential Job Functions: 

1. Makes deliveries of pizza and others items to residential and commercial locations on assigned routes. 

2. Inspects vehicle before deliveries. 

3. Reviews deliveries with customers to ensure products meet their needs. 

4. Maintains high standards of customer service during high-volume, fast-paced operations.

5. Communicates clearly and positively with management and team members.

6. Provides excellent customer service to encourage repeat customers, delivering professionally and promptly. 

7. Maintains on-going communication with store and dispatcher to prioritize efficient routing.

8. Handles currency and credit transactions quickly and accurately. 

9. Follows procedures for safe food preparation, assembly and presentation. 

10. Builds loyal customers through friendly interactions and consistent appreciation.

11. Resolves complaints promptly and professionally. 

12. Takes initiative to find extra tasks when scheduled duties are complete. 

13. Assemble and fold boxes. Affix labels and promotional materials as needed.

14. Assist with prep

15. Reads order slips or receives verbal instructions to prepare order according to specifications, often making several different orders simultaneously. 

16. Cleans, stocks and restocks work stations and display cases. 

17. Adhere with all quality standards, principles, guidelines and policies 

18. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers 

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed.

8. Maintains clean and organized work area, taking ownership of surroundings

9. Maintains appropriate confidentiality in information 

 

Qualifications

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Be no less than eighteen (18) years of age with two (2) years driving experience ∙ Possess a valid state driving license
  • Have use of a properly maintained, licensed and street-legal vehicle capable of driving upwards  of one hundred (100) miles per day
  • Maintain minimal or higher insurance coverage as mandated by state law
  • Ability to pass applicable Company Motor Vehicle Report (MVR) and background checks. ∙ Possess a cell phone to use for calling customers
  • Be capable of reading a map, locating addresses and interpreting Global Positioning System  (GPS) directions within designated delivery area
  • Navigate adverse terrain including multi-story buildings, private homes, and other delivery sites  while carrying product
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Delivery Driver (4658), Domino's

Looking for a fun and fast-paced job? Join Domino's Pizza as a Delivery Driver in Berwyn Heights, MD! At Team Washington, Inc., we pride ourselves on being a top-notch Domino's franchise known for delivering not just pizza but an incredible customer experience too. As a Delivery Driver, your day will be filled with excitement as you hit the road to bring delicious pizzas and other items to our valued customers. You’ll need to inspect your vehicle, review orders with customers to ensure satisfaction, and maintain stellar customer service, even during those busy rush hours. Your skills in communication will shine as you collaborate with your team and management. Additionally, you’ll have the chance to build relationships with our loyal customers, all while following safe food preparation practices. If you love being on the move and interacting with people, this could be the perfect opportunity for you! Plus, as a valued member of Team Washington, you won’t just be delivering pizzas—you’ll be part of a team that strives to make a positive impact in our community. We’re excited to help you start a rewarding career path with Domino's Pizza, where our most important ingredient is our people! Come on and join our passionate and energized team, where you can turn any delivery into a chance to make someone smile.

Frequently Asked Questions (FAQs) for Delivery Driver (4658) Role at Domino's
What are the responsibilities of a Delivery Driver at Domino's Pizza?

As a Delivery Driver at Domino's Pizza, your responsibilities include making timely deliveries of pizza and other menu items to both residential and commercial locations. You'll inspect your vehicle, ensure orders meet customer specifications, and maintain high standards of customer service in a fast-paced environment. Additionally, communication is key—keeping in touch with management, handling transactions, and building loyal customer relationships are all vital aspects of the role.

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What qualifications are required for a Delivery Driver position at Domino's Pizza?

To qualify for the Delivery Driver position at Domino's Pizza, you need to be at least eighteen years old and have two years of driving experience. A valid state driver's license and a properly maintained vehicle are essential. You'll also need to pass a Company Motor Vehicle Report and background checks, possess a cell phone, and demonstrate excellent communication skills for effective order processing and customer interaction.

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What skills make an ideal Delivery Driver at Domino's Pizza?

An ideal Delivery Driver at Domino's Pizza showcases strong multi-tasking skills, excellent verbal and written communication abilities, and adaptability in a dynamic environment. You should feel comfortable navigating various terrains, using GPS for directions, and working both independently and as part of a team. Being efficient with monetary transactions and showing initiative in tasks will help set you apart.

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What personal attributes are important for a Delivery Driver at Domino's Pizza?

At Domino's Pizza, personal attributes such as a positive attitude, strong work ethic, and reliability are crucial for a Delivery Driver. You should be friendly and approachable, eager to build rapport with customers, and committed to delivering excellent service. Additionally, being punctual and organized is essential for successful order management and delivery.

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How does Domino's Pizza support its Delivery Drivers?

Domino's Pizza supports its Delivery Drivers through training programs, fostering a team-oriented culture, and offering opportunities for growth within the company. Your team at Team Washington, Inc. will ensure you have the tools and resources needed to succeed while making an exceptional contribution to the community we serve.

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Common Interview Questions for Delivery Driver (4658)
What do you consider the most important skill for a Delivery Driver?

The most important skill for a Delivery Driver is excellent customer service. When answering, highlight your experiences with customer interaction, ensuring satisfaction, and reiterating how this impacts repeat business.

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Describe a time you handled a difficult customer.

Provide a specific example that shows your conflict resolution skills. Discuss how you listened to the customer, empathized, and resolved their issue in a positive manner, ensuring they left satisfied.

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How do you manage your time during busy delivery shifts?

Explain your strategies for prioritizing deliveries, like organizing routes and effective communication with store staff to ensure prompt service. Showcase your multitasking skills and ability to remain calm under pressure.

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What steps do you take to ensure deliveries are accurate?

Talk about your method for verifying orders before leaving the store and how consistent communication with customers can help confirm their needs. Detail your attention to detail to minimize errors.

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Can you describe a time when you went above and beyond for a customer?

Offer a real-life scenario where your actions impressed a customer and resulted in a positive outcome. This shows your commitment to customer satisfaction and willingness to take initiative.

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What would you do if you were running late with a delivery?

Discuss how you would communicate with the customer to keep them informed and apologize for the delay. Explain how you would assess the situation to ensure future deliveries are timely.

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How do you ensure safe driving practices while on the job?

Emphasize your commitment to safety measures like adhering to speed limits, using GPS responsibly, and maintaining a distraction-free environment while driving. Illustrate a proactive approach to vehicle inspections.

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What do you know about the Domino's Pizza culture and values?

Demonstrate your understanding of Domino's Pizza's emphasis on teamwork, community contribution, and service excellence. Use this opportunity to align your personal values with those of the organization.

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How would you build rapport with repeat customers?

Talk about the importance of remembering names, previous orders, and maintaining a friendly demeanor. Share your belief in creating personal connections to enhance the customer experience.

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What would you do if faced with an emergency while making a delivery?

Describe your response plan, emphasizing staying calm, contacting emergency services if necessary, and notifying your manager. Highlight your ability to prioritize safety and stay focused in stressful situations.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 21, 2025

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