General Manager(06619) - 3028 Palmer Hwy - job 1 of 2

As a General Manager at Domino's in Texas City, your primary responsibilities will include overseeing daily operations, ensuring operational standards are met, supervising staff, and achieving profitability goals. You'll be leading your team to maintain food safety and creating an engaging work environment that includes developing talent while providing excellent customer service.

To qualify for the General Manager position at Domino's in Texas City, candidates should have a minimum of one year of experience as a General Manager in a fast-paced service environment. Additional qualifications include strong knowledge of basic operations procedures, excellent customer service skills, and an ability to lead a team while ensuring food safety protocols are followed.

Domino's offers a competitive salary, bonus eligibility, and a comprehensive benefits package for General Managers in Texas City. This includes medical, dental, and vision healthcare options, a 401(k) with company matching, employee stock purchase programs, paid time off, and mental health support services. We value our team's well-being and strive to provide a great work environment.

As a General Manager at Domino's, you can expect full training tailored to our industry-leading standards. This includes hands-on experience in managing a high-energy store and exposure to our operations, safety protocols, and customer service excellence. We want you to feel fully equipped and confident in your role as a leader.

At Domino's, especially in Texas City, we prioritize safety and team member engagement by fostering an inclusive work environment where everyone feels valued. We adhere to food safety protocols and provide ongoing support to our staff, ensuring that their voices are heard and they have opportunities for growth and development.

To motivate my team as a General Manager, I focus on open communication, setting clear goals, and recognizing individual achievements. I work to create a positive atmosphere where everyone feels appreciated and encouraged to contribute their best effort.

As a General Manager, maintaining food safety standards starts with comprehensive training for all staff. I conduct routine checks, ensure compliance with health regulations, and foster a culture where team members take pride in following safety protocols diligently.

My experience with cost management involves analyzing sales trends, controlling inventory, and optimizing labor costs to maximize profitability. I ensure that every expense is justified and aligned with achieving our financial goals.

In a challenging customer service situation, I would first listen attentively to the customer's concerns, empathize with their feelings, and work towards a solution that meets their needs while ensuring company policies are respected. Effective communication is key.

To recruit and retain talented employees, I focus on creating a welcoming workplace culture, offering competitive compensation, and providing development opportunities. I engage with staff regularly, gathering feedback to help improve retention.

When training a new team member, I adopt a hands-on approach, providing clear instructions and encouraging questions. I pair them with experienced staff for mentorship, ensuring they feel supported throughout their onboarding process.

I address performance issues with direct, constructive feedback, setting up one-on-one meetings to discuss expectations and areas for improvement. I collaborate with team members to develop action plans for better performance.

I find technology tools such as our POS and ATS systems vital for efficient operations. These tools help streamline ordering, track inventory, manage staff schedules, and provide valuable insights into sales and customer preferences.

My management style is collaborative and inclusive. I believe in empowering my team members, encouraging their input in decision-making processes, and fostering a sense of ownership within the team.

To ensure compliance with company standards and procedures, I conduct regular training sessions, keep up with the latest operational guidelines, and routinely audit our processes. I communicate the importance of adhering to these standards for maintaining quality and safety.